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Leigh reacted to a post in a topic: 2.6 or 2.5.6 beta when?
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Leigh reacted to a post in a topic: Preview does not work in File Explorer
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Unable to get deployment instructions
Leigh replied to NASHS's topic in Customer Service, Accounts and Purchasing
It's possible to deploy the app without any licence details but once the apps are launched they will ask for licence details, requiring everyone to manually enter their licence details. We have replied to your email recently but if you're still unsure, please reply back and I will reply and get your sorted. -
Leigh reacted to a post in a topic: Unable to get deployment instructions
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yeieee reacted to a post in a topic: Multiple users and computers for nonprofits...
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walt.farrell reacted to a post in a topic: Affinity for Education - sign in with canva
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Intune deployment for use in school
Leigh replied to IanPorter's topic in Customer Service, Accounts and Purchasing
Welcome to the forum IanPorter! When accessing Affinity via a Canva account, both Students & Teachers will have to manually enter their Canva login details to activate and use the app. The Invite teachers and students to your class article on Canva's help centre explains how to Invite Teachers and Students to your class Hope that helps! -
Multiple users and computers for nonprofits...
Leigh replied to yeieee's topic in Customer Service, Accounts and Purchasing
Welcome for the forum yeieee! Once you've been verified for a Nonprofit Canva account, you will be able to log into the app using these details to activate the apps on all the devices you use. Regarding adding additional users, please refer to Canva's FAQs at the bottom of this page: https://www.canva.com/canva-for-nonprofits/ Hope that helps! -
Walt and Hangman are correct. Once the app(s) have been deployed to the workstations, both Students and Teachers will have to login to the app using their Canva account details. This FAQ explains how to invite teachers and students to your class: https://www.canva.com/en_gb/help/invite-teachers-and-students/ Hope that helps!
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Leigh reacted to a post in a topic: Bleed doesn't export for PNG, JPG, TIFF, etc
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Leigh reacted to a post in a topic: Palette Creation Menu Resets Every Time You Add a Color
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Barry C reacted to a post in a topic: [FAQ] Affinity Designer and Cricut cutting machines
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Sudden .afdesign file Corrupt after XX-time Open
Leigh replied to khalifah iskandar's topic in V2 Bugs found on Windows
GarryP is correct, we don't condone illegal use of any software or Operating Systems. The fact you're having to use Ventoy to get Windows 11 on your machine suggests that Windows 11 has been modified in someway to get around restrictions, who knows how this affects our apps and other apps installed on the machine. With that in mind, we can't support our apps running on your system. However, as you're a legitimate Affinty V2 licence holder and your file is corrupted, please upload the file here or send it to affinity@serif.com and we'll see if we can recover it for you. -
Ron P. reacted to a post in a topic: Serif -> Vimeo :: Affinity tutorials & Spotlight videos behind Paywall?
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walt.farrell reacted to a post in a topic: Serif -> Vimeo :: Affinity tutorials & Spotlight videos behind Paywall?
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thomaso reacted to a post in a topic: Serif -> Vimeo :: Affinity tutorials & Spotlight videos behind Paywall?
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ASUNDER reacted to a post in a topic: Difference in Space and Distribute?
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Leigh reacted to a post in a topic: Lock files not deleting
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Once again: Huge file sizes of PDFs exported by Publisher
Leigh replied to rash's topic in V2 Bugs found on macOS
Sorry for the delay in replying to this thread but I wanted to provide an update on this. Our developers have stated that it's expected for the file size of an RGB image to increase when converted to a CMYK colour space on export to PDF. It's also worth noting the file size could increase further if the TIF image is using JPEG compression - we use LZW and ZIP compression. Do you have one of these available? I'd be interested in seeing the difference between the two exports and compare. -
k4mmilcz reacted to a post in a topic: How do I add additional Dictionaries to Affinity Publisher?
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Anonymous Puddle reacted to a post in a topic: [FAQ] Affinity would like to record this computer's screen (macOS)
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Hi @loosus I've been trying to replicate this but Affinity V2 seems to be following the rules as set in AppLocker. If I have Allow set for both, the apps work. If I set Deny for both the I get the "App has been blocked" message. Can you let me know what settings you have used for both rules in "Packaged app Rules"?
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Procedural texture filter stops adding
Leigh replied to NotMyFault's topic in V2 Bugs found on macOS
@NotMyFault Sorry for the delay in getting back to you on this - just wanted to let you know our developers have informed me that this will be fixed in a future update. -
If you’ve had a previous trial for an Affinity V2 download via the App Store, Mac App Store or MS Store and you’re getting the message "Your trial has expired!", you will notice that you’re unable to activate a new 180 day trial. ℹ️ We have since released update v2.5.4 on the Mac App Store, Microsoft Store and iPad App Store to address this issue. Please ensure you have updated to the latest available version to resolve this error. You can find out how to update to the latest version here. If you're still seeing 'Your trial has expired' after updating to the latest version, please email affinitysupport@serif.com, confirming your Affinity ID email address and our team can investigate further.
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It appears you have the same issue has the below user. Please read the below thread for more info and a workaround:
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Program crash after update to version 2.5.0
Leigh replied to doccock's topic in V2 Bugs found on Windows
Excellent - have fun