SFurniss

@lunarfox Welcome to the forums. If you can submit a ticket at the link below, e can look into this for you. https://support.serif.com/hc/en-us/requests/new

@okpalan Welcome to the forums If you can submit a ticket at the link below, we can look into this for you. https://support.serif.com/hc/en-us/requests/new

@Ciaran77 It looks like you submitted a ticket to our support team about this on Saturday. If you can reply back to the email we sent to you then, we can look into this issue for you further.

@Rob New Guy Welcome to the forums. I can see you bought a license from us under the same email that was used to set up your forum account. If you sign into your Affinity Store account here: https://store.serif.com/sign-in you can access your order from the 'downloads and product keys' section of your account. Here's an article talking you through how to install the software. https://store.serif.com/help/installation-guide/ The last step will be activating the license. Here's a link to an article talking you through that. https://affinity.serif.com/en-gb/learn/in-app-licence-activation-affinity-store/

@Asa Mitaka Fan Welcome to the forums. We don't have any discounts planned in the near future, but if you keep an eye on our social media pages, we would keep you updated on any news when we do have it. If you receive our emails, we would also let you know there of any future offers.

@KenKelly I can see you bought a Universal license under the same email you used to set up your forum account. You can install the Windows version on as many PCs as you personally control. Likewise the Mac version can be installed on as many Macs as you control. The same is again true for the iPad apps. The universal license gives you all three programs for all three operating systems so you can install the software on all devices you personally control. If you sign into your Affinity Store account here: https://store.serif.com/sign-in you can access your order from the 'downloads and product keys' section of your account. Here's an article talking you through how to install the software. https://store.serif.com/help/installation-guide/ The last step will be activating the license. Here's a link to an article talking you through that. https://affinity.serif.com/en-gb/learn/in-app-licence-activation-affinity-store/

@Hapicus Welcome to the forums. If you can contact our educational support team via this form, they'll be able to help you with this. https://support.serif.com/hc/en-us/requests/new?ticket_form_id=10275207506831&tf_12530369296143=affinity_v2&tf_subject&tf_10274279207183=business___education_deployment&tf_10274219481103=other_deployment_issue

@Gillian Armitage Welcome to the forums. If you sign into your Affinity Store account here: https://store.serif.com/sign-in you can access your order from the 'downloads and product keys' section of your account. Here's an article talking you through how to install the software. https://store.serif.com/help/installation-guide/ The last step will be activating the license. Here's a link to an article talking you through that. https://affinity.serif.com/en-gb/learn/in-app-licence-activation-affinity-store/

@Anita Mcfowler Welcome to the forums. You don't have an Affinity Store account under the email you used to create this forum account. As mentioned above, there is no subscription for our apps. Please be wary of other companies with similar names claiming to sell our apps. Legitimate licenses can be bought for a one off payment either directly from us, or via the Apple or Microsoft Store.

@moriker Welcome to the forums. If you can email affinity@serif.com we can look into this for you.

@Christopher Nelson For your security I've edited your original post to remove your license reference. If you need any more help getting the license activated, please feel free to email us on affinity@serif.com

@DebB If you can email affinity@serif.com we can look into this for you.

@Extreme_Noodles Welcome to the forums. If you can email affinityorders@serif.com we can look into this for you.

@Tunji O Welcome to the forums. Here's a link to an article talking you through license activation https://affinity.serif.com/en-gb/learn/affinity-licensing-registration-and-activation-guide-ipad-app-store/ If there are any steps you are not able to complete, please email affinity@serif.com so we can look into this for you.

@masoom aga Welcome to the forums. For your security, I've edited your post to remove the image containing your email address. It looks like the time on your computer is incorrectly set. Please check your settings and make sure your computer matches the time zone in which you are based.