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Lee D

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  1. @anto I've logged this with the developers. As you're already aware, we do have some outstanding issues relating to text and on screen rendering.
  2. @irandar The more information you can provide about the issue you're having the better. Are you getting any on screen messages during the process or something else? Can you confirm which version of Affinity Photo you're using and on which OS.
  3. @Alex_M If you can send me a copy of your file or a download link via DM I can take a look. If you could also confirm if you have Hardware Acceleration enabled or disabled within the apps Settings > Performance.
  4. @Delphine34140 Welcome to the forums. I believe the issue relates to the images mipmaps. As @Hangman suggests if you switch the docs colour format from CMYK to RGB and then back to CMYK this does seem to resolve so you can continue working. In terms of file sizes, I not aware of any limit. Obviously having a larger files may have an effect on loading/saving times. If you don't already I would create backups of your files as part of workflow, just in case. @Delphine34140 Bienvenue sur les forums. Je pense que le problème concerne les images mipmaps. Comme @Hangman le suggère, si vous changez le format de couleur des documents de CMJN à RVB, puis revenez à CMJN, cela semble être résolu afin que vous puissiez continuer à travailler. En termes de taille de fichier, je ne connais aucune limite. Évidemment, le fait d'avoir des fichiers plus volumineux peut avoir un effet sur les temps de chargement/sauvegarde. Si vous ne le faites pas déjà, je créerais des sauvegardes de vos fichiers dans le cadre du flux de travail, juste au cas où.
  5. @Kim S The above information from @bbrother is correct, when elements are moved or zoom levels changed the document is redrawn. If you open the apps Settings > Performance, you can try adjusting some of these if you notice any other redraw issues. If Hardware Acceleration is enabled, turn it off and restart the app, also try changing the Display/Renderer to one of the other available options. Setting it to WARP will give the least performance as this essentially bypasses the GPU.
  6. @Vosje Which OS are you running our apps on? Have you tried turning off Hardware Acceleration and also changing the Renderer to OpenGL (Basic)?
  7. @Teddy 18 Welcome to the forums. Si solo está buscando en la App Store nuestras aplicaciones V1, ya no están disponibles para la venta, solo nuestras aplicaciones V2 lo están. Sólo debería necesitar ver sus compras dentro de su ID de Apple y las aplicaciones deberían poder descargarse.
  8. @dpostolacheI've been testing with your larger file and so far haven't had any of the issues you describe. In terms of the embedded files, when collected they account for around 18MB. As the others resources are linked, the issues may relate to them. Are they stored on a local internal drive or external? In terms of file sizes, what kind of size are you expecting the working file (.afpub) to be? Without knowing the history of the file it will be difficult to confirm. If may also be worth opening the apps Settings > Performance and if Hardware Acceleration is enabled, turn if off and then restart the app and just see if they improves your usage or not.
  9. @Diogo Mota Some of the .dmp files have reference to DirectX and OpenCL. If you open the apps Settings > Performance, is Hardware Acceleration turned ON? If so, disable it (OFF) and restart the app and see if it improves. If the issues continue, check to see if there are any updates for your graphics card drivers available to download and install. You may also want to try refreshing DirectX on your system. Have you noticed if this is occuring when using a particular tool or workflow?
  10. @Maxdanger I've created a new report with the developers for this, as I can't find an exact one for the earlier versions to update.
  11. @Iztok We do have a similar issue logged with the developers regarding panels remembering their position, I'll update the report to include yours.
  12. @Grim.Reaper If you can upload the crash reports as @walt.farrell suggested we can take a look to see if they narrow down a possible cause. Is it possible to provide a copy of one of your documents this happens with so I can do some tests using it? If it's a private document, you can DM me instead and I'll take a look.
  13. HI @faulknermano We don't have any API's available, but they are something that is being developed. Our developers don't want to provide any file specification at this time, but this may change in the future. I can ask the developers if it's something they're interested in. I also recommend posting the suggestion in the Feedback and Suggestions section of the forum as well.
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