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SFurniss

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About SFurniss

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  • Member Title
    Service & Support

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  1. @josephmbonello Welcome to the forums. You can sign up for our seven day free trial here. https://store.serif.com/get/universal-licence-2/trial/
  2. @mdkb I can see my colleague Steven replied to your email earlier today. If you have any questions please reply to his email.
  3. @Nathie Il semblerait que vous nous ayez envoyé deux e-mails à ce sujet. Comme nous en avons discuté, il vous suffit de vous connecter à votre compte Affinity Store dans les applications gratuites pour débloquer les versions complètes. Si vous avez des questions, n'hésitez pas à répondre à l'un de mes e-mails.
  4. @sinnik Welcome to the forums. If you can email affinity@serif.com we can look into this for you.
  5. @debbru The iPad apps are sold exclusively via Apple. You would download the free app and then buy the full version as an in-app purchase.
  6. @nitro912gr You do need to be online to activate the apps. There are no plans to change how the V2 apps are activated. Nothing will change with your V2 licenses following today's news. As an Affinity user you will be able to continue to use your apps in perpetuity as they were originally purchased – with plenty of free updates to V2 still to look forward to!
  7. @Carlos Beta Welcome to the forums. If you set your account as a business account you will be given the option to add tax details when you get to the payment section of your account. Please make sure all details are correct and you are happy with the address, tax information, and amount you are being charged before completing the payment as these details cannot be changed later.
  8. @Rolf Schroers Welcome to the forums. Assuming you bought directly from us in the last 14 days, please email affinityreturns@serif.com
  9. @kisarnold It would not be possible to use the Affinity apps across different email addresses. Can I suggest emailing affinity@serif.com so we can look into what we can do to resolve this for you.
  10. @Questionaire Welcome to the forums. Yes you are free to use the software for commercial work. You can view the full EULA here.
  11. @VERO RAPPEZ Bienvenue sur les Forums. Nous avons modifié votre message pour supprimer les deux e-mails que vous avez mentionnés pour votre sécurité. Il semble que vous ayez déjà mis à jour l'e-mail de votre compte de l'ancien vers le nouveau. Si vous rencontrez des problèmes pour vous connecter avec le nouvel e-mail, veuillez envoyer un e-mail à affinity@serif.com afin que nous puissions examiner cela pour vous.
  12. @ShangZhou Payment options will vary from country to country I'm afraid. It sounds like Paypal may not be an option in your country. The store will only show available options for your location.
  13. @Artvarkve11 Welcome to the forums. Sorry, there are no current plans for an animation app. We offer a free seven day trial for all three apps. You can sign up here. https://store.serif.com/get/universal-licence-2/trial/
  14. @Pavel Steinhauser Welcome to the forums. It looks like your account was temporarily blocked last night due to too many unsuccessful sign in attempts. That has now ended so you should be able to sign in. If you still have problems signing in, please email affinity@serif.com
  15. @mackid1993 Welcome to the forums. It's not possible to buy a Universal license in stages, but if you currently have a V1 copy of Photo, you would be eligible for the upgrade discount on the Universal license. You can find out more here. https://affinity.serif.com/store/upgrade-offer/
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