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Dan C

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  1. Hi hellobill I've downloaded the SVG you've used and provided one solution in my screen recording below - 2020-01-17 17-37-02.mp4 Here, I duplicated the Curves layer and then divided this object, which resulted in a 'filled' shape, exactly the same as the outline, alongside a few spare layers I deleted. I then set the colour for this layer and made sure it was beneath the outline. I hope this helps!
  2. No problem at all, thanks for your file! I've tried a few different export options, as well as changing the document DPI to 50 (but still exporting at 2400) & using the 1.8 Designer beta - however none of these options have provided a significantly faster export time, my apologies. One option is to split each Artboard into its own document, as this may speed up exporting in certain cases, however from my limited testing this does not seem to be the case with your document. Unfortunately I cannot recommend anything currently to speed up your export times, my sincerest apologies.
  3. My apologies, after resetting your app back to default settings, were there no Brush Categories, or do your categories appear in the list but each category is empty? In theory this should work without issue, however as there is something amiss with your installation currently I'm not 100% certain what the outcome of this would be. Would you please make a copy of the file and try moving it to this location, then let me know what appears in your Affinity app?
  4. Apologies for the delayed response Nick as I was out of the office for the past few days. Many thanks for checking your .NET version for me, this certainly seems to be all in order. I'm not overly surprised that this dialog was not shown when holding down the CTRL key, as it looks like any part of the apps UI is unable to load currently. I'm not certain if you'll find any logs here, but I'd like to check to see if Designer is creating a crash report whilst trying to open, could you please search for the following through Windows Run - %APPDATA%\Affinity\Designer\1.0\CrashReports\reports In this folder you may find .dmp files, if so please attach the latest 2 to your reply here. Secondly, I'd like to see if the following hardware flag allows the app to start successfully - Please do let me know if the above changes anything when launching the app. If this doesn't help, the installation may be corrupt as there was certainly issues with installing this update. Please use the following tool to remove the app from your computer, then restart your PC and install 1.7.3 Designer again, then try launching the app - https://support.microsoft.com/en-gb/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed Many thanks for your continued patience and understanding here.
  5. Dan C

    AP crashes with RAW files

    My sincerest apologies for the delayed response. I've been testing this issue on the same iPad model, running iOS 13 & 1.7.3 Affinity Photo. I opened 3 separate RAW files from the D5600, all saved in the Photo Library. I applied changes in the Develop Persona, developed the image and then added a few adjustment layers to the image, alongside editing the pixels themselves using a few different tools. I then exported the file as JPEG and used the Share option to save it directly back to the Photo Library, at no point during the 3 images editing process did the app crash for me. It would help for me to see your crash reports here, please open your iPads settings and navigate to Settings>Privacy>Analytics>Analytics data. Here you should see files titled 'Photo iPad [Date] .ips' Could you please copy and paste the text into your reply from the most recent crash log? Many thanks in advance!
  6. Hi @paaljoachim, Welcome to the forums I've moved your thread to the Feature Request section of our forums as it's better suited here - please note this means you're no longer 'following' the thread, meaning you won't be notified of replies. You can change your follow settings in the top right of this thread - AFAIK Separated Mode is the only way to achieve this currently, for this reason I've moved the thread to the Feedback section of the forums for our devs to see and consider!
  7. Hi robert.sarudy This is to be expected, as you've mentioned Affinity always utilises all resources that we have access to and 100% CPU utilisation is what we're aiming for when exporting documents. I can still look into this file and see if there's any suggestions I can make to help speed up your export, could you please upload your file to the following link for me? https://www.dropbox.com/request/mXSkK0lgkUTyGCCAxwpL I also require your export settings, could you please provide a screenshot of your export settings here, including the 'More' options - many thanks in advance!
  8. Hi there, Welcome to the forums Firstly I recommend changing your username, as this is public and therefore your email address may be harvested by spammers etc. You can do this through your Account Settings here - https://forum.affinity.serif.com/index.php?/settings/ This is essentially correct, as JPEG is a rasterised format, meaning all layers/adjustments are flattened into the pixel layer(s) of the document. There is the possibility of this, but it isn't necessarily guaranteed. You can still edit JPEG images without changing or 'pushing' the pixels too far, but it's certainly easier with a JPEG than with a RAW file. Each change or adjustment to your image is under your creative control, there are no 'wrong' answers as you're creating the final image that you're happy with - most (if not all) professionals will use adjustments as they allow for precise control to your image, or sections of it using masks. Will you be developing your RAW files in Affinity Photo, or another RAW editor? If you're developing images in Affinity Photo you don't need to export your image between developing and editing, as the image is passed through straight to the Photo Persona where you can begin editing. If you're using an external app to develop RAW files then I recommend exporting to a 16bit colour space, where TIFF will likely give you better quality results but in exchange the file size will be considerably larger. I hope this helps!
  9. No problem at all, I simply wanted to check to see if our Help File required updating I recommend watching the following video on RAW overlays, as it sounds as though you have them confused with the regular gradients - https://player.vimeo.com/video/131541201/ RAW overlays allow you to select a specific area of the RAW image and only apply an edit within that area (displayed in red over the RAW image). The Overlay Gradient allows you to select an area of your image, usually a sky for example, and the gradient is applied to essentially 'select' that area, and only apply RAW adjustments to this selection. I hope this clears things up!
  10. Hi Carel The Gradient Overlay tool in Develop Persona doesn't require any colour to be selected, as this Overlay is simply used to isolate a specific area of the RAW file for editing. Could you please confirm, which manual/page are you referring to? The following link is the Help File page for using RAW overlays in Affinity Photo - https://affinity.help/photo/de.lproj/index.html?page=pages/Raw/usingOverlays.html?title=Arbeiten mit Overlays
  11. Many thanks for your log, could you please try opening the Designer app with the CTRL key held down - does the following dialog appear? Can you please also open Windows 10 Settings>Apps and then select Programs and Features from the right hand side. In the dialog that opens, from the left hand side select Turn Windows features on or off. Please tick/untick the .NET options, so that you have the following set - Now, restart your PC and try opening Designer again - does this now open as expected? As you're still running Photo 1.6.5, we don't require the latest .NET 4.8 in this version, however all 1.7 Affinity apps do - which is likely the cause of the issue here.
  12. No problem at all The app can technically run on a virtual machine and we occasionally use this process for testing - however we certainly don't recommend running the apps in this environment as it can lead to issues we haven't specifically tested for etc. If you're using a virtual machine to simply gauge the OS etc with a trial of the app, I see no reason why this shouldn't work, but please note that performance will not be representative in a virtual machine compared to a physical system. I recommend (if possible) visiting an Apple Store if you'd like to fully test Mac OS, as most display machines have our apps installed - although this can't be guaranteed!
  13. My sincerest apologies, we don't receive a notification when files are uploaded, so I was awaiting confirmation here - although I could have made this clearer. I opened your file in Publisher, then navigated to View>Studio>Hyperlinks. This shows me that 2 Hyperlinks are applied to your document, one to the Text Frame object and one to the text itself - both of which link to the same web address. I then exported the document to PDF (using the PDF (for export) preset) and opened the resulting PDF in Acrobat. Here, the hyperlink works as expected, with a cursor change when you hover over the object and one click launches the webpage - Could you please confirm, what Export settings were you using from Affinity for your PDF?
  14. Hi Christiena, Welcome to the forums I recommend checking out the below post from one of our developers, Mark. I hope this helps!
  15. Hi hubie, Welcome to the forums You can add Hyperlinks to a placed image, as you would with any text in your document. Simply select the image, go to Text>Interactive>Insert Hyperlink and set the hyperlink properties as required. Press OK and this will apply to the image - Please note there is no visual indication currently that the Hyperlink has been applied, however this is logged with our developers to be improved. I hope this helps!
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