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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

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3,361 topics in this forum

  1. paying affinity

    By Frans Paeshuyse,
    • 1 reply
    • 289 views

  2. The In app purchase registration failed because the receipt is invalid

    By DebB,
    • 2 replies
    • 528 views

  3. PagePlus X9

    By Pommie66b,
    • 6 replies
    • 2.4k views

  4. Charged Twice and no access

    By Extreme_Noodles,
    • 6 replies
    • 429 views

  5. Affinity Publisher V2 Gets Very Slow

    By itsdisnei,
    • 4 replies
    • 392 views

  6. Bought universal license, but cannot activate it. No error message, MacOS Designer + Photo

    By Simon-LingoLooper,
    • 1 reply
    • 306 views

  7. AutoCorrect Document Settings

    By Glyphs,
    • 2 replies
    • 314 views

  8. Problems with my license

    By Christian Vilches,
    • 3 replies
    • 333 views

  9. Want to buy Collection

    By Archerkc,
    • 3 replies
    • 477 views

  10. Cannot access Affinity Collection purchase for iPad OS

    By Tunji O,
    • 1 reply
    • 342 views

  11. Affinity Photo v1 License Missing

    By WAS,
    • 2 replies
    • 384 views

  12. Facing installation issues

    By masoom aga,
    • 1 reply
    • 344 views

  13. transfer licenses from one email to another

    By alenskas,
    • 1 reply
    • 416 views

  14. how many systems as a personal user i can install Affinity

    By Srikrishnan,
    • 2 replies
    • 353 views

  15. can I upgrade only Affinity Photo?

    By ira blacker,
    • 2 replies
    • 370 views

  16. Can't sign in (split)

    By roshhh19,
    • 1 reply
    • 308 views

  17. kann nicht aktualisiert werden, wenn das Programm von dem Ort ausgeführt wird, an den es heruntergeladen wurde.kann nicht aktualisiert werden, wenn das Programm von dem Ort ausgeführt wird, an den es heruntergeladen wurde.

    By Theo UY,
    • 2 replies
    • 309 views

  18. craft artuist professional help

    By moonie12,
    • 1 reply
    • 285 views

  19. Licenses

    By Nico Löwen,
    • 16 replies
    • 783 views

  20. Niet meer nodig, verwijder het s.v.p.

    By wim,
    • 2 replies
    • 337 views

  21. Please Cancel my New Subscription and refund my payment method. Please confirm when this is done.

    By Ruth Henderson,
    • 1 reply
    • 350 views

  22. Purchasing issue

    By Michael1794,
    • 2 replies
    • 336 views

  23. Charged my master card, but there is no purchase history in my affinity account. (split)

    By MRJ,
    • 1 reply
    • 350 views

  24. Problemas con el pago de la licencia Affinity V2 (split)

    By Wickie,
    • 3 replies
    • 476 views

  25. Payment error

    By Vladqwvs,
    • 1 reply
    • 302 views
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