Adam

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About Adam

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  1. Hi Adam!

    When will the Designer and Photo version 1.6.x go standard?

    Regards from Hamburg

    Hans-Peter

     

     

    1. Patrick Connor

      Patrick Connor

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area.

  2. I forgot to add that I uninstalled Affinity designer and re-installed the program but it did not fix the problem.  I am using a new MacBook Pro.

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  3. I am trying to save a document with Affinity Designer, the program freezes and I have to shut down my computer, restart the computer and then I can quit Designer.  I reopen the program, try to save the document and the same thing happens each time.  The program is useless to me if I can't save a document and have to shut down my computer to quit the program.  Any suggestions from anyone?

    1. Patrick Connor

      Patrick Connor

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  4. hi, my name is Rob, I was replacing the sky in affinity photo and the box the describes the photo at the top disappears when I click over to the next photo, it brings up the new photo and the other photo disappears as well, along with the box !!! I have tried over and over ... can you please help? Sincere thanks, Rob . 

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  5. I own the windows and mac versions and have just purchased the ipad version as well.  The feature that I rely upon daily in the desktop versions is the inpaint feature.  I cannot find this feature in menus or tools in the ipad version.   Is the tool tucked in hidden areas behind other tools somewhere or is this something that does not exist in the ipad version?  If if does not exist, will it exist in the near future?

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  6. Adam,

    When will the Affinity app be updated so I can edit RAW photos taken on my new Canon 6D mark II?  BTW, very well-designed app.  Thanks.

     

    Larry

     

    1. Patrick Connor

      Patrick Connor

      Welcome to the Affinity forums. Please post questions on the forum, this is not the right place we do not communicate through the status update areas.

  7. Hello

    How do I get this MacBookPro to download anything?

    I have tried to upgrade Affinity to the latest  and get nowhere.

     

    I cannot download from sites I have used for years...Apple in particular.

     

    They should go back to burning it on disk. I can never just download any app with this thing called MacBooKPro Trouble with it from the beginning of purchase form Apple Store.

     

    My G5 works more reliably than this MacBookPro in terms of problems I had or have with it. But, I needed a more up to date unit to work with my new apps and photos.

     

    I am tired or using it as a glorified typewriter.

     

    It has been in house at the Apple Store (was in Peabody, MA), now much further away. Would like to insure and ship it to the store.(Replaced logic board .)

    1. Patrick Connor

      Patrick Connor

      Adam is not currently in the office. Please stick to your thread on this subject, where we have explained the situation and Serif cannot change this. 

       

  8. Is anybody having problem with symbols?  I created a symbol and deleted it in the symbol menu.  When I tried to create a new symbol, I was unable to create a symbol.  This is an error in the program for mac.

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  9. Hi there . Since High Sierra updated on my Imac many tools don't work now . Can't erase with brush and other things like this ... Any update soon for iMac users ? Thanks

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  10. Hi Adam , I have this thing i bought the affinity software for my old laptop and it use Microsoft  and now i bought Mac Pro and i cannot download it without paying

    $ 49,99 for the second time even though i have the key product .. Plz help me Thanks 

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  11. Hello Adam,

    I wanted to ask if if would be possible to add a preview like I have it in some other programs. This very usefull.

    Lightroom has it, ACDSee as well. When I open a folder and there are a lot of RAW, I can not choose because there is no preview. Do you think AP would include this very important feature? I think for a photographer with a lot of pictures it would be great. Otherwise we are forced to use another programm just for selecting and previewing pictures.

    Thanks a lot

    Hans

     

     

    Printscreen.jpg

    1. Leigh

      Leigh

      Please ask questions like this in the public Questions forum where any member of staff can answer it, not here in the users status area

  12. Hello Adam,

     

    I try to update my Affinity Designer but I don't have access to a link (mac)

    I bought Designer & Photo in 2015 when they were launch on the apple store but mine is still the old version.

     

    Do you have a special link ?

     

    Please see the pictures.
    it looks like I did not buy it but I did ... I don't understand...

    Thank you for your help

     

     

    Giome
     

    Screen Shot 2017-09-18 at 18.11.55.png

    Screen Shot 2017-09-18 at 18.11.35.png

    1. MEB

      MEB

      Hi Giome,
      Welcome to Affinity Forums :)
      When posting questions please use the main forums rather than a personal profile/status page. You will get answers much faster.

      Regarding your question, do the following: sign out from the Mac App Store then sign-in again again (with the Apple ID used to buy the programs). The OPEN button should then appears below both apps. To update to the latest version still in the Mac App Store app, go to the Updates tab (on top) and Affinity apps should appear there on the list below. Click the update button in front on them to update to the latest version.

  13. Hey Steven746, Sorry for the inconvenience regarding the pricing change. The best thing to do in this case is contact Apple, since you purchased from them directly - they should be able to help you out further. Let me know if there is anything else I can help with. Appreciate your time, Adam
  14. I too love this style. I think the eyes look good - It's as if his head is tilted with a slight look of confusion. Keep up the good work. Adam
  15. ms.fuentecilla, It took me just 23 seconds to download. Is it maybe a peak time for available bandwidth where you are? Thanks, Adam