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Everything posted by Leigh
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Grid lines appear when increasing Radius
Leigh replied to Donovan's topic in Affinity on Desktop Questions (Mac and Windows)
You could perhaps create a new layer and then use the Gradient Tool. With the gradient layer selected you can then use the Opacity slider to change its opacity :) -
Grid lines appear when increasing Radius
Leigh replied to Donovan's topic in Affinity on Desktop Questions (Mac and Windows)
Hi Donovan, welcome to the forum If you disable the FX layer on the Background layer, do the "Tiles" disappear? If seen this issue before when a Gradient Overlay Layer Effect is applied - it's been logged with our devs. -
force wordbreak
Leigh replied to Gamtak's topic in Discussions and Suggestions for Affinity Publisher Beta on Desktop
Moved -
Don't Bother Trying to Get Support
Leigh replied to bill925's topic in Customer Service, Accounts and Purchasing
I can see from our ticketing system that our Customer Service team replied to your ticket 3 days ago. Feel free to respond to their latest reply to get your issue sorted :) -
Thanks for letting us know, BLine5. I will also pass this to our developers to be looked at further.
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I'm now getting the search results showing in macOS Mojave 10.14.2 but when clicking the topic's link, i'm taken back to the Affinity help home page. I'm also getting this in the beta verison too. I will log this with the developers. Thanks for letting us know.
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I've tried a few times and haven't been able to recreate it. Does it happen on a new document? Are you using your finger or the Apple Pencil? Is it possible to record this happening?
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AD: Recent colors don't show in swatches panel
Leigh replied to DragonWhimsy's topic in Bugs on Windows
You're correct. Seems to be fixed in the latest beta tho -
If you check the History Studio you can see the rectangle was rotated slightly. You can reset the rotation in the Transform Studio by selecting the rectangle clicking Rotation and then OK.
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If you're referring to the edge jumping when sliding between Vector and Pixels this also happens for me when using the same zoom level of just under 2,100,000%. If you turn on the grid and use a more reasonable zoom level, such as around 40,000%, you can see the object is aligned correctly to the pixel: Pixel Aligned.mp4
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This pixelation seems to be caused by the rectangle being slightly rotated. See the attached video ( Rotate.mov ). After correcting this rotation and then exporting it looks fine in macOS Preview: If I airdrop the same exported .png to an iPad and view in iOS Photos, I get the blurred edges as shown in the post from DM1. However, if you save the exported .png from iOS Photos to the Files app and reopen in Affinity Photo or Designer is appears exactly the same as it does in the macOS Preview app. If I export Artboard 1 from AFD for iPad and then Airdrop the exported .png to my Mac and preview it in macOS Preview, it looks fine. I've attached an updated version of your file ( artboard_1.afdesign ) which only contains Artboard 1 with the rotation reset for you to try. I've also attached my exported artboard_1.png too. Rotate.mov
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Unable to install "Affinity-Photo-1.6.5.135" on Windows 10
Leigh replied to keithwin's topic in Bugs on Windows
Thanks for trying and letting us know - I will speak with our devs to see if they have any ideas. While you're waiting, is it possible to download this app and attach the screenshot of what it shows here? Also, are you able to install 1.6.4 from here: https://store.serif.com/en-gb/update/windows/photo/1/ Update: Can you also try and install the latest 1.7.0 beta build to see if that works. If it doesn't, can you attach the log files to this thread. Thanks! -
Thanks for supplying your document. I've made an adjustment to the objects on Artboard 1. Can you export and see if you get the same issue? Metronome_updated.afdesign
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Sorry for not replying sooner. We've been looking into this. I'm also seeing this in iOS Photos but if I airdrop the same .png to my mac and check in Preview, i'm not getting the blurred edges. If I open the same exported .png back into AFD for iPad, I don't get the blurred edges. Are you seeing the blurred edges when viewing the png file back in AFD for iPad?
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Welcome to the forum veepy This is a known issue with our help and Mojave. We've tested the latest beta version of Mojave ( 10.14.2 ) and the help is working fine. Until Apple release Mojave 10.14.2 you can use the online help and its search feature. https://affinity.help/photo/English.lproj/index.html Hope that helps! Leigh
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Unable to install "Affinity-Photo-1.6.5.135" on Windows 10
Leigh replied to keithwin's topic in Bugs on Windows
We've had two users with this error before here. One of the users updated Windows and the issue went away. Maybe check to see if Windows Update is running. It it's not, click Check for updates. -
How can i buy photoshop one time purchase?
Leigh replied to oliviajayden's topic in Affinity on Desktop Questions (Mac and Windows)
Not sure about PS but i've heard people talking about an app called Affinity Photo - never heard of it before today but they have a 10 day trial and it has a one off payment -
Affinity multicore
Leigh replied to Tony77's topic in Affinity on Desktop Questions (Mac and Windows)
The following post from one of our developers should be helpful: https://forum.affinity.serif.com/index.php?/topic/58963-what-cpu-cores-should-i-use/&do=findComment&comment=303490 -
Is it possible to provide us with a video showing this happening? Do you have the latest Wacom drivers installed?
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Hi Debbru, I've replied to your email - please reply to that if possible instead of creating extra forum posts. When you have duplicate forum threads and emails it makes it harder for us to keep on top of your issues
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Hi Kanpro, I take it that you're having issues with the Windows version? If you could explain your issue, I'm sure we can help and get the app working for you. I look forward to your reply
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Affinity Photo: How to calibrate photo colours to a CMYK calibration card
Leigh replied to HolyQuercus's topic in Affinity on Desktop Questions (Mac and Windows)
Unfortunately, our apps do not currently have any features to work with calibration cards, sorry.- 3 replies
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- affinity photo
- colour calibration
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(and 1 more)
Tagged with:
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Make sure your Colour Panel is set to Percentage and not 8 bit:
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AlainP is correct. You will be fine
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Version numbering issue for macOS
Leigh replied to AmberV's topic in Affinity on Desktop Questions (Mac and Windows)
The Affinity Store version of the Affinity Photo is 1.6.11.135. You've downloaded the correct version but the version number shown on the webpage is wrong. I will get this corrected. Thanks for letting us know.