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Frequently Asked Questions about V1 Software

A place to find answers to the most common questions about the Affinity Version 1 apps. You can find a full list of V1 FAQs here. These FAQ threads are Read Only

132 topics in this forum

  1. 1.10.8 macOS update (to avoid hang on startup using Light UI on Sonoma)

    By Patrick Connor,
    • 0 replies
    • 1.6k views

  2. [FAQ] I can no longer find Affinity V1 apps on your website or App Stores. Why?

    By Leigh,
    • 1 reply
    • 10.3k views

  3. [FIXED] Saving to an external drive gives "Failed to Save Document" error on macOS Ventura

    By Leigh,   
    • 1 reply
    • 3.9k views

  4. [FIXED] Recent Windows 10/11 crashing when when searching fonts, placing images, updating resources…

    By NathanC,   
    • 2 replies
    • 16.9k views

  5. [KNOWN ISSUE] Printing no longer possible in Affinity iPad apps after updating to iPadOS 16

    By Leigh,   
    • 0 replies
    • 2.1k views

  6. [KNOWN ISSUE] Intel Arc graphics card causing Affinity to crash on launch

    By Leigh,   
    • 0 replies
    • 2.8k views

  7. Information about the Legacy Plus Range

    By Patrick Connor,
    • 3 replies
    • 1.6m views

  8. [KNOWN ISSUE] Blank screen when trying to register Affinity apps on old versions of macOS

    By Leigh,
    • 0 replies
    • 2.1k views

  9. [FIXED] Unable to Register or Sign in via Affinity Apps

    By Leigh,
    • 0 replies
    • 6k views

  10. [FAQ] List of Supported Raw Cameras (1.10.x) for Desktop & Lens Correction list

    By Patrick Connor,   
    • 6 replies
    • 98k views

  11. OS Licensing and allowable number of installations

    By Patrick Connor,   
    • 0 replies
    • 7.1k views

  12. List of all Affinity V1 FAQs

    By Dan C,
    • 0 replies
    • 21k views

  13. [FAQ] Feature Lists and Release Notes

    By Patrick Connor,   
    • 0 replies
    • 21.1k views

  14. PLEASE READ THIS: Using and searching the FAQ forum

    By Patrick Connor,
    • 0 replies
    • 20.6k views

  15. [FAQ] Affinity Range Information

    By TonyB,   
    • 1 reply
    • 88.7k views

  16. [FAQ] Supported Raw Cameras on iPad version

    By Patrick Connor,   
    • 0 replies
    • 19.1k views

  17. [FAQ] Current Apple iPad Store Hardware Compatibility List

    By Patrick Connor,   
    • 8 replies
    • 126.4k views

  18. [FIXED] Affinity V1 apps crash on launch when using Intel/Rosetta on macOS Sonoma with Light UI Style

    By Dan C,   
    • 1 reply
    • 4k views

  19. [KNOWN ISSUE] Affinity apps taking 20+ seconds to launch on macOS Catalina & later

    By Leigh,   
    • 1 reply
    • 4.1k views

  20. [KNOWN ISSUE] Exporting from Affinity apps on iPadOS 15.4 (or later) exports previous edits

    By Leigh,   
    • 1 reply
    • 3.1k views

  21. [KNOWN ISSUE] Pencil Hover causing issues with iPad apps

    By Leigh,   
    • 0 replies
    • 1.5k views

  22. [FAQ] How can I disable OpenCL compute acceleration on Windows?

    By Leigh,   
    • 2 replies
    • 9k views

  23. File Hash information to verify downloaded Affinity apps

    By Lee D,   
    • 1 reply
    • 4.9k views

  24. [FAQ] Why do I get the error "Failed to Open File" or "Failed to Save Document" when using Affinity apps purchased from the Mac App Store? (macOS)

    By Leigh,   
    • 1 reply
    • 6.7k views

  25. Payment failed to process and it's taken my money, what can I do?

    By Adam,   
    • 0 replies
    • 8.7k views
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