Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.

[KNOWN ISSUE] Blank screen when trying to register Affinity apps on old versions of macOS

Recommended Posts

  • Moderators

If you're on a older version of macOS such as High Sierra, Mojave or Catalina you may get a blank screen when trying to register. If you're using Safari as your default browser, you will likely be on the latest version for your particular version of macOS, which will be version 13.x.x.

The registration page is linked to Affinity Store accounts, which no longer supports Safari 13. We would suggest that you download another browser such as Chrome or Firefox and make this the default browser within macOS to get around this issue.

Link to comment
Share on other sites


  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.