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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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3,303 topics in this forum

  1. Payment error

    By ramy,
    • 9 replies
    • 641 views

  2. Payment method not accepted (split for visibility)

    By MemoriaeRaven,
    • 2 replies
    • 281 views

  3. Purchase error

    By dwraithe,
    • 1 reply
    • 219 views

  4. Affinity ID or password not recognised

    By Guygorrila,
    • 3 replies
    • 861 views

  5. Questions on Canva acquiring Affinity 1 2 3 4 8

    By kaffeeundsalz,
    • 177 replies
    • 24.7k views

  6. 6 Month Free Trial Stuck at license key window

    By Diplodicus,
    • 6 replies
    • 516 views

  7. Single V2 app to entire Universal License

    By kerning,
    • 3 replies
    • 600 views

  8. iOS Apps not working with new 180 Day Free Trial (have had iOS trial before)

    By craftycurate,   
    • 19 replies
    • 1.4k views

  9. Affinity Photo2 Video in Deutscher Sprache zum Lernen

    By Plastikgabel32,
    • 2 replies
    • 395 views

  10. Charged my master card, but there is no purchase history in my affinity account.

    By Abdullah Bin Zaman,   
    • 9 replies
    • 914 views

  11. buying the Affinity Publisher/Designer/Photo version 1

    By Daniellitto,
    • 6 replies
    • 420 views

  12. Upgrade to v 2 or 2.5 for all 3 products given that I paid for one of them at version 1, 3 years ago

    By anjanesh,
    • 6 replies
    • 470 views

  13. Unable to connect to my account

    By SLB,
    • 1 reply
    • 190 views

  14. Purchase for VAT payer (EU)

    By Tom____,
    • 1 reply
    • 266 views

  15. Have lost my original purchase info: Affinity Photo

    By blackxacto,
    • 5 replies
    • 971 views

  16. 50% off AP after trial.

    By Geminitiger,
    • 3 replies
    • 1.7k views

  17. No validation code coming to phone

    By J-Dog,
    • 5 replies
    • 687 views

  18. Try Affinity Free For 6 Months

    By Obscured,
    • 3 replies
    • 1.7k views

  19. NO DOWNLOAD AFTER CONFIRMED PURCHASE OF PHOTO

    By Arfer,
    • 5 replies
    • 279 views

  20. Affinity Photo 2 wants a purchase again

    By am2354,
    • 4 replies
    • 319 views

  21. Affinity affiliate scheme 1 2 3 4 5

    By robcubbon,   
    • 107 replies
    • 42.4k views

  22. Have Affinity Photo 1 for iPadOS. Considering V2 Collection upgrade, but it requires a paid account sign-in, which I don't have.

    By Eug,
    • 2 replies
    • 352 views

  23. Unable to Make Payment to Purchase Affinity V2 Universal license.

    By Mister GD,
    • 9 replies
    • 2k views

  24. affinity Photo Multipostes entreprise

    By Charles75018,
    • 1 reply
    • 198 views

  25. Postal Code not accepted

    By Joseph Kunz,
    • 2 replies
    • 751 views
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