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Adam

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  1. Hello and welcome to the Affinity Forums. My apologies for the delay in replying to you. The Affinity Photo Workbook is available for delivery on Amazon.co.uk. Which country are you wanting to ship to? You may need to make sure Amazon.co.uk will ship to your country of choice. Thanks for your time Adam
  2. Hello rafa86, The license is there for you to use as much as you need to for as long as you would like. You don't need to upgrade to the latest version if you do not wish to do so. Note that version 1.0 will not add any new features once version 2.0 is released. Thanks, Adam
  3. Reddprime, I've sent you an email. Let me know the information as soon as possible and I'll look at helping you out. Thanks, Adam :-)
  4. Hello Loquos, Thanks for bringing this to our attention. It's something that has been addressed and has since been fixed. My apologies for this error within the Workbook you have. Thanks again and best regards, Adam
  5. Adam

    Workbook

    Hello Steve T, Sorry for the delay in replying to you. I'll certainly forward the information to the relevant department. Apologies for this. Thanks for your time, Adam
  6. Hi Scapa, It doesn't look like we're going to be attending, unfortunately. Shame, as it's looking to be a great exhibition! Best Regards, Adam
  7. Hi Vedran, Thanks to firstdefence and Alfred for their sound advice. I will send you an email on the email address that is associated with this forum account providing a little more advice, and explaining the options you have under the circumstances. Thanks for your time, Adam
  8. Adam

    Affinity Photo Workbook

    Hello AlainP, My apologies for the Workbook that you have received; it certainly isn't typical of the quality we usually provide. I will be more than happy to help with this query. Please leave this with me for now, and I will be in touch with you on the email address associated with this forum account. Thanks again for your time, and if there is anything else I can help with in the meantime, please let me know within this thread. Best Regards, Adam
  9. Sorry for the late reply, guys. v_kyr is correct, it should be about 3 - 4 days assuming there is stock. Thanks, Adam
  10. Hi Hana-Bi, I've sent you an email regarding this to the email address applied to this forum account. Let me know if there is anything else I can help with. Thanks for your time, Adam
  11. Hi Gary, Apologies for the delay in receiving your Workbook. I've sent you an email to the email address associated with this forum account. Thanks for your time, Adam
  12. pjglad, My apologies for this inconvenience. I've responded directly to you using the email address you have applied to this forum account. Let me know if there's anything else you need. Thanks for your time, Adam
  13. Hello Paul, I've just responded to your email to us. My apologies for this error on our part. Thanks for your time, Adam
  14. Hi Bob, It's a good question, and I'll certainly look about answering it for you. Originally, we did provide the option for shipment to South African addresses, but we had to remove this option for a number of reasons. The main reason is because many orders had taken an inordinate amount of time to arrive at their destination, and some didn't arrive at all. I can't see this changing any time soon and, as a result, South Africa will probably remain off the shipping list for the foreseeable future. My apologies for this inconvenience. If you send an email to affinitysupport@serif.com, quoting my name (Adam) and this thread title (Affinity Designer Workbook shipping destinations), I'm sure we can look into a solution for you. Thanks for your time, Adam
  15. Hey Steven746, Sorry for the inconvenience regarding the pricing change. The best thing to do in this case is contact Apple, since you purchased from them directly - they should be able to help you out further. Let me know if there is anything else I can help with. Appreciate your time, Adam
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