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SFurniss

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About SFurniss

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    Service & Support

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  1. You need to buy a separate Windows or Mac version to install on a desktop or an iPad version to install on the iPad. Each version is purchased independently and each has its own licenses.
  2. If you contact Apple they will be able to answer any questions you have about recent orders with them. I will move your post to our technical support forum so that you can get some advice with your other question.
  3. SFurniss

    Lost serial key

    Apologies for the delay, as Alfred pointed out we've only just returned to the office following the Easter break. I trust you were able to find your keys? If not please email affinity@serif.com with your order number.
  4. You need to buy a separate Windows or Mac version to install on a desktop or an iPad version to install on the iPad. Each version is purchased independently and each has its own licenses.
  5. You need to buy a separate Windows or Mac version to install on a desktop or an iPad version to install on the iPad. Each version is purchased independently and each has its own licenses. We don't have any discounts available at the moment but if you sign up for our newsletter, we would keep you updated on any offers we may have in the future. https://affinity.serif.com/newsletter/
  6. SFurniss

    Discs

    The software is provided as a download. If you bought from us, you will be able to download from within the 'downloads and product keys' section of your Affinity Store account.
  7. You can install the Windows version on as many PCs as you personally control. Likewise the Mac version can be installed on as many Macs as you control.
  8. If you buy directly from us then we would provide you with a product key. You would be able to access this, along with a download link, from within the 'downloads and product keys' section of your Affinity Store account.
  9. As the program was bought with Apple you would need to discuss the possibility of a refund with them.
  10. SFurniss

    Migrating from MAC to PC

    You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.
  11. SFurniss

    License (purchased 2015)

    The Apple Store version is validated via their Store so does not need a product key. You would only need one of these if you had bought directly from us.
  12. As Alfred and Jeff have pointed out, It wouldn't be possible to move orders placed with Microsoft across to our company or vice versa but if you contact Microsoft they should be able to help you access your order.
  13. SFurniss

    Sale Price

    If you can email affinityorders@serif.com with your order number we can look into this for you.
  14. You can redeem your code at this link. https://store.serif.com/redeem/
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