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About Chris B

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Male
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: Serif HQ
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Member Title
QA
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Frozen Death Knight reacted to a post in a topic: Request: Asset Studio background
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Chris B reacted to a post in a topic: Request: Asset Studio background
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Frozen Death Knight reacted to a post in a topic: Request: Asset Studio background
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Publisher Artifact with Text - 2096/2114
Chris B replied to dcarvalho84's topic in Other New Bugs and Issues in the Betas
@dcarvalho84 as the Serif Info Bot suggests, we believe we have successfully fixed this issue. We can see a clear difference between the previous betas that this was reported against and the internal 2165 build. I am really hoping that it has greatly improved for you as well. Again, thanks for your patience. -
Chris B reacted to a post in a topic: Affinity Photo 2 - Flood selection tool not selectable in maximized screen
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Publisher Artifact with Text - 2096/2114
Chris B replied to dcarvalho84's topic in Other New Bugs and Issues in the Betas
I believe that was the calendar project and not the graphic on the jumpers. I just wanted a few examples but hopefully we can get this sorted. Thank you so much for your testing and your patience. -
Dan C reacted to a post in a topic: Affinity Photo 2 - Flood selection tool not selectable in maximized screen
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Publisher Artifact with Text - 2096/2114
Chris B replied to dcarvalho84's topic in Other New Bugs and Issues in the Betas
Thanks for the video @dcarvalho84 Would you mind sharing that file (or a similar one) with the developers? I've made a private dropbox for them to access the file if you're happy to upload it here: https://www.dropbox.com/request/DGVkrVhFD4dUARpcQY4i Nobody outside of the Development team would be able to access this and the file(s) will be removed once we have investigated. -
Chris B reacted to a post in a topic: Latetly when i export a Picture from Affinity Photo to FIlm Pack it result in a square format.
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tzvi20 reacted to a post in a topic: remove vs delete category
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remove vs delete category
Chris B replied to tzvi20's topic in Other New Bugs and Issues in the Betas
Hey tzvi20, The Styles Panel is indeed wrong here. It should be Delete (as it is on macOS) so that's the bug. I'll get this logged. Thank you. -
Publisher Artifact with Text - 2096/2114
Chris B replied to dcarvalho84's topic in Other New Bugs and Issues in the Betas
Hey dcarvalho84, Sorry this hasn't been fixed yet. This would not be an easy fix as it would likely require a complete overhaul of the rendering engine. The issue is logged with the developers for their consideration. You will be notified when a fix is made and tested by QA via the Serif Info Bot. I would, for now, set the renderer to either Low Quality (Fastest) or High Quality (Slowest) until the developers get around to addressing this. For what it's worth, I always set my setting to High Quality as it gives the best user experience and if you've got a half-decent machine, you will likely never notice any extreme issues. May I ask what kind of performance hit you see? -
Develop Persona: Post Crop Vignette in Portrait
Chris B replied to Shahar Klinger's topic in V2 Bugs found on Windows
Apologies this is taking so long. I have updated the bug report to remind the developers this is still an ongoing issue.