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SFurniss

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About SFurniss

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    Service & Support

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  1. @大老赖不赖 Unfortunately we would not accept this payment method. We can take payment on our site by credit/debit card or Paypal.
  2. @sccalhoun I've edited your post to remove the screenshot of your product key. If you can email affinity@serif.com we can look into this for you.
  3. @human123 It shouldn't cause an issue, but if you are having problems paying by Paypal please email affinity@serif.com so we can look into this for you.
  4. @emmrecs01 Thanks for pointing that out. @caoguibin I've edited your post to remove the second screenshot. Feel free to repost an edited image if you wish.
  5. @caoguibin Thanks for pointing this out. I'll pass it on to the team who deal with translations on our site.
  6. @NEK We don't need a phone number for you to place an order. It sounds like you are having an issue with the 3d secure check. This check is run in collaboration with your bank. Please contact them if you need to update your security information.
  7. @I Hardy If you ordered from us in the last 14 days, please email affinityreturns@serif.com. If you are wanting a refund on an order placed with Apple, you would need to contact them direct.
  8. @Andyx You would only have a product key if you had bought directly from us. The Apple version is validated via their Store so does not need a key. You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.
  9. @AussieGamerGuy92 Here is a link to the information about this kit on our website. It includes an email address for contacting the manufacturer for support. They would be the best people to clarify the exact terms of use.
  10. @dmtp Some content will be labelled 'Specifically created for iPad', but everything else will work on all platforms.
  11. @Timothée E. If you can email affinity@serif.com we can look into this for you.
  12. @RedBulk Si puede enviar un correo electrónico a affinity@serif.com, podemos investigarlo por usted.
  13. @Paul Davenport If you can email affinity@serif.com we can look into this for you.
  14. @moritz.17 If you are looking at buying multiple licenses, please email our business team on corpsales@serif.com so the team can discuss your options.
  15. @John Lawson If you can email affinity@serif.com we can look into this for you.
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