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SFurniss

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About SFurniss

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    Service & Support

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  1. SFurniss

    Affinity for Mac

    You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses.
  2. SFurniss

    download of Designer and Photo

    @Charlie Childs Welcome to the Serif Affinity forums Did you buy from Apple or from the Affinity Store? If you sign into your Apple Store account with the same email address you used to place the order you will be able to download again from there. If you bought from our Store, you can sign in here. Once you've signed in, you will find the download in the 'downloads and product keys' section of your account.
  3. SFurniss

    Di Maria

    You would only have an Affinity Store account if you had bought a product directly from us. If you sign into your Apple Store account with the same email address you used to place the order you will be able to download again from there. If you are not seeing the product in your history can I suggest contacting Apple for assistance.
  4. As the program was bought with Apple you would need to discuss the possibility of a refund with them.
  5. The latest Mac Store build is currently 1.6.7. There is a later Mac build for customers who bought from us but the only differences were in the installer so the changes were not relevant to those who bought from Apple due to the different installation process.
  6. If you are not seeing the order in your Apple Store account can I suggest contacting Apple for help?
  7. Sorry, there are no plans for an iPhone version.
  8. You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.
  9. Apologies Walt, I misspoke there. Only the original poster would be notified along with anyone choosing to follow the thread.
  10. I think these sort of questions would come under customer service, but I'll pass your comments along.
  11. In addition to Walt's comments it's worth mentioning that anyone who has already commented on the thread will automatically receive a notification. So this feature is more commonly used to bring in people who are not already part of the conversation.
  12. This allows you to put up a post that only you can see. You might use this if you wanted to add a note for your reference or put up a draft post to complete at a later time.
  13. We don't get a lot of posts about the infrastructure, so I am not sure it needs its own forum. Feel free to ask any questions here and we'll do our best to answer them.
  14. You can install the Windows version on as many PCs as you personally control using the same product key. Likewise the Mac version can be installed on as many Macs as you control.
  15. Welcome to the Serif Affinity forums Assuming you bought from us, if you sign into your account at this link you will be able to find your product key under the 'downloads and product keys' section. If you bought from Apple or Microsoft you will not have a key as the installation will be validated via their respective stores, and can be reinstalled there.
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