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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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3,358 topics in this forum

  1. I can't find any videos that has the same layout.

    Topic was moved to forum Desktop Questions (macOS and Windows)

  2. 3-D secure authorization

    By Dalissa Reyes,
    • 1 reply
    • 360 views

  3. Login

    By Paul Wild,
    • 1 reply
    • 266 views

  4. The selected product is not available in your region

    By antonioangeles,   
    • 11 replies
    • 680 views

  5. Urgent Assistance Required: Duplicate Charge for Affinity Photo License

    By Itziar B,
    • 1 reply
    • 316 views

  6. Using Affinity in Venezuela

    By Kuyawa,
    • 3 replies
    • 623 views

  7. Installing my licence on a second of my computers?

    By Lobivia,
    • 2 replies
    • 391 views

  8. Trouble with 6 month trial activation

    By BeccaR,
    • 6 replies
    • 1.1k views

  9. Unable to Authenticate with Canva Account

    By Tjstree,
    • 3 replies
    • 714 views

  10. How does purchasing one app work if I decide in the future wanting to buy other 2 as well?

    By Kacha,
    • 3 replies
    • 873 views

  11. My credit card got charged, what product?

    By Judith Nyakaisiki,
    • 1 reply
    • 455 views

  12. I cant validate product key

    By Brzozo,
    • 1 reply
    • 397 views

  13. I want to redownload my affinity photo and affinity designer. I have the order number but no product key on my recepit. I dont understandy why i can get what i paid for!

    By msbieri,
    • 3 replies
    • 339 views

  14. Do I have an Affinity account or a Canva account?

    By IBC Bonaire Inc.,
    • 2 replies
    • 431 views

  15. Affinity Serif

    By Santiago V Ramos,
    • 2 replies
    • 387 views

  16. Can one license be used on multiple devices (same ecosystem)?

    By Jaspero,
    • 5 replies
    • 1k views

  17. License transfer to new OS

    By StewartTower,
    • 4 replies
    • 613 views

  18. Macbook Pro with V. 1 of Photo/Publisher died, now have macbook air - but no way to transfer software. Help?

    By Josselyne,
    • 3 replies
    • 382 views

  19. Trying to get verified for almost 1 Year

    By N. James,
    • 1 reply
    • 423 views

  20. Can I start a trial version of all 3 programs separately in different time periods?

    By Kacha,
    • 3 replies
    • 530 views

  21. is there a trail version

    By Blank_the_,
    • 2 replies
    • 386 views

  22. designer V1 problems

    By Tomwrate,   
    • 2 replies
    • 349 views

  23. Trial extension or confirmation of functionality

    By NobleWares,
    • 1 reply
    • 428 views

  24. Loss of Serif page plus when changing computers

    By Elio Howard,
    • 1 reply
    • 405 views

  25. Will there be another Sale in 2024

    By borg316,
    • 1 reply
    • 517 views
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