Staff Popular Post Ash Posted March 20, 2020 Staff Popular Post Share Posted March 20, 2020 Hi All, Unfortunately, we are hearing many stories from the creative community about how they are being severely impacted by the effects of the COVID-19 pandemic. We know we can’t solve a lot of these problems, but we do want to try to offer as much support as possible. That’s why we’re announcing three measures that we've just put in place. They are: A new 90-day free trial of the Mac and Windows versions of the whole Affinity suite A 50% discount for those who would rather buy and keep the apps on Mac, Windows and iPad A pledge to engage more than 100 freelance creatives for work, spending the equivalent of our annual commissioning budget in the next three months (more details of this will be announced next week). The introduction of the 90-day free trial and deeply discounted pricing is done in the hope that this will make life a little easier for people who rely on creative software to make a living, but may be stuck at home without their usual tools, or for students who might not have access to their Affinity apps on their personal devices. In addition, by increasing our spend on commissioning work from freelancers we can also put some extra money into a part of the industry which will be particularly affected. We plan to make the free trial and additional discount available until 20 April, but of course we will continue to review the situation as time goes on. We have put posts on Facebook and Twitter about what we are doing if it's something you would like to share. We're now all working from home In terms of the team here, we have all vacated our Nottingham offices and are now working from home. Naturally this is causing us some disruption, but we continue to type code and expect to carry on making good progress with our development efforts. Support is a bit trickier though. Firstly, we can’t accept inbound telephone calls right now, and there are also going to be challenges for our staff to work their normal full-time hours – especially with imminent school closures in the UK. We’re obviously going to do our very best but hope you will understand if we are not as fast to respond to email as usual. Of course, if a question you have is something which could be answered by our community, then we’d also greatly appreciate if you put that here on the forum rather than contact us directly. It would definitely help us out a lot. Frankly it’s hard to know what to say or do in this unprecedented situation. But more than anything else, we want to use this opportunity to wish good health to you and your loved ones at this incredibly difficult time. All the very best, Ash erchdk, dutchshader, Chul and 61 others 41 23 Quote Managing Director Help make our apps better by joining our beta program! MacBook Pro (16-inch, 2021) / Apple M1 Max / 64GB / macOS 12.0.1 iPad Pro 11-inch 3rd Gen / iPadOS 16.2 Link to comment Share on other sites More sharing options...
clamnuts Posted March 20, 2020 Share Posted March 20, 2020 Nice one Ash. Ash 1 Quote Link to comment Share on other sites More sharing options...
Sam Neil Posted March 20, 2020 Share Posted March 20, 2020 Ash + Team; You guys are amazing and doing an amazing job!!! For the next two I too will be working from home scanning 3000 images and cleaning them. So its me + Affinty Photo and a flat scanner. Thank you for such wonderful applications and dedicated support. Keep up the good work!!! NilsFinken, jmwellborn and Ash 3 Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted March 20, 2020 Share Posted March 20, 2020 Stay well, all of you! Photo, Designer, and Publisher are making self-isolation a piece of cake around here. So glad to know that you are all working from home!!!!! Westerwälder, NilsFinken and Ash 3 Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
Colin Red Posted March 20, 2020 Share Posted March 20, 2020 Thank you Ash I forwarded this offer to my photography group. As we are being advised to stay home then we do not need to spend money on gasoline and therefore your amazing offer is very welcome at this troubling time Cheers Colin Ash 1 Quote Link to comment Share on other sites More sharing options...
pgraficzny Posted March 20, 2020 Share Posted March 20, 2020 Thank you for wonderful applications and support. Amazing offer is very welcome at this troubling time. Stay well, all of you! NilsFinken and Ash 2 Quote Link to comment Share on other sites More sharing options...
Zolive Posted March 20, 2020 Share Posted March 20, 2020 Thanks a lot for this app, and work. this release contains the fix to the issue I had since the MacOS update (crash during split ferquency function) I can now take a little tim to work on my pictures and make them better to show to my models.. enjoy your time Z Ash 1 Quote Link to comment Share on other sites More sharing options...
modded Posted March 20, 2020 Share Posted March 20, 2020 Timezone when the sale ends on April 20? UTC or Local Time? Quote Link to comment Share on other sites More sharing options...
