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About StevenS

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  • Birthday 01/29/1980

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  1. Hi @BAndy, Welcome to the Affinity forum. There isn't really a specific answer to this other than it being the route we decided to take. If you look across the software industry there are many developers sat on either side of the fence. Since 1987 our apps have always been a perpetual licence, offering users the option to only need to pay for what they need, and you aren't being forced to purchase a dual licence they only (for example) have a Mac. If we were to have offered a dual licence, we would have only doubled the price anyway because we think they are excellent value for money. Which takes us to the question of a discount. Unfortunately, we do not offer a discount for additional purchases for the same reason we gave above but we do have promotions from time-to-time, and they are well worth hanging on for if you're looking to save a little from the regular price.
  2. StevenS

    VAT price?

    Hi @matija, Welcome to the Affinity forum. VAT is applied at the checkout for all countries where applicable at the percentage rate of the country that the purchaser is located. If you are looking to pay with an EU VAT number, please contact the team over at affinity@serif.com and they'll be happy to help.
  3. Hi @richardlansing, Welcome to the Affinity forum! You would need a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently, and have their own licenses.
  4. StevenS

    Pre-sale question

    Hi @fabiosilva, Welcome to the Affinity forum! You would need to purchase a Windows and Mac licence separately. Should you wish to purchase with a VAT number, please contact affinity@serif.com and the team will be able to arrange this for you. They will require your VAT number and your billing address to get the ball rolling.
  5. StevenS

    Refund Request

    Sorry for the typos (which I've now corrected), I've had a week off. Please give a few weeks to get back up to optimum speed
  6. StevenS

    Refund Request

    Hi @AG051, Could you please contact the team over at affinityorders@serif.com directly. If you could provide them with as much info about your order as you can, they will be able to look in to this further for you.
  7. Hi @Dirak, You should be able to redeem any Affinity code through this link - https://store.serif.com/redeem/
  8. Hi @Tim M, Welcome to the forum. Whilst we do have discounts from time to time, we do not have bundle price for our apps (Affinity Publisher has also not yet been launched). The best advice I can offer is to sign up to our newsletter where you will be notified of any promotions available - https://affinity.serif.com/newsletter/
  9. Hi @Robclo, Welcome to the Affinity forum. To download a previous order, open the Mac App Store and select 'Purchased' and it will be shown in the list (You will need to be logged into the Mac App Store using the same account that was used to purchase the app).
  10. StevenS

    Question prior to Purchase

    Hi @Pandora Black, Welcome to the Affinity forum. Our apps are only available as digital downloads, but there is nothing to prevent you from backing up the setup file after download to a DVD or other physical storage device. We do not have any current plans for a 3D printing tool, sorry.
  11. Hi @Brian Nguyen, You can install the Windows licence on as many compatible Windows device you require for your own use.
  12. Hi @nak21, Welcome to the Affinity forum. We do not have any current plans to create a video editing application, sorry.
  13. StevenS


    Hi @posterboy, Welcome to the Affinity forum. What specifically would you like to know about the free Affinity trial?
  14. Hi @Andrés Sicachá, Welcome to the Affinity forum! You will find a link to download the UI Kit on the Welcome screen when you open the app.
  15. StevenS

    EXTRA - Ul Grade kit

    Hi @Mauricio Marrero D., Welcome to the Affinity forum. In the Mac version, you will find a link to the free content in your 'Welcome' screen.