SFurniss
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About SFurniss
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Service & Support
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Dan C reacted to a post in a topic: Can't activate app on new computer?
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Can't activate app on new computer?
SFurniss replied to Nathie's topic in Affinity on Desktop Questions (macOS and Windows)
@Nathie Il semblerait que vous nous ayez envoyé deux e-mails à ce sujet. Comme nous en avons discuté, il vous suffit de vous connecter à votre compte Affinity Store dans les applications gratuites pour débloquer les versions complètes. Si vous avez des questions, n'hésitez pas à répondre à l'un de mes e-mails. -
Need to update email linked with the license
SFurniss replied to sinnik's topic in Customer Service, Accounts and Purchasing
@sinnik Welcome to the forums. If you can email affinity@serif.com we can look into this for you. -
@debbru The iPad apps are sold exclusively via Apple. You would download the free app and then buy the full version as an in-app purchase.
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emmrecs01 reacted to a post in a topic: offline activation for V2?
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offline activation for V2?
SFurniss replied to nitro912gr's topic in Customer Service, Accounts and Purchasing
@nitro912gr You do need to be online to activate the apps. There are no plans to change how the V2 apps are activated. Nothing will change with your V2 licenses following today's news. As an Affinity user you will be able to continue to use your apps in perpetuity as they were originally purchased – with plenty of free updates to V2 still to look forward to! -
@Carlos Beta Welcome to the forums. If you set your account as a business account you will be given the option to add tax details when you get to the payment section of your account. Please make sure all details are correct and you are happy with the address, tax information, and amount you are being charged before completing the payment as these details cannot be changed later.
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@kisarnold It would not be possible to use the Affinity apps across different email addresses. Can I suggest emailing affinity@serif.com so we can look into what we can do to resolve this for you.
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Commercial use as employee
SFurniss replied to Questionaire's topic in Customer Service, Accounts and Purchasing
@Questionaire Welcome to the forums. Yes you are free to use the software for commercial work. You can view the full EULA here. -
Dan C reacted to a post in a topic: mon adresse email à changée, je ne sais plus me connecter à mon compte
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@VERO RAPPEZ Bienvenue sur les Forums. Nous avons modifié votre message pour supprimer les deux e-mails que vous avez mentionnés pour votre sécurité. Il semble que vous ayez déjà mis à jour l'e-mail de votre compte de l'ancien vers le nouveau. Si vous rencontrez des problèmes pour vous connecter avec le nouvel e-mail, veuillez envoyer un e-mail à affinity@serif.com afin que nous puissions examiner cela pour vous.
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No paypal payment option
SFurniss replied to ShangZhou's topic in Customer Service, Accounts and Purchasing
@ShangZhou Payment options will vary from country to country I'm afraid. It sounds like Paypal may not be an option in your country. The store will only show available options for your location. -
@Artvarkve11 Welcome to the forums. Sorry, there are no current plans for an animation app. We offer a free seven day trial for all three apps. You can sign up here. https://store.serif.com/get/universal-licence-2/trial/
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- character creation
- animations
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(and 1 more)
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