Bajari Posted October 10, 2024 Posted October 10, 2024 Same here, I loaded the trial version and was offered a bundle (Designer 2, Photo 2, and Publisher 2 ) Universal License for $164.99. I accepted the offer and processed my card accordingly. Unfortunately, I only received the Photo 2 License and have no phone number to call to rectify this issue. I visited their Facebook Page to see if I could resolve the matter and the page says "Closed," please advise, thanks! Quote
Staff SFurniss Posted October 11, 2024 Staff Posted October 11, 2024 @Bajari Welcome to the forums. If you can email affinity@serif.com we can look into this for you. Quote
Bajari Posted October 11, 2024 Author Posted October 11, 2024 (edited) 10 hours ago, SFurniss said: @Bajari Welcome to the forums. If you can email affinity@serif.com we can look into this for you. Email sent to affinityorders@serif.com - Bajari Edited October 11, 2024 by Bajari Quote
emmrecs01 Posted October 12, 2024 Posted October 12, 2024 @Bajari Hopefully you will receive an answer to your email but the address you were given by @SFurniss was affinity@serif.com, NOT affinityorