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Chris B

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About Chris B

  • Birthday August 6

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  • Gender
    Male
  • Location
    : Mansfield
  • Member Title
    QA

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  1. Absolutely fantastic! How long does something like this take?
  2. I've raised this with the developers. There's a discrepancy between Windows and macOS behaviours here.
  3. This came up internally yesterday and a few suggestions were thrown around. I'll update the report to include was was discussed yesterday.
  4. I've just gone to look at the report and it has already been updated to reflect 1.9. I've added a comment as well. So far though, nothing has been done development-wise
  5. It was the zooming for me. I finally got it after essentially spamming zoom, undo and painting. I will forward this to the developers now that we have a more reliable way of reproducing this issue.
  6. I have and I cannot reproduce this. I've been at it for a solid 30 minutes and it is absolutely fine. This seems to be missing for me. I wonder if perhaps it's something to do with memory? Can you try turning off the iPad and restarting it to see if you can reproduce with your own recipe?
  7. Sorry this hasn't had a reply - I've passed this back to the developers.
  8. Hi Jerry, If you want to DM me the instructions we can look at making them public somewhere. I've just checked some links I had and they seem to point to a missing page on their website now.
  9. I can begin investigating that - if @VeganPete and @PeteMacca can provide a recent crash log that would be most helpful. You should find them in: C:\Users\yourusername\AppData\Roaming\Affinity\Photo\1.0\CrashReports\reports
  10. You can try 1.8.5 which had no trace of OpenCL and see if that is any more stable: https://store.serif.com/en-gb/update/windows/photo/1/
  11. I'm not going into the legality of what has been discussed off-topic. I will however say that since implementing OpenCL, we have had a number of users complain about performance. We offered two lots of advice—either disable OpenCL or try and diagnose the issue and ensure things like your graphics drivers were up to date. Disabling OpenCL will just leave you with exactly the same performance as before OpenCL was implemented. Your Nvidia GTX 1060 supports OpenCL - if OpenCL is not working on your machine, there is a conflict somewhere in your system/drivers. We have machines with 1060's and other 10 series cards, as well as 20 series and 30 series all of which working with OpenCL. The fact your Windows Explorer has issues after Affinity shuts down also suggests potential issues with the machine. You can say other software doesn't do this but not all software works the same way. Another point you made 'so slow, especially browsing for files' also suggests an issue rooted within Windows Explorer - we just call Windows Explorer. Do you have any apps that handle thumbnail previews? Yes—if your system is healthy and configured correctly. Your graphics card, as mentioned above, supports OpenCL and should be working. You said you can't enable OpenCL which again, is odd - you should absolutely be able to enable and disable it at your leisure. The fact you cannot enable it suggests it might be a driver issue or something else... What is your renderer set to currently? WARP, Intel or your GTX card? What version of Widows are you using? Can you press the Windows key and type winver and paste a screenshot here. Also, can you provide a screenshot of your dxdiag screen for both system and display? Finally, go to C:\Users\yourusername\AppData\Roaming\Affinity\Photo\1.0 and attach the Log.txt I am sorry you are having issues but there are thousands of hardware and software combinations on Windows and it's not easy to diagnose and fix absolutely everything - but we can try.
  12. I wholeheardedly agree. Sorry it was not picked up earlier.
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