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Dan C

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Everything posted by Dan C

  1. Dan C

    Printing Issues

    Hi Small Island Dweller7, Welcome to the forums Please go to the Document menu (the Page icon in the top left corner) and select Resize here. What size is your document set to here please? Are you printing using AirPrint or another method?
  2. Hi AFY7 Please go to View>Studio>Index to see, add and delete your current Index marks. For more information on indexing please check out the following tutorial! https://affinity.serif.com/tutorials/publisher/desktop/video/337458844
  3. Hi Skeudenn, Welcome to the forums I'm sorry to hear you feel this way, in the current version you can't access external hard drives connected to your iPad through the Affinity app, however our devs are working hard to have this feature implemented in an upcoming update. In the meantime you can save/export your files to your iPad, then copy them to your external drive using the Files app. I hope this helps!
  4. Hi kat In Affinity Photo you have the menu option Layer>Merge Selected (CMD + Shift + E) - unfortunately this command is not available in Affinity Designer. You can however group your layers in AD (CMD + G) then right-click on the group and select Rasterise, this will convert the group to one singular pixel layer, essentially merging all visible content. I hope this helps!
  5. Hi Howard Worf Thanks for bringing this to our attention, I can see this keyboard shortcut is no longer being set as default so I will raise this with our dev team to be fixed in a future update - many thanks!
  6. Hi Divax, Welcome to the forums Unfortunately this isn't a feature supported in Affinity apps currently - it's been requested previously on our forums and is a something we'd like to add in the future!
  7. Dan C


    Oops! Thanks Alfred
  8. Dan C


    Hi j3rry By default the gesture to undo is a double tap single tap with 2 fingers on screen - if you wish to add UI options for Undo the please open Settings (the Cog icon in the top right of the homescreen) then under Interface check Show Undo and Redo Buttons. I hope this helps!
  9. Hi Royov, Welcome to the forums Unfortunately in it's current implementation this isn't possible, using the Edit In... commands will always transfer the whole file, rather than just the layer selected. StudioLink in Publisher allows for this workflow, however this isn't available in Designer currently, apologies. I'll move your thread to our Feedback section of the forums for our devs to see and consider, as the ability to to Edit an embedded image only from a Designer document in Photo would make for a nice option.
  10. Hi Vizkidcgi, Welcome to the forums Unfortunately Affinity Photo for iPad doesn't currently have the option to save development presets, this has been requested previously on our forums and is something we'd like to include in a future update.
  11. Hi ncJohn Sorry to see this! Please make sure that Affinity is closed, then open Windows Run (Windows key + R) then paste the following string and press OK: %appdata%\Affinity\Photo\1.0\Settings In the window that opens, select Window.xml and delete this, then relaunch Affinity - does this solve your issue?
  12. Hi etpicci, Welcome to the forums Could you please upload a sample document so I can look into this for you? Thanks in advance!
  13. Hi vincentlepes Sorry to see you're having trouble and many thanks for your screen recordings supplied. Please try the above, as this will be the quickest way of determining if the document or application is at fault. Could you please also upload both documents to the following link so I can investigate this further? https://www.dropbox.com/request/9gzi4pRDt9f0TaPKGSHB
  14. Hi jeffers The following is taken from our help file- Clarity—sharpens your image by controlling local contrast at image edges. (https://affinity.help/photo/English.lproj/index.html?page=pages/Adjustments/adjustment_enhance.html?title=Enhance adjustment) Haze Removal - can remove slight to extreme cases of haze affecting an image. Its most typical use is for landscape photography where the haze causes low contrast and low saturation, but it can also be used to improve images taken during rainy and foggy conditions. https://affinity.help/photo/English.lproj/index.html?page=pages/Filters/filter_haze.html?title=Haze Removal As both adjustments affect the contrast of the image this may be why you're seeing similar results. I hope this helps!
  15. Hi Clairekoz, Welcome to the forums I'm very sorry to see you're having trouble, this usually indicates one of two things; Please make sure your GPU drivers are fully up to date through Windows Device Manager, if you're unsure of this you can find out how to check here - https://support.microsoft.com/help/4028443/windows-10-update-drivers Secondly, this can happen when your .NET framework is out of date, please download and install .NET version 4.8 from the following link, restart your PC and then try running Affinity again - https://dotnet.microsoft.com/download/dotnet-framework/net48 Please do let us know how you get on!
  16. Hi Matthias L., Welcome to the forums There's no built in functionality for sharing these settings, but copying certain folders/files across systems can work. Could you please confirm, are you using the Windows or Mac version please?
  17. I'm very sorry to hear that Claes, unfortunately I've been unable to find your crash log in our server but we can generate one locally and go from there. Can you please open Affinity>Preferences>Miscellaneous and uncheck the two options here, then continue to use Affinity Photo until you experience a crash. Now open Windows Run (Windows Key + R) then paste the following string and press OK: %APPDATA%\Affinity\Photo\1.0\CrashReports\reports In the window that opens, please select the most recently created file, then attach the .dmp to your reply here. Many thanks in advance!
  18. Hi Roger Lievens In the Pixel Persona of Affinity Designer you can CTRL/CMD + click on a layer to create a selection from it - is this what you're looking for?
  19. I'm here to alleviate the 0.000000001% of doubt - this permission request is indeed for the colour picker and this is required for its use as it functions beyond the bounds of the UI
  20. Hi paulsonb I'm very sorry to hear this, this is the first report we've had of this since Catalinas release and upgrading Affinity or your OS should never remove these files. AFAIK it's possible to restore certain folders using TimeMachine, so hopefully this will be possible here. Could you please confirm for me, do you own the Affinity Store or Mac App Store version of the app? This will change the location of the folder(s) we'll need to try and recover.
  21. I'm sorry to hear this AnnH, when clicking the link it should open a new window in your default browser which takes you to the Affinity Store. Without typing your email address (as I don't want your email address to be public) could you please confirm if your email address used to login to the forums is the same email address for your Affinity Account (that you used to purchase the software)?
  22. Thanks for your suggestion AndyQ. With a selection active you can go to Select>Feather... or alternatively Select>Refine Edges and use the Feature options in this dialog. I hope this helps
  23. Hi GerryFox1 Sorry to hear you're having trouble - unfortunately I don't believe your .ARW RAW file has uploaded correctly, as the file is only 1,536KB and does not open in Affinity Photo for me. Could you please try re-uploading the RAW file to the following link for me? https://www.dropbox.com/request/GR3pxI50JlSjJsLtyeWD Many thanks in advance!
  24. Hi johnnynikon, Welcome to the forums Could you please confirm the following for me; Are you using Mac or Windows? Do you have the latest drivers installed for your printer? What issue are you having? Are you seeing an error message? Please provide as much information as possible so we can help here.
  25. Hi AltOber Could you please provide a copy of the .afdesign file and screenshots of your export settings? Although as firstdefence has mentioned, these brushes are not true vector - however the curves should still be editable as vector when exported to eps, hence I'd like the file to investigate further!

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