Jump to content

Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

Read this before posting

We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

Our full community guidelines are here.

3,361 topics in this forum

  1. Affinity ID

    By Jim Vormelker,
    • 2 replies
    • 283 views

  2. Locked out of account

    By Ethanfozsk,
    • 3 replies
    • 434 views

  3. Free trial allowed uses

    By Ahmad-,
    • 1 reply
    • 270 views

  4. WANT TO CANCEL AFFINITY PHOTO

    By Leslie biju,
    • 2 replies
    • 341 views

  5. Canva Pro question

    By person,
    • 1 reply
    • 551 views

  6. Forum 'Unread Content' loads slowly

    By Brian_J,
    • 8 replies
    • 428 views

  7. Is a discount code available?

    By chris w uk,
    • 1 reply
    • 411 views

  8. Unable to Activate Affinity V2 Universal License purchased (split)

    By Bajari,
    • 3 replies
    • 362 views

  9. How to log in?

    By valercomp,
    • 1 reply
    • 186 views

  10. Impossible to login from Ipad apps

    By artume00,
    • 1 reply
    • 266 views

  11. Navigating applying a previous purchase of Affinity 2 to an updated Affinity 2

    By J.Q.P.,
    • 2 replies
    • 258 views

  12. How to get a brushpack in the Affinity store?

    By Xzenor,
    • 1 reply
    • 258 views

  13. Gifting the Suite?

    By Clarkman,
    • 2 replies
    • 331 views

  14. Can't licence my software

    By Boris,
    • 2 replies
    • 215 views

  15. How close my account remotely??

    By Paolavarua,
    • 2 replies
    • 463 views

  16. Licensing on Shared Computers

    By David-ICTTechMan,
    • 1 reply
    • 1.3k views

  17. Unable to login to my Affinity account.

    By Domi70,
    • 1 reply
    • 323 views

  18. Upgrade Path / Cost from "Affinity Designer V2" to "Affinity V2 Universal"

    By Tobiton,
    • 5 replies
    • 3.2k views

  19. Unable to purchase a license for Designer on my iPad

    By Caychaye,
    • 3 replies
    • 366 views

  20. Adding Team Members To Affinity Business When Logging In Through Canva

    By CHANLEY865,
    • 3 replies
    • 832 views

  21. Does anybody know why Serif are not engaging in phone calls for sales?

    By RobSerif,
    • 1 reply
    • 218 views

  22. Nonprofit Affinity login with Canva Credentials

    By Jim Mueller,
    • 1 reply
    • 361 views

  23. 30 day trial instead of six-month trial as advertised

    By Angelion,
    • 2 replies
    • 360 views

  24. Printed Manual

    By Johno2,
    • 3 replies
    • 362 views

  25. Login issue with Canva (split)

    By hellomeelllll,
    • 2 replies
    • 363 views
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.