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walt.farrell

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  1. Welcome to the Serif Affinity forums, @emilio juan lanza. If you purchased from the Affinity Store, you can find the information in your account at https://affinity.store/account/downloads which will allow you to download and will show you the email address and product key you will need during the installation process. If you purchased from the Microsoft Store you would simply login to the Microsoft Store on your new computer, using the same login credential as on the old computer, and reinstall from your list of Purchased programs. There's no separate security key in that case.
  2. Interesting. It's showing the same problem. If you look at it you'll see, for example, a list of "pending rename operations" which usually indicate an install was running, and was waiting for a reboot to finish up. And it still shows the 1618 error. Not sure why that would happen. Sorry.
  3. They do monitor them. In most cases they do not respond to feature requests, however, but simply use them for planning.
  4. Thanks. That should help someone figure it out, but I'm afraid I'm out of ideas for now.
  5. You're welcome. Too bad that it didn't work. If I think of anything else I'll post here.
  6. That log file indicates there's another installation in progress. Please restart Windows and try again. It might also help to right-click on the installer and choose Run as Administrator when you run it again.
  7. It imparts at least two pieces of information: You have found the function you were looking for; and For whatever reason, you cannot use it. Both are useful, though number 2 could explain further why you can't.
  8. I am not familiar with a blend mode of Transfer in the Affinity applications. There is a Passhhrough, if you mean that one. Can you give us a screenshot including the Layers panel with the group expanded?
  9. Welcome to the Serif Affinity forums, @RONY. View > Studio > Stock should get it for you. If that is already enabled, then make sure that both Show Left Studio and Show Right Studio are also enabled.
  10. You might want to check your virtual storage settings, though, and make sure they were updated to account for your newly added memory.
  11. Welcome to the Serif Affinity forums, @ChV. If you're talking about Affinity Publisher, and if you chose to Register it when you started it after installation, and if you either set the options in My Account to always download store purchases or specifically downloaded the templates: File > New Click on Templates in the left-hand set of icons:
  12. Welcome to the Serif Affinity forums. The SetupUI.log file may shed some light on the problem. This FAQ article will tell you where to find it: Or perhaps one of the other suggestions in this FAQ article:
  13. That may indicate that your Windows virtual storage configuration is not correct. This post has a pointer to some instructions that will help verify that, and some follow-on discussion that may be relevant:
  14. Google Translation of the above: Welcome to the Serif Affinity forums, @Thomas Rachor. My suggestion for that Windows PC: look at each application's Preferences (Edit > Preferences), switch to the Performance section, and see if Hardware Acceleration (OpenCL) is enabled. You'll find it at the bottom of the list of options. If it is enabled, disable it, and see if that resolves the problem. Affinity 1.9 implemented hardware acceleration on Windows, but there are some serious issues related to the levels of the hardware drivers installed on systems that cause failur
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