Staff Patrick Connor Posted March 24, 2020 Staff Share Posted March 24, 2020 6 hours ago, simon_says said: I'd like to clarify: can I start by downloading the 90-day trial and later upgrade by purchasing the 50% discount version or do I have to decide between the two options? You can start the 90 day trial, but then buy it while the sale is still on to get 50% off. The trial version is the full purchase version, it just needs a purchase product key applying to stop the trial countdown. Currently the 50% off sale end date is the 20th April. So I cannot guarantee that at the end of your 90 day trial we will still have this generous offer available. I expect you would be sent communication by our marketing team as to how best to buy the software towards the end of the trial, but right now you do get (just under) 4 weeks to try it before the 20th April and that date may be extended, but I do not know that at the moment. Sorry I cannot be clearer at this time. <Edit> I see Ash has answered before me to this effect </Edit> simon_says 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
KaiPaul Posted March 24, 2020 Share Posted March 24, 2020 Hi Ash and all at Affinity (serif) I read your email to me this morning regarding the discounts and the 50% discounts - WOW. A genuine, fantastic offer of help over! You set a mark - i hope you have followers. I really don't need Publisher, I've got already Designer and Photo. First one i use often , it is my new CorelDraw, thanks! Photo i dicided to bay, mostly to support your project. Now i bought publisher to show your idea of helping the creatives around the is great! .. and: Let's make Serif graet! Best wishes to all "Affinities" from Germany! Kai Patrick Connor and jmwellborn 2 Quote Link to comment Share on other sites More sharing options...
JochenU Posted March 25, 2020 Share Posted March 25, 2020 thanks for the great offer! I jumped for it and downloaded publisher and designer (as I "own" photos already). now I opended the programs the 2nd time, but they asked for the product key again. Using the same key says it didn´t match and won´t open. my fault?? Quote Link to comment Share on other sites More sharing options...
nucleonbge Posted March 25, 2020 Share Posted March 25, 2020 Hi Ash I am at the starting level with Affinity, learning and like it. Also I want to purchase Affinity Photo for my remote photo friend in Russia as a gift. I have sent the question how it should be done to Serif. How long would it take for Serif to review and reply? Assume that you as a moderator seen the same before. Thank you. Leo Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted March 25, 2020 Share Posted March 25, 2020 13 hours ago, nucleonbge said: Hi Ash I am at the starting level with Affinity, learning and like it. Also I want to purchase Affinity Photo for my remote photo friend in Russia as a gift. I have sent the question how it should be done to Serif. How long would it take for Serif to review and reply? Assume that you as a moderator seen the same before. Thank you. Leo Since all of the Affinity personnel are working from home, they may be a bit slow to get to all of the questions on these Forums. Perhaps you could email them, and ask for help sorting this out. Here is what they say re Customer Support: "To contact our Customer Service Team online, Affinity customers can email affinity@serif.com." Hope this helps. I am sure your remote friend would be really delighted with the gift!! Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
bijutoha Posted March 26, 2020 Share Posted March 26, 2020 Thank you and have a good Covid time 2020. I have a nice experience already but this time someone will check out this trial on them to learn how to use them more efficiently. Patrick Connor 1 Quote Web & Graphic Designer https://bijutoha.com With the photo editing or clipping path services, I'm pretty comprehensive. Link to comment Share on other sites More sharing options...
Roland Ricaurte Posted March 26, 2020 Share Posted March 26, 2020 You are the best, you take great care of the community and are always aware of the changes in the world, there is a lot of future in the affinity serif team, it reminds me of riot games. hurra affinity hurra!! Patrick Connor 1 Quote @irolandricaurte Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 26, 2020 Staff Share Posted March 26, 2020 @JochenU Welcome to the Serif affinity forums On 3/25/2020 at 2:06 AM, JochenU said: thanks for the great offer! I jumped for it and downloaded publisher and designer (as I "own" photos already). now I opened the programs the 2nd time, but they asked for the product key again. Using the same key says it didn´t match and won´t open. my fault?? Once you have used the key once then subsequent times during the 90 day trial you just use the Continue Trial option at the bottom. Do not enter the key every time you start the trial, just once. It's asking for a product key when you start in case you have now bought the software, THEN you would type it in, but not the same 90 day trial key again Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
SrPx Posted March 26, 2020 Share Posted March 26, 2020 What an amazing move! I just purchased Publisher. The initiative (the whole thing) for helping creatives in this moment has left me speechless. Didn't see that one coming. Kudos! Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
haedworm Posted March 27, 2020 Share Posted March 27, 2020 Hi and thanks for this very generous offer for products which are already fantastic value for money. I've seen a comment in a fb group tonight that suggests the discount doesn't include future major updates and only includes minor updates. I suspect this to be complete nonsense, but is there someone here that can clarify this so that I can correct the person that commented? Quote Link to comment Share on other sites More sharing options...
