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SFurniss

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About SFurniss

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    Service & Support

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  1. Welcome to the Serif Affinity forum You need to buy a separate Windows or Mac version to install on a desktop or an iPad version to install on the iPad. Each version is purchased independently and each has its own licenses.
  2. Due to the very low price o the software to begin with, we don't offer discounts when ordering for both operating systems. Apologies for any inconvenience.
  3. You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.
  4. If you can email affinity@serif.com with the email address you used to place the order and your order number we can look into this for you.
  5. There are no plans for an ebook I'm afraid but the Workbook is not a user guide so much as a companion book. It contains projects to work though as well as tips on workflow from a range of designers. For this reason the content doesn't really lose relevance when we update in the same way that a user guide might.
  6. If you have already bought Affinity Photo then all updates until we get to version 2.0 will be free.
  7. SFurniss

    Newbie Question

    As Walt says, you need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses.
  8. SFurniss

    Two purchases

    You need to buy a separate Windows or Mac version to install on your desktop or an iPad version to install on the iPad. Each version is purchased independently and each has its own licenses.
  9. SFurniss

    Changing OS

    As Jeff says, you need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.
  10. SFurniss

    Problem Placing Order

    If you email affinity@serif.com we can arrange for you to place an order manually with us.
  11. The program would be permanently linked to the email address you used when the order was placed. Please ask your girlfriend to email affinityorders@serif.com so we can discuss this with her.
  12. We don't have a release date just yet but 1.7 is on the way. As Aammppaa says though, updates are free until we get to 2.0 which is likely to be a long way off.
  13. Please email affinityorders@serif.com with your order number so we can look into this for you.
  14. As hengkidh says, if you buy now there is 30% off all orders. There are no plans for a spreadsheet or presentation app I'm afraid.
  15. I am not sure why you weren't able to place an order on the website. You shouldn't have had to pay more though, If you have any questions about the price can I suggest asking them by replying to the email you received from our customer service team.
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