Adam

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About Adam

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  1. Adam

     

    I am very frustrated and maybe you can help.

     

    I bought both Affinity Photo(1.5.2) and Affinity Designer (1.5.5) from the Apple Store several years ago. When my old Mac Book Pro needed some expensive fixing, I junked it, bought a new one and ported both your applications to the new MacBook Pro. The problem is that there are updates to both apps. and I cannot get the updates through the Apple Store. Am I just out of luck?? Love both the apps.

     

    Robert

    1. Leigh

      Leigh

      Hi Sunny,

      Welcome to Affinity Forums :)

      Please use the Questions section in the main forum to post any questions you may have. This is the private feed area of a user like you.

  2. Hi Adam,

     

    I am on Page 258 of the Affinity Photo Workbook and Paragraph 1 states Quote "Above the Background Dither Layer, create a new HSL adjustment by going to the Layer Menu and etc., etc.

     

    I do not see a 'Dither Layer' on the layers on this particular expertise and I do not know what  Dither Layer is anyway.

     

    Can you help explain this Please.

     

    Thanks

    1. travel bug

      travel bug

      Reading the posts below I may be on the wrong forum page - sorry

  3. I'm in a real pickle and I'm not sure who to ask for help.

    Back in 2016 I used a now discontinued program called Serif Web Plus 8.

    Computer crashed but managed to save some files including the install program for WPv8.  Problem is that I no longer have the product key.  When I went to log into my old "Serif" members account to retrieve the key I found out that account no longer exists.  Any help or assistance in finding help would be greatly appreciated.

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon.

  4. Just updated to 1.6.7 and now Affinity will NOT align images when I attempt to focus stack. Old program (1.6.1) had no problems with doing so. Anyone else having this problem? -Andrew-

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon.

  5. I'm using Affinity Designer on Windows10 and bought a new PC.

    To continue using AD do I need to buy it again for the new PC or can I transfer somehow the program rights to my new PC?

    robert511@charter.net

     

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon.

  6. I have just downloaded Affinity Designer and paid. Unfortunately, I should have bought Affinity Photo. I didn't realize at the time that there were two different ones. Is there any way I can swap?

    1. Patrick Connor

      Patrick Connor

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon 

      Having said that emailing AffinityReturns@serif.com will resolve this particular issue

  7. I have bought Affinity Photo for iPad.  I have an iPad Air 2 but it doesn’t work with Apple Pencil. It doesn’t see the pencil. Why? You sell this app for many iPads including iPad Air 2.

    1. Patrick Connor

      Patrick Connor

      Please ask questions like this on the iPad questions forum.

       

      Having the name Adam, this is the first staff member (alphabetically) and gets lots of direct contacts from new members, but status posts are not the way to use these forums and will not be responded to, sorry. 

  8. How do I get access to software I bought a while ago.

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon 

  9. Is there a way to space the nodes automatically produced by the magnetic selection tool?

    Screen Shot 2018-02-28 at 2.29.06 PM.png

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon 

  10. Hello AlainP, My apologies for the Workbook that you have received; it certainly isn't typical of the quality we usually provide. I will be more than happy to help with this query. Please leave this with me for now, and I will be in touch with you on the email address associated with this forum account. Thanks again for your time, and if there is anything else I can help with in the meantime, please let me know within this thread. Best Regards, Adam
  11. Any Affinity Photo editing for IPTC content?

    got a link for me?

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon 

  12. Sorry for the late reply, guys. v_kyr is correct, it should be about 3 - 4 days assuming there is stock. Thanks, Adam
  13. Its about this Healing brush tolv. Is that Burton on the trail version too ?

    1. Leigh

      Leigh

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon 

  14. How do I reload the Free Macro pack, when I bought the program, somehow I lost it downloadng

    1Bigboat

    1. Patrick Connor

      Patrick Connor

      Welcome to the Serif Affinity forums 

      This is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon 

  15. I have a new computer.  How do I install photo on this replacement computer? 

    1. Patrick Connor

      Patrick Connor

      As you have been told before, this is a status area and not really designed for getting assistance from Serif staff. 

      Please post your question in the questions forum and a member of the team will be able to help you soon