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Frequently Asked Questions about V1 Software

A place to find answers to the most common questions about the Affinity Version 1 apps. You can find a full list of V1 FAQs here. These FAQ threads are Read Only

132 topics in this forum

  1. [FAQ] macOS CODESIGNING crash when launching Affinity apps.

    By Dan C,
    • 0 replies
    • 2.4k views

  2. [FIXED] Scribble shows instead of keyboard when trying to use text tools.

    By Leigh,   
    • 0 replies
    • 4.3k views

  3. [FIXED] iPad apps crashing when accessing Preferences > Fonts on iPadOS 14.

    By Leigh,   
    • 0 replies
    • 3.7k views

  4. [FAQ] Will the Affinity iPad apps run on macOS with Apple Silicon?

    By Leigh,
    • 0 replies
    • 9k views

  5. [FAQ] Do Affinity apps support macOS Big Sur?

    By Leigh,
    • 0 replies
    • 5.6k views

  6. Do the Affinity apps run on Apple M based devices?

    By Leigh,
    • 0 replies
    • 9.2k views

  7. What Performance Settings should I use?

    By Lee D,   
    • 0 replies
    • 6.8k views

  8. [FAQ] Welcome screen is missing content and shows Affinity Logo

    By Leigh,   
    • 0 replies
    • 5.5k views

  9. [FAQ] The product key is valid, but there was an error writing the licence file

    By Leigh,   
    • 0 replies
    • 6.5k views

  10. [FAQ] Installer Errors, Setup Failed & Installer Windows UI Issues

    By Leigh,   
    • 5 replies
    • 91.5k views

  11. [FAQ] How do I remove my Licence details?

    By Leigh,   
    • 0 replies
    • 9.4k views

  12. [FAQ] How do I use the 90 day free trial?

    By Leigh,
    • 0 replies
    • 8.6k views

  13. [FAQ] Downloading the Latest and Previous versions of Affinity apps?

    By Leigh,   
    • 1 reply
    • 9.4k views

  14. [FAQ] Updates not showing on App Store, Mac App Store and Windows Store

    By Leigh,   
    • 1 reply
    • 4.9k views

  15. [FAQ] How to configure plugins in Affinity Photo

    By Leigh,   
    • 0 replies
    • 5.5k views

  16. I've been asked to provide a screen recording. How do I do this?

    By Lee D,   
    • 0 replies
    • 7.8k views

  17. PDFLib logging

    By Leigh,   
    • 1 reply
    • 8.1k views

  18. [FIXED] Pixel Persona Tool Crash, Undo Limit & File Recovery Interval

    By Leigh,   
    • 0 replies
    • 5.1k views

  19. [FAQ] How do I enable PSD smart object import support?

    By Leigh,   
    • 0 replies
    • 3.9k views

  20. [FAQ: Problem + Workaround] Crash when scrolling/panning around document

    By Jon P,   
    • 1 reply
    • 3.6k views

  21. [FAQ] Affinity Designer and Cricut cutting machines

    By Leigh,   
    • 0 replies
    • 10.5k views

  22. [FAQ] Why are strokes expanding after exporting to EPS?

    By Leigh,   
    • 0 replies
    • 3.4k views

  23. [FAQ: Problem + Workaround] Stroke width being printed incorrectly on rotated objects (Windows)

    By Gabe,   
    • 1 reply
    • 3.1k views

  24. [FAQ] What to do if Affinity is failing to start, crashes on startup or the UI is not displaying correctly (Windows).

    By Leigh,   
    • 1 reply
    • 8k views

  25. [FAQ] How can I force Affinity to use my dedicated GPU? (Windows)

    By Leigh,   
    • 0 replies
    • 7.3k views
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