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SFurniss

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About SFurniss

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    Service & Support

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  1. The Workbook is only available as a physical item I'm afraid. There are no plans for an electronic version.
  2. Ondrej, if you can email the request to affinity@serif.com marked for my attention, I would be happy to discuss this with you.
  3. We have released an update for the Mac version bought via our website but this update only impacted the installer. This update was therefore not offered through the Mac Store due to the different installation method Apple uses. If you bought from Apple this update will not apply to your version, you will be notified automatically through the program when a relevant update is available to you.
  4. SFurniss

    User Terms of Use

    The Mac license will allow you to install on as many Macs as you personally control.
  5. SFurniss

    Affinity Workbook

    We can't deliver to South Africa but if you try the US Amazon site, you would be able to buy from them.
  6. SFurniss

    ipad app

    You need to buy a separate iPad version to install on an iPad or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses.
  7. SFurniss

    Ipad to iMac

    You need to buy a separate iPad version to install on an iPad or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses.
  8. Was the order placed with Apple and if so are you signed in with the same email address you used to place the order? If both these are the case and you are not seeing the product in your history, can I suggest contacting Apple for assistance.
  9. SFurniss

    Photo Workbook Print Qualty

    Can you email affinity@serif.com so we can discuss this with you? Please mark the email for my attention.
  10. SFurniss

    Product key

    Can you email affinity@serif.com with a screenshot showing what you are typing in the boxes?
  11. Your license will allow you to install on as many machines of your operating system type (PC, Mac or iOS) as you personally control, so there is no need to deactivate older installations that you are no longer using.
  12. I assume you're referring to our promise that we would release the beta by the end of this month? If so then yes, we still expect to release the beta by the end of this week.
  13. You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.
  14. We're still on track to release the beta of Affinity Publisher for both Windows and Mac by the end of this month.
  15. SFurniss

    Cannot use on desktop

    As Walt says, you would need to buy a separate license for each type of operating system (Mac, PC or iOS) that you wish to use the software on.
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