Tjstree Posted January 13 Posted January 13 Whenever I click on the Sign in with Canva link on any Affinity product, it opens a browser window and then throws up the error: This site can’t be reached The webpage at https://www.canva.com/api/oauth/authorize?code_challenge=mDhYeGa9U0UDn-qTamRrrfQw7wroCvc8Ifk5wWbBmdA&code_challenge_method=S256&scope=profile%3Aread&response_type=code&state=%7B"scheme"%3A"affinity-designer2-auth"%2C"exchangeId"%3A"015e483b-ce35-4ed0-bec8-1e1641269c69"%7D&client_id=OCFLPKQ4uNL&redirect_uri=https%3A%2F%2Faffinity.api.serifservices.com%2Fcanva%2Fauthorize-redirect might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED I have a verified non-profit account. It used to work just fine. Quote
JBryanS Posted January 17 Posted January 17 Me too... It used to work fine now not al all. There doesn't seem to be any support available to replies to this request? Quote
Staff NathanC Posted January 21 Staff Posted January 21 Hi @Tjstree & @JBryanS welcome to the forums, If you're still having issues with the Canva Edu/NFP login process could you email us directly at affinitysupport@serif.com? We can then look into this and assist further. Quote
Tjstree Posted January 21 Author Posted January 21 I've just fixed mine. I was not able to clear my cache (for work reasons). So I temporarily changed my default browser (Chrome to FF), tried the link again and it worked! Quote
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