Oval Posted March 20, 2020 Share Posted March 20, 2020 Thank you so much and tell us what we can do for Serif, for example correcting Affinity Help (still missing information) and some assets. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Mithferion Posted March 20, 2020 Share Posted March 20, 2020 Thanks, I have been able to show your help to some creatives I know. And yes, if you might need some help, let’s see if we can lend a hand. Best regards! Ash 1 Quote AMD FX 8350 :: Radeon HD 5670 :: Windows 10 :: http://mithferion.deviantart.com/ Oxygen Icons :: GCP Icons :: iOS 11 Design Resources :: iOS App Icon Template :: Free Quality Fonts (Commercial Use) :: Public Domain Images How to do High Quality Art :: Mesh Warp / Distort Tool Considerations :: Select Same / Object - Suggestions :: Live Glassmorphism Effect Link to comment Share on other sites More sharing options...
MarvinR Posted March 20, 2020 Share Posted March 20, 2020 Thank you. May peace and wellness be with you. These are indeed difficult times and the goodness of acts like yours is a welcome and encouraging presence. Peace. Ash, NilsFinken and Westerwälder 3 Quote Link to comment Share on other sites More sharing options...
jtweddell Posted March 20, 2020 Share Posted March 20, 2020 I have purchased both Photo and Design but decided to take up offer of 90 day trial for Publisher. Just opened and it only says 10 days left? Is this correct? Quote Link to comment Share on other sites More sharing options...
Rossjackson01 Posted March 20, 2020 Share Posted March 20, 2020 Ash and staff. What an excellent company ethos. Other sites are full of your praise. Xara Talkgraphics forums especially. Good to be part of Serif/Affinity community Keep well, keep safe. Regards Ross Ash and NilsFinken 2 Quote Link to comment Share on other sites More sharing options...
Staff Ash Posted March 20, 2020 Author Staff Share Posted March 20, 2020 1 hour ago, modded said: Timezone when the sale ends on April 20? UTC or Local Time? We’ll make sure it’s available through 20th April everywhere, which in reality will be running to midday ish UTC on 21st Quote Managing Director Help make our apps better by joining our beta program! MacBook Pro (16-inch, 2021) / Apple M1 Max / 64GB / macOS 12.0.1 iPad Pro 11-inch 3rd Gen / iPadOS 16.2 Link to comment Share on other sites More sharing options...
Iam1of2 Posted March 20, 2020 Share Posted March 20, 2020 It seems to me that you folks are extending your services far beyond what could be expected. I hope that the staff will continue to have good health and return to normal quickly. NilsFinken and Ash 2 Quote Link to comment Share on other sites More sharing options...
DMayrshire Posted March 20, 2020 Share Posted March 20, 2020 Well done Serif. The software you produce is stunningly good even at the normal price. I think when we all come through this you'll find that your army of fans has grown considerably. Best wishes to you all. Frozen Death Knight and NilsFinken 2 Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted March 20, 2020 Share Posted March 20, 2020 Hi @Ash. Just wanted you to know that I was contacted today by the Wall Street Journal to ask how I was coping with working at home with the COVID-19 quarantine, and I decided to let them know about Serif's extraordinarily generous reaction. I took the liberty of quoting your first five paragraphs and explicitly stated that I had absolutely no financial involvement at all, and that I already have all three desktop apps. Hope they contact you. When the world is struggling with a major mess, it is good if one nation learns what those in another are doing to make things better. Attached is what I wrote. --- Mithferion, Old Bruce, Patrick Connor and 5 others 8 Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
Peter J G Posted March 20, 2020 Share Posted March 20, 2020 Do you want us to buy from you or the Apple Store? I only need Photo and its $24.99 using Apple. Thanks Quote Link to comment Share on other sites More sharing options...
Staff Ash Posted March 20, 2020 Author Staff Share Posted March 20, 2020 36 minutes ago, jmwellborn said: Hi @Ash. Just wanted you to know that I was contacted today by the Wall Street Journal to ask how I was coping with working at home with the COVID-19 quarantine, and I decided to let them know about Serif's extraordinarily generous reaction. I took the liberty of quoting your first five paragraphs and explicitly stated that I had absolutely no financial involvement at all, and that I already have all three desktop apps. Hope they contact you. When the world is struggling with a major mess, it is good if one nation learns what those in another are doing to make things better. Attached is what I wrote. --- Thanks Jennifer, much appreciated! transitdiagrams 1 Quote Managing Director Help make our apps better by joining our beta program! MacBook Pro (16-inch, 2021) / Apple M1 Max / 64GB / macOS 12.0.1 iPad Pro 11-inch 3rd Gen / iPadOS 16.2 Link to comment Share on other sites More sharing options...
Staff Ash Posted March 20, 2020 Author Staff Share Posted March 20, 2020 3 minutes ago, Peter J G said: Do you want us to buy from you or the Apple Store? I only need Photo and its $24.99 using Apple. Thanks It's $24.99 from us as well right? Think its well documented that Apple take 30% commission on sales through their App Store so helps us out to buy direct, but we don't really mind Mark Ingram 1 Quote Managing Director Help make our apps better by joining our beta program! MacBook Pro (16-inch, 2021) / Apple M1 Max / 64GB / macOS 12.0.1 iPad Pro 11-inch 3rd Gen / iPadOS 16.2 Link to comment Share on other sites More sharing options...
Peter J G Posted March 20, 2020 Share Posted March 20, 2020 OK, done, you got the extra 30% Ash and Mark Ingram 1 1 Quote Link to comment Share on other sites More sharing options...
Staff Ash Posted March 20, 2020 Author Staff Share Posted March 20, 2020 21 hours ago, jtweddell said: I have purchased both Photo and Design but decided to take up offer of 90 day trial for Publisher. Just opened and it only says 10 days left? Is this correct? Sorry only just seen this - hope you've sorted it out already, but if not you need to unlock with product key and use the key you would have got on email - that will unlock another 90 days for you. jtweddell 1 Quote Managing Director Help make our apps better by joining our beta program! MacBook Pro (16-inch, 2021) / Apple M1 Max / 64GB / macOS 12.0.1 iPad Pro 11-inch 3rd Gen / iPadOS 16.2 Link to comment Share on other sites More sharing options...
Jowday Posted March 20, 2020 Share Posted March 20, 2020 @Ash Great to see you helping the unfortunate ones. It is a superb initiative. I hope others will follow with similar initiatives. No one expects your work on Affinity to continue as normal - priorities have shifted dramatically. I too work from home and it certainly is family life re-invented. Keep well, keep safe, everybody. #stayhome Frozen Death Knight, Mark Ingram, Alfred and 1 other 3 1 Quote "The user interface is supposed to work for me - I am not supposed to work for the user interface." Computer-, operating system- and software agnostic; I am a result oriented professional. Look for a fanboy somewhere else. “When a wise man points at the moon the imbecile examines the finger.” ― Confucius Not an Affinity user og forum user anymore. The software continued to disappoint and not deliver. Link to comment Share on other sites More sharing options...
pcace Posted March 20, 2020 Share Posted March 20, 2020 Hi team. Thanks for this amazing suite of applications and the recent updates. You are doing a superb job and it's clear that your user-base deeply appreciates the support. Your latest offer to Creatives who have not yet discovered your wonderful tools is exemplary and deserves publicity via our social media channels, something I will be doing today on Twitter. So thanks a heap and stay safe! If we all have to self-isolate and maintain social-distancing for a while, then I cannot think of a better set of apps with which to immerse myself at home. Quote Link to comment Share on other sites More sharing options...
JohnChr Posted March 20, 2020 Share Posted March 20, 2020 Thank you! Take care :) Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.