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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

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2,980 topics in this forum

  1. WebPlus X8 registration code?

    By David Hoyle,
    • 2 replies
    • 185 views

  2. VAT invoicing for V2

    By lmarcos,
    • 2 replies
    • 718 views

  3. Buying multiple licenses with the same email

    By Ducky3961,
    • 1 reply
    • 148 views

  4. What is the best way to purchase a V2 universal license upgrade

    By monzo,
    • 4 replies
    • 243 views

  5. Bought a V1 license through a key reseller but can't activate the softwares

    By Llore,
    • 4 replies
    • 329 views

  6. upgrade offer discount question

    By paulos,   
    • 2 replies
    • 328 views

  7. How to change profile picture on Affinity forum? 1 2 3 4 5

    By Barni M.,
    • 103 replies
    • 23.1k views

  8. Product Key Lost

    By JohnnyEmber,
    • 6 replies
    • 208 views

  9. Missing vector flood fill options

    Topic was moved to forum Affinity on Desktop Questions (macOS and Windows)

  10. Windows to Mac

    By Russ W,
    • 5 replies
    • 234 views

  11. I purchased Designer by itself. What is the cheapest/best way to purchase Photo and Publisher without buying the bundle?

    By Kragnor,
    • 3 replies
    • 287 views

  12. Affinity Designer (MacOS & iOS) is not available in the Ukrainian App Store

    By xartaniroth,   
    • 3 replies
    • 217 views

  13. Accidentally pressed "I already have a license" on trial, an now I can't seem to get back to trial

    By sbsdk,
    • 1 reply
    • 123 views

  14. Affinity designer is not available in Ukraine

    By ssmeyka,
    • 1 reply
    • 143 views

  15. What is the last date to purchase the Affinity Version 2 at Discounted Pricing?

    By Divesh,
    • 9 replies
    • 2.2k views

  16. So there is a problem with my account

    By Paul22212121,
    • 8 replies
    • 213 views

  17. 30 Day Universal App/Platform Trial link only downloaded Designer, but I was hoping for Publisher and Photo too

    By AdrianConquest,
    • 2 replies
    • 138 views

  18. Upgrade to V2 Universal from V1

    By MarcoG,
    • 6 replies
    • 333 views

  19. Purchase copy, missing on Microsoft store

    By keez_art,
    • 1 reply
    • 205 views

  20. UPDATE Affinity Photo 2 (version 2.2.1

    By Bruce Adams,
    • 3 replies
    • 387 views

  21. Creating multiple accounts/profiles

    By Ja_puettmann,
    • 3 replies
    • 196 views

  22. How do I get the 30 days trial for the universal license and use the V1 upgrade offer afterwards?

    By Digit89,   
    • 3 replies
    • 260 views

  23. More than one license in a business

    By IronStrikesIron,
    • 5 replies
    • 353 views

  24. Email support is not working

    By anto,
    • 1 reply
    • 228 views

  25. Student pricing for Affinity Photo

    By johnnyo,
    • 7 replies
    • 335 views
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