Trouble with 6 month trial activation

[BeccaR]

I signed up for the Universal license 6 month trial offer but when I opened Photo 2 and signed in I didn't have access. The '7 day trial' screen popped up. I searched the forum but I couldn't find anyone that had my same problem. I'm a new user and new account. I tried a few fixes I found in the forum - double tapping splash screen on iPad and resetting; uninstalling and reinstalling (on Mac); accepting the free trial anyway (on Mac) but now I have both the Photo 7 day free trial (minus on the iPad) and universal license on my account.

I installed Photo2 on my iPad, Mac and PC laptop just to make sure each platform did not work. I logged in just fine on all platforms, the version is correct - 2.5.5, the program opens just fine, but I only have the 7 day trial active when I look at My Account in the program. When I open the Photo2 app on my Ipad it's just the 'Start my 7 day trial' screen and I have not accepted it, not sure if that's relevant or not.

[SFurniss]

@BeccaR

Welcome to the forums.

Sorry, the 180 day trial was a temporary offer that has now ended. Our standard trials are seven days long.

[Norbert Lendvai]

One of my friends had the same experience, instead of 6 months, he only saw a 7-day trial period after starting the program. I thought the 6-month trial period would be a permanent option. To avoid confusion, next time it should be stated how long (exact end date) the offer is valid!

[Konman]

Then why still advertise 6 month trial?  That is kind of misleading. . . annoying especially since I activated my trial right before Christmas

[carl123]

12 hours ago, Konman said:

Then why still advertise 6 month trial?  

If it's still advertised somewhere as a 6 month trial, that may be a mistake that needs rectifying 

Where are you seeing this offer?

[Brad___]

Ugh. Seriously? The 6month trial was really what made me want to explore Affinity. A week is not enough time to test out software like this and honestly this move just makes me want to remove the software over anything else. 

[PaulEC]

Although 6 months did seem a bit over the top, I think that whoever made the decision to have a trial of only 7 days, doesn't realise that most people have a life, including a full time job, and have other things to do than just try out new software!