SPaceBar

Thanks for the update @zimmt would you be able to upload a video showing your steps please? It would be very interesting to see and I will add it to the existing bug too.

Hi @Johnnymichael It means you need to select your preferred print settings manually - do not use "Last Used Settings". This has been reported to help prevent further crashes. Did your app crash after step 4? I'm not sure what you mean by "It does crash yet".

Hey @BertD Let us know how you get on. I have the same printer as you connected to both my work Catalina iMac and my personal Sierra iMac. 👍

Hi @jlhopes Thanks for the information. Would you be able to try the latest Beta to see if it's still an issue for you? You can access it from here: Let me know how you get on.

Hi @Rob Luxford Thanks for the video. Sorry for the delay in replying to you. Things like double-click speed will be controlled by the macOS in the System Preferences. You can even set it up so that your secondary click is a single click using 2 fingers or assign it to the right or left bottom corner of your trackpad. Take a look here: https://support.apple.com/en-gb/guide/mac-help/mchlp1138/10.14/mac/10.14 - Then adjust the settings on the trackpad or mouse if you are using one. I'm a bit impatient and prone to spamming so I set mine up in a way to get me into the least amount of trouble.

That's great news, thanks for updating us.

Hi @Garytagreg I have been able to reproduce the crash both in 1.8.4 and in the Beta build 1.9.0.742. I noticed that it also happened when adding a text frame and typing in it. If you do the following it should stop the crashing: Open the template > Go to Edit > Defaults > Factory Reset The Edit > Defaults > Revert It should now work ok. I will get this issue logged and pass this information on to the development team.

@thomaso That's what it says in the link I posted above

I've been using Grab on my old machines for many years now: https://support.apple.com/en-gb/guide/grab/welcome/mac I was surprised when it was phased out with Mojave

Ahh I can see what happened there. Can you try this link instead? You should see all your previous crash reports there. Open Windows Run (Windows Key + R) then paste the following string and press OK: %APPDATA%\Affinity\Designer\1.0\CrashReports\reports In the window that opens, select the most recently created .dmp file, then attach this to your reply here.

@anon2 My bad, as Grab was pre-installed I just always used that. I didn't notice the change between my different machines. 👍

Thanks @anon2 I would have used that if it had been on my Catalina machine. Sadly my Sierra iMac it doesn't have the screenshot functionality built in which is why I was using Grab. It's sorted now though anyway. Thanks @Gear maker 👍

Thanks @Gear maker I couldn't get a screenshot of this on my Sierra iMac as every time I click the icon for Grab the button text appears and when I click back to Affinity Designer it disappears again. 👍

HI @Jeremy Bohn Thanks for letting us know. This issue has been logged so I will add your information to the bug. 👍

Hi @Jeremy Bohn Thanks for letting us know. This issue has been logged so I will update the bug to include your information.