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About SPaceBar

- Currently Viewing Topic: Affinity Designer freezing during font loading process
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QA
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Publisher fails to launch after installation
SPaceBar replied to DerekOF's topic in Publisher Bugs found on MacOS
Thanks for checking. Can you take a screenshot of the error message so I can share it with my colleagues please? Also, do you get a crash log? If you do can you attach it here for me so I can see if anyone else has had this issue recently? Thanks -
SPaceBar started following Group and the text is small, Publisher fails to launch after installation, Add page from file bug (After Last Page) and and 5 others
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Publisher fails to launch after installation
SPaceBar replied to DerekOF's topic in Publisher Bugs found on MacOS
Hi @DerekOF Welcome to the Affinity forums! I'm sorry to hear you are having trouble launching the app. https://store.serif.com/update/macos/publisher/1/ Out of interest did you buy it from the Affinity store or the Mac App Store? If you bought it from the Affinity store could I ask you to try Publisher 1.8.6 to see if that works for you. -
Add page from file bug (After Last Page)
SPaceBar replied to ashf's topic in Publisher Bugs found on MacOS
The crash has been logged and is present on both Mac and Windows. I will add this information to the issue 👍 @ashf Regarding the original issue - can you upload a video of this so I can compare it with another issue that has also been logged? I want to see if it's the same problem or a new one. -
Affinity Publisher crashes on "Add Pages from File..."
SPaceBar replied to Ravi.'s topic in Publisher Bugs found on MacOS
Thanks, I've managed to get that to happen with other documents too. It's been logged and passed on to the development team. -
Crashes after saving a document
SPaceBar replied to edlingerth's topic in Publisher Bugs found on MacOS
It must be something specific that is making it crash. All I can advise is to save often so you don't lose any work if it does crash again. It might also be worth selecting "Save History With Document" from the File menu in case you forget what you were doing next time you have a crash. -
Affinity Publisher crashes on "Add Pages from File..."
SPaceBar replied to Ravi.'s topic in Publisher Bugs found on MacOS
Hi @Ravi. Thanks for the file, I've been able to reproduce the crash. Do you experience this issue with any other files or is it document specific? -
Crashes after saving a document
SPaceBar replied to edlingerth's topic in Publisher Bugs found on MacOS
Thanks for the document. I haven't been able to reproduce the crash, is there anything specific I should doing prior to saving in order to get it to crash? -
Crashes after saving a document
SPaceBar replied to edlingerth's topic in Publisher Bugs found on MacOS
Hi @edlingerth Welcome to the Affinity forums! I am sorry you are having this issue. Is this issue document specific? If so can you upload it here so I can take a look for you please? I edited the post to include the crash log as a PDF as it's more convenient for us and = less scrolling. -
Affinity Publisher crashes without warning
SPaceBar replied to M.Maciel's topic in Publisher Bugs found on Windows
Hi @M.Maciel I have now opened the file in the 1.9.1 Beta and was able to delete all instances of the hidden pinned text mentioned above. I've saved it and it will now open and save in 1.9. I'm going to upload it and send it to you. Could you please take a look and let me know if it's now working ok? -
HI @faj I have recreated the crash in 1.9.0 but I managed to open and save in the 1.9.1 Beta. I noticed you had a number of hidden pinned text boxes on your Master pages that were causing it to crash and I think I've deleted them all and am now able to open and save in 1.9. I will upload the file to the Dropbox folder and send you the link. Could you let me know if it's all working ok for you?
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Can't create new custom document
SPaceBar replied to AWRABEST's topic in Publisher Bugs found on MacOS
Hi @AWRABEST Welcome to the Affinity forums. I'm sorry to hear you are having these issues. Could you upload a video of the issues you are experiencing so I can take a look for you? -
HI @faj Welcome to the Affinity forums! Sorry to hear you are experiencing crashes. Is this document specific? If so can you upload the document you are having the issue with here please? I can then take a look for you.
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Hi @pm delvern Welcome to the Affinity forums! Sorry to hear you are having this issue. As @blackstone said above, this issue is known and a fix is coming soon. In the meantime it is best to just group the rectangles and leave the text box ungrouped.
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@Debby80 I haven't managed to reproduce it yet but am trying all the things you mentioned above. I might be missing some steps though. When you said the files were created in 1.8 was that on your previous computer and you then worked on them on your M1 on 1.9?
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Can I ask you to try something for me? 1. Create a new Publisher document > Add a text box and some filler text 2. Save the document normally > Close the application > Can you reopen it?