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[FAQ] Help within Affinity doesn't show any results when searched on macOS

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  • Staff

Sometimes Affinity will stop showing results when searching for a topic within Affinity's help on macOS. This issue is caused by Apple's Help Viewer cache not being correctly indexed. To clear the Help Viewer's cache, run the following command in Terminal:

killall helpd; rm -rf ~/Library/Caches/com.apple.help*; rm -rf ~/Library/Preferences/com.apple.help*

Once you have ran the above command, please reboot your machine. When you next open the help within Affinity please allow some time for the Help Indexer to reindex our help.

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