[FIXED] Affinity V1 apps crash on launch when using Intel/Rosetta on macOS Sonoma with Light UI Style

[Dan C]

Following the release of macOS Sonoma, our team have identified an issue whereby the Affinity V1 apps will crash on launch, if the UI style is set to Light UI for Intel / Rosetta based macs.

In order to resolve this crashing issue, you will need to reset the Affinity V1 app to default settings.

To do this, please open Applications > Utilities > Terminal. In the Terminal window that opens, type the following and hit Enter, depending on the Affinity app you are using:

Photo - defaults delete com.seriflabs.affinityphoto
Designer - defaults delete com.seriflabs.affinitydesigner
Publisher - defaults delete com.seriflabs.affinitypublisher

Some users may receive a 'Domain not found' error when using the above Terminal command. If this occurs, you will also need to manually delete a file through Finder.

Please open Finder and navigate to the following location:

~/Library/Preferences

Within this folder, please locate the below files and delete these, for each app that is crashing:

Photo - com.seriflabs.affinityphoto.plist
Designer - com.seriflabs.affinitydesigner.plist
Publisher - com.seriflabs.affinitypublisher.plist

This should reset the app to default settings, using the Dark UI style, and should stop the app from crashing when launched.

Our team are aware of this problem and are investigating further.

If you have any issues resetting the app, or if the crash continues to occur after following these steps, please create a New Thread and our team will be happy to assist!

[Affinity Info Bot]

A fix for this issue is planned for inclusion in the next customer release, 1.10.8 for Affinity Photo V1, Publisher V1 and Designer V1 on macOS, from the Affinity Store and Mac App Store.

This 1.10.8 fixed build is not yet available but we are trying to release this fix as soon as possible. When released this build will be announced in the announcements forum.

If you are already experiencing this problem in the Affinity store build, you will need to either follow the above steps to set the app to 'Dark UI' before being prompted to update, or manually download the installer from the Downloads section your account on the Affinity Store, as the crash comes before the software can display any available updates.

If you still experience this problem once you are using that build version (or later) please create a new thread, including @Serif Info Bot to notify us.

Now available to all V1 users