Catshill Posted March 27, 2020 Share Posted March 27, 2020 Anyone else transitioned from their normal business to something Covid-19 related? Like many others, as my business has been decimated I’ve been using my Affinity and IT skills in new ways to support my own community as well as others. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 27, 2020 Staff Share Posted March 27, 2020 @haedworm Welcome to the Serif Affinity forums The comments are both right and wrong, so you need to understand that Serif is an unusual company, who have been selling Affinity software for 5 years and have not yet charged for an update. We started selling Affinity Designer 1.3 and then Affinity Photo 1.3 and have subsequently added new features (and fixes) in 1.4, 1.5, 1.6, 1.7 and now 1.8 all as free updates. Anyone who has so far bought into Serif Affinity has only paid once per operating system. However at some point we will stop developing version 1 and start developing and then selling version 2.0. At that point you will have a choice whether to buy into version 2 (and it's subsequent free updates to 2.1, 2.2 etc) or stick with the (still working) version 1. That update from 1.x to 2.0 will not be automatic and so is optional. The semantics of Major and Minor and Build numbers are discussed here, and this good news thread is not the place for a detailed discussion on semantics of names for versions. Suffice to say we are still updating version 1.8 with fixes, indeed there may be a patch as soon as next week. SrPx, Bob Turnbul, Boldlinedesign and 3 others 4 2 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Lukeoskar Posted March 29, 2020 Share Posted March 29, 2020 Nice to hear, having just purchased the iPad version for my iPad Pro 9.7 I’m having issues when working on raw files, it keeps kicking me off and back to my iPad home screen. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 29, 2020 Staff Share Posted March 29, 2020 @Lukeoskar Welcome to the Serif Affinity forums This thread is not the best place to help find the problem you are having. Please can you create a support thread in the iPad Questions forum, thank you. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
debraspicher Posted March 30, 2020 Share Posted March 30, 2020 Haven't picked up Publisher yet but this looks like as good of a time as any. I've really been enjoying the updates. SrPx 1 Quote Link to comment Share on other sites More sharing options...
A_B_C Posted March 30, 2020 Share Posted March 30, 2020 So very nice. Take care, and all the best to you! Alex 😀 SrPx, Patrick Connor and debraspicher 2 1 Quote Link to comment Share on other sites More sharing options...
Oval Posted March 31, 2020 Share Posted March 31, 2020 And we still need a lot of patience and a strong psyche: Quote Link to comment Share on other sites More sharing options...
JohnChr Posted March 31, 2020 Share Posted March 31, 2020 Hi, i'm already trying the Designer, it is possible to try the Photo too? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 31, 2020 Share Posted March 31, 2020 30 minutes ago, JohnChr said: Hi, i'm already trying the Designer, it is possible to try the Photo too? Yes. Just go to https://affinity.store and sign up for it, like you did for Designer. Edit: See my next post, below. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
JohnChr Posted March 31, 2020 Share Posted March 31, 2020 Humm, not functioning. I got: You’ve already signed up for the trial using this email address. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 31, 2020 Share Posted March 31, 2020 15 minutes ago, JohnChr said: Humm, not functioning. I got: You’ve already signed up for the trial using this email address. Sorry; my mistake. One signup gets you the product keys for all 3 in one email, and the download link in that email gets you to a page where you can download all 3 products. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
JohnChr Posted March 31, 2020 Share Posted March 31, 2020 On my account, in the Downloads & product keys, only Designer trial shows up. Maybe i discarded the Photo and Publisher at the very beginning? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 1, 2020 Share Posted April 1, 2020 33 minutes ago, JohnChr said: On my account, in the Downloads & product keys, only Designer trial shows up. Maybe i discarded the Photo and Publisher at the very beginning? Probably you didn't download them. Go back to the email you received with the product codes and download link. Patrick Connor 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted April 1, 2020 Staff Share Posted April 1, 2020 Walt is correct, these are not "added" to your account and are driven through the product key email. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
JohnChr Posted April 1, 2020 Share Posted April 1, 2020 Yes, I tought the same. Unfortunately that email went to the bin, no way to recover :( Quote Link to comment Share on other sites More sharing options...
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