Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.

SPaceBar

Members
  • Posts

    924
  • Joined

  • Last visited

4 Followers

Profile Information

  • Member Title
    QA

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Hi @footeg Would you be able to upload your image here please so I can take a closer look at it?
  2. The issue is with the folder associated with the man. You can group the adjustments together as long as there isn't a pixel layer inside the group. You had 3 adjustment layers in a group with a Pixel layer called skin. This then means that all of those adjustments are applied to whatever is on the pixel layer hence the marks on his face. I moved the layer called skin (Pixel) out of the group and it now looks ok.
  3. Hi @digitalvt I have reproduced the issue on iMac with Big Sur on both 1.10.4 and 1.10.3 Designer. I have managed to open it on 1.10.4 Designer on Windows and can see that there is a mask containing 14000 clipped objects that were slowing it down considerably. I will get this issue logged.
  4. Hi @digitalvt Welcome to the Affinity forums! I'm sorry to hear you are experiencing issues with your file. Would you be able to upload it here so I can take a closer look?
  5. That's ok, I was going to send you a link to a Dropbox folder but you beat me to it. I can access the files from there but it is better to discuss it here in case other customers have similar issues. I have done some basic file comparisons which I won't share here. The image with 2 people in is very close here on a side-by-side comparison on my iMac. I can see the issue you mention about the green colour being visible on Photoshop but not on Affinity Photo. I've looked through the layers to see which Photoshop edit created the green as it's not part of the original photo. It's a layer mask that is named colour background that created it. When comparing it to Photo we could see that there is a slider called Constant that isn't being reproduced. If you edit the Offset in Photo to match the Photoshop version you will see the green. I will get this logged. As PSD's are Adobe's proprietary file format, we can only interpret them. The feature sets aren't 1:1 so you can't always map them easily from one application to the other.
  6. Yes, I realised it was Photo but mistyped. I've just corrected it. Can I ask if you are using a Mac or a Windows machine?
  7. Hi @Benjamin Kanarek Welcome to the Affinity forums. Could you check to see if the option to Import PSD Smart Objects Where Possible is ticked? One Mac: Affinity Photo > Preferences > General On Windows: Edit > Preferences > General
  8. Hi @Alex M Could you tell me which macOS you are using please? I've just tried this on Big Sur on both Designer 1.10.3 and 1.10.4 and can not see any noticeable difference.
  9. Hi @Fordtman Sorry to hear you are having issues with saving and exporting files. So that we can see what is happening I have a few questions for you. 1. Is this happening will all files or just specific files? If it happening on specific files could you upload them here please? 2. Did you purchase Photo from the Affinity Store or the Windows Store? 3. Do you have a crash log that you could upload here please? 4. Have you installed any new software from this list recently? https://forum.affinity.serif.com/index.php?/topic/44770-issues-caused-by-third-party-software/
  10. Hi @norbinw As I mentioned above, I'd need some additional information to look into this for you: What Mac & macOS are you using? Is this happening with specific files or on new document as well? If it affects specific files could you upload them here so we can take a look please? Did you get a crash log when the app closed? If so, could you attach it here or upload it to the link above?
  11. Hi @asherdub Welcome to the Affinity forums! Sorry to hear you are unable to open your project. Could you upload it here so we can take a look please?
  12. HI @Taivi Sorry to hear you experiencing crashes and loss of work. Saving in multiple locations is a very good habit to get into regardless of the software that you use. So that I can look into your specific issue can you give me some more information? What Mac & macOS are you using? Is this happening with specific files or on new document as well? If it affects specific files could you upload them here so we can take a look please? Did you get a crash log when the app closed? If so, could you attach it here or upload it to the link above?
  13. @Vince B. That's what I did, the only difference was that my rectangles had a fill applied. I removed that and it still didn't crash. I will log the issue with your file and pass the information on to the development team. Just out of interest, can you tell me where you store the file? Is it on a local drive / network drive / cloud storage?
×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.