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About stokerg
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: Nottingham, England
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Member Title
Technical Support
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Publisher won’t update changed files placed from iCloud Drive
stokerg replied to Jpburns's topic in V2 Bugs found on macOS
That could certainly upset things, as that would change the path to the Linked file. -
stokerg reacted to a post in a topic: Publisher won’t update changed files placed from iCloud Drive
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Publisher won’t update changed files placed from iCloud Drive
stokerg replied to Jpburns's topic in V2 Bugs found on macOS
Hi @Jpburns, This isn't something I can replicate, so doesn't look like a bug that affects placing files from iCloud in general, otherwise, i'd be able to replicate it. I do know, that if you renamed a file that's linked on iCloud it would then show as Linked Remote BUT it would also show as missing. Same if you deleted the image from iCloud. This specific situation was raised with the Developers but closed as By Design with this comment 'Cloud resources are assumed to be remote unless we can prove they have been downloaded and transitioned to the local state.' This might be the issue @MikeTOwas referring to, but it doesn't apply here due to your Status showing as okay. If you select one of the Linked Remote images in the Resource Manager and click on Show In Finder, does it open Finder and display the correct image? -
walt.farrell reacted to a post in a topic: Designer 2.4.2: Cannot export current artboard, defaults to first artboard created.
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Hi @ChasS, What format are you exporting to? I'm finding if exporting to PDF, then it defaults to Whole Document but exporting to a PNG or JPG allows me to export the selected artboard and I've gone right back to the first version of 2.0 and it was the same then. Could you have been exporting to an image format before and now you are exporting to PDF? For the preview issue, can you attach one of your files? Mac is defaulting to the selected Artboard, so there is a difference. This will need logging as it doesn't appear it already is.
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stokerg reacted to a post in a topic: 2.5.0 Beta Build 2 (2415)
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stokerg reacted to a post in a topic: Cannot reset Mode: with width, snap to Edges, All Layers, Soft Edges and Refine available for selection
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garrettm30 reacted to a post in a topic: End of story symbol should not be included in a running header
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Bildplazierung funktioniert nicht mehr
stokerg replied to miss peppels's topic in Affinity on iPad Questions
Hallo @miss peppelsund Willkommen in den Foren, Woher platzierst du die Bilder? Apple-Fotos oder ein Cloud-Laufwerk wie iCloud oder aus dem iPads-Speicher? Eine Sache, die Sie versuchen können, ist, Affinity zu beenden und dann neu zu starten. Sobald Sie den Ladebildschirm sehen, tippen Sie zweimal auf den Bildschirm. Es wird ein übersichtlicher Benutzerdatenbildschirm angezeigt. Sie können einfach auf Zurücksetzen tippen. Affinität wird dann wie gewohnt geladen.Prüfen Sie nun, ob Sie mehrere Bilder platzieren können. Wenn Sie nicht können, könnten Sie eine Bildschirmaufnahme mit dem Problem anhängen und ich werde sehen, ob ich einen Grund dafür erkennen kann, dass die Aufnahme nicht mehr funktioniert. -
stokerg reacted to a post in a topic: End of story symbol should not be included in a running header
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Hi @evtonic3, Which model iPad are you using? Were you just using only brushes or were there Adjustment Layers also applied? I can't say I've had this happen on my iPad, but I've got access to a stack of iPads here in the office so i'm happy to see if I can replicate this.
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stokerg reacted to a post in a topic: Nasty bug in Affinity Photo
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Will Scripting Release as Part of v2?
stokerg replied to mmlac's topic in Customer Service, Accounts and Purchasing
HI @mmlacand Welcome to the Forums, I can't confirm when this will be added, as the feature is still being developed and we don't comment on when a New Feature will be introduced, for various reasons. -
stokerg reacted to a post in a topic: Publisher wont start up
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Hi @matthewphamand Welcome to the Forums, Where are you importing from and exporting to? If you can start Affinity and as soon as the loading screen appears, double tap the screen and you should get shown a Clear User Data screen. At this point, tap on reset and the Affinity will then start as normal. Now try exporting and importing again and let me know the results.
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stokerg reacted to a post in a topic: On a point of order regarding removing my post that suggested a specific technique
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Import from Word overrides indent value in style
stokerg replied to MikeTO's topic in V2 Bugs found on macOS
Thanks for reporting this @MikeTO, I've logged it with the Developers and i'll make sure the Affinity Info Bot tags that other thread -
stokerg reacted to a post in a topic: Affinity Photo 2.4.2 crash
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Affinity Photo 2.4.2 crash
stokerg replied to Ryw's topic in Affinity on Desktop Questions (macOS and Windows)
Hi @Ryw, Thats great the beta is working but it still doesn't explain why the main release build isn't. It would be interesting to see if you have the same issue with the EXE version of the release build of 2.4.2 -
stokerg reacted to a post in a topic: Affinity Photo 2.4.2 crash
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Affinity Photo 2.4.2 crash
stokerg replied to Ryw's topic in Affinity on Desktop Questions (macOS and Windows)
@Ryw, if going for a reinstall, can you download the MSI/EXE version and not the MSIX one? To get the EXE version, go to this link: https://store.serif.com/update/windows/photo/2/ and click text under the main download button that says 'Also available: EXE (699.18MB)' -
MAC Pro 2 Delete Setting once a week
stokerg replied to Austen Lennon's topic in V2 Bugs found on macOS
Hi @Austen Lennon Could you give me the full specs of your Mac and a screen recording of the issue? Did you install Affinity from the Mac App Store or direct from our Store? -
Affinity Photo 2.4.2 crash
stokerg replied to Ryw's topic in Affinity on Desktop Questions (macOS and Windows)
@Ryw Thanks for the screenshot. Its very odd that your Renderer felid is blank. The couple of times i've seen that, if i remember correctly is when Affinity is being run on a Virtual Machine, which i take isn't the case here? Could you also attach your log.txt which can be found in this location: %userprofile%\.affinity\Designer\2.0 If you paste that path into the Windows run box and click okay, it should open that folder with the log.txt file in -
Affinity Photo 2.4.2 crash
stokerg replied to Ryw's topic in Affinity on Desktop Questions (macOS and Windows)
Hi @Ryw, I'm just going to debug the crash report but while i wait for that, can you try disabling Hardware Acceleration (if enabled) under Edit>Settings>Performance and see if that stops the crashing?