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  1. Hi Masterdrago, Sorry for the issues you've been experiencing. I've emailed you separately regarding this. Thanks, Adam
  2. Hi Jaffa, We source specific items from different content creators and ask them for tailor-made packages for use specifically with Affinity software. The packages/toolkits you see on the creators website aren't specifically compatible with Affinity software and so cannot be used, as a result. Thanks for your time, Adam
  3. Hello Viacheslav P, Welcome to the forums. For more information concerning your order, would you mind emailing affinityorders@serif.com for the attention of myself? From here, I will be able to forward you the information you need regarding your order with us. Thank you for your time, Adam
  4. Hi Luca, Welcome to the Forums. If you want to send an email to affinityorders@serif.com for my attention, I can look into this further for you. Please make sure you include your order number as well! Thanks for your time and patience. Best Regards, Adam
  5. Hello befehr, Sorry for the confusion surrounding the email you received. I'm 99% sure it's not from us, but if you could forward me the email you received to affinitysupport@serif.com for the attention of myself, I'll certainly look into it for you and be in touch from there. Thanks for your time, Adam B
  6. Hello and welcome to the Affinity Forums. My apologies for the delay in replying to you. The Affinity Photo Workbook is available for delivery on Amazon.co.uk. Which country are you wanting to ship to? You may need to make sure Amazon.co.uk will ship to your country of choice. Thanks for your time Adam
  7. Hello rafa86, The license is there for you to use as much as you need to for as long as you would like. You don't need to upgrade to the latest version if you do not wish to do so. Note that version 1.0 will not add any new features once version 2.0 is released. Thanks, Adam
  8. Reddprime, I've sent you an email. Let me know the information as soon as possible and I'll look at helping you out. Thanks, Adam :-)
  9. Hello Loquos, Thanks for bringing this to our attention. It's something that has been addressed and has since been fixed. My apologies for this error within the Workbook you have. Thanks again and best regards, Adam
  10. Adam


    Hello Steve T, Sorry for the delay in replying to you. I'll certainly forward the information to the relevant department. Apologies for this. Thanks for your time, Adam
  11. Hi Scapa, It doesn't look like we're going to be attending, unfortunately. Shame, as it's looking to be a great exhibition! Best Regards, Adam
  12. Hi Vedran, Thanks to firstdefence and Alfred for their sound advice. I will send you an email on the email address that is associated with this forum account providing a little more advice, and explaining the options you have under the circumstances. Thanks for your time, Adam
  13. Adam

    Affinity Photo Workbook

    Hello AlainP, My apologies for the Workbook that you have received; it certainly isn't typical of the quality we usually provide. I will be more than happy to help with this query. Please leave this with me for now, and I will be in touch with you on the email address associated with this forum account. Thanks again for your time, and if there is anything else I can help with in the meantime, please let me know within this thread. Best Regards, Adam
  14. Sorry for the late reply, guys. v_kyr is correct, it should be about 3 - 4 days assuming there is stock. Thanks, Adam
  15. Hi Hana-Bi, I've sent you an email regarding this to the email address applied to this forum account. Let me know if there is anything else I can help with. Thanks for your time, Adam