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Frequently Asked Questions about V1 Software

A place to find answers to the most common questions about the Affinity Version 1 apps. You can find a full list of V1 FAQs here. These FAQ threads are Read Only

132 topics in this forum

  1. [FAQ] RAW files appear dark when using a Surface Pro (Windows)

    By Leigh,   
    • 0 replies
    • 2k views

  2. [FAQ] Workflow of RAW files in Affinity Photo

    By Leigh,   
    • 0 replies
    • 2.3k views

  3. [FAQ] I get the error "The data area passed to a system call is too small" when trying to Launch Affinity. Why? (Windows)

    By Leigh,   
    • 0 replies
    • 5k views

  4. [FAQ] Which features are supported with the Surface Dial? (Windows)

    By Leigh,   
    • 0 replies
    • 2.3k views

  5. [FAQ] Help within Affinity doesn't show any results when searched on macOS

    By Leigh,   
    • 0 replies
    • 1.6k views

  6. [FAQ] I get a Blue Screen of Death (BSOD) relating to cldflt.sys when trying to launch Affinity. Why?

    By Leigh,   
    • 0 replies
    • 3.3k views

  7. [FAQ] Display Colour Management in the Affinity apps

    By Leigh,   
    • 0 replies
    • 2k views

  8. [FAQ] Is it possible to import .INDD (Adobe InDesign) files into Affinity?

    By Leigh,   
    • 0 replies
    • 2.3k views

  9. [FAQ] How to save a copy of Application Logs from Event Viewer?

    By Leigh,   
    • 0 replies
    • 3.5k views

  10. [FAQ] Affinity Installer window not showing (Windows)

    By Leigh,   
    • 0 replies
    • 2.7k views

  11. [FAQ] How to switch seamlessly between Affinity on desktop and iPad

    By Leigh,   
    • 0 replies
    • 2k views

  12. [FAQ] I've opened an .EPS file into Affinity but it doesn't look correct, but it looks fine in Adobe Illustrator. Why?

    By Leigh,   
    • 0 replies
    • 2.5k views

  13. [FAQ] Is it possible to import .AI (Adobe Illustrator) files in Affinity?

    By Leigh,   
    • 0 replies
    • 2.8k views

  14. [FAQ] Do you have any downloadable Affinity keyboard shortcut cheat sheets?

    By Leigh,   
    • 0 replies
    • 1.4k views

  15. [FAQ] How to back up your Affinity documents if you use only an iPad

    By Leigh,   
    • 0 replies
    • 1.4k views

  16. [FAQ] Working with Affinity apps through Sidecar

    By Leigh,   
    • 0 replies
    • 1.6k views

  17. [FAQ: By Design] Refining a selection as New Layer with Mask adds distortion

    By Chris B,   
    • 0 replies
    • 1.3k views

  18. [FAQ] Can I trial V1 Affinity desktop apps before I buy?

    By Dan C,   
    • 0 replies
    • 2.2k views

  19. [FAQ] Will the Affinity Range run on Windows ARM?

    By Callum,   
    • 0 replies
    • 2.4k views

  20. [FAQ] Affinity would like to record this computer's screen (macOS)

    By Leigh,   
    • 0 replies
    • 2.8k views

  21. [FAQ] How do I reset the app back to its default settings?

    By Leigh,   
    • 0 replies
    • 2.9k views

  22. [FAQ] Changing your Affinity Store licence from macOS to Windows or vice-versa

    By Patrick Connor,   
    • 0 replies
    • 3.1k views

  23. [FAQ] Bought Affinity Software but cannot log into the Affinity Store

    By Patrick Connor,   
    • 0 replies
    • 1.3k views

  24. [FAQ] Switching software between Microsoft Store and Affinity Store

    By Patrick Connor,   
    • 0 replies
    • 2.8k views

  25. Switching software between Mac App Store and Affinity Store

    By Patrick Connor,   
    • 0 replies
    • 2k views
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