Mark Ingram
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About Mark Ingram
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Affinity Designer Customer Beta - 1.6.5.109
Mark Ingram replied to Mark Ingram's topic in Designer Beta on Windows
Hi, we don't have a tracing feature, most people will trace an outline of a bitmap with the pen tool to produce vector curves. -
Hi @justus, thanks for investigating this. We would be interested in receiving a copy of your %APPDATA%\Affinity\Photo\1.0 old\ folder so that we can investigate here. Do you still have it? It might be Window.xml or WindowProfile.xml that was causing the problem. If you perhaps used your old folder again, but deleted those XML files, one at a time, that might reveal the problem.
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I can't open affinity Photo after windows last update
Mark Ingram replied to jorgeabeja's topic in Bugs on Windows
What version of Duet Display were you using? We have a thread about issues caused by third party applications, previous versions of Duet Display are listed on there: -
The color of my whites are tinted yellowish
Mark Ingram replied to Jacob Pacheco's topic in Bugs on Windows
I'm interested in looking at any monitor colour profiles which results in whites appearing as yellow! -
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How long does it take? What is your operating system? What is your CPU? Where are you loading the image from (SSD, HDD, network)? I'm not sure why you are threatening us with informing your Facebook group of 25,000 people, if you aren't happy with your purchase, you can always request a refund. But let's try to work out what the problem is first of all.
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Moved to feedback forum (from Windows Photo Beta forum).
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Can't open any file (RAW or JPEG) in Affinity Photo
Mark Ingram replied to JMEdinburgh's topic in Bugs on Windows
Hi @kbach, thanks for that. The basic renderer will be a lot slower than an actual GPU. We require feature levels 11.1, 11.0, 10.1, or 10.0. From your screenshot, it appears your card supports it. -
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Nik Color Efex Pro 4 and Viveza wrong colors
Mark Ingram replied to rjh1007's topic in Bugs on Windows
We are interested, but we have lots of things to work on, so we have to prioritise what bugs to fix, or features to add. -
Can't open any file (RAW or JPEG) in Affinity Photo
Mark Ingram replied to JMEdinburgh's topic in Bugs on Windows
Looking at your log, it looks like either your driver is defective, or you don't have the pre-requisite DirectX version installed. Can you confirm what version of DirectX you have installed? -
[By Design] Affinity Photo Setup
Mark Ingram replied to Mr J's topic in Resolved (subforum for when bugs get resolved)
Thanks for raising this issue - we have closed it as "by design". -
Do you still have a copy of the ICC profile?
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Is this specific to the latest beta?
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Hi, is this specific to the latest beta?
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Hi Rubs, you're not going to like the explanation, but the reason is - performance. We store data in the file which allows us to load and display a document quickly, unfortunately, in your case here, the performance difference between doing this and not would be barely noticeable, however, the file size is 50x bigger in order to accommodate this. We are looking at ways of improving this, but we can't sacrifice large document performance. Your voice is being heard :-).
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We're about to release a new beta that should fix this issue, feel free to try it when it's available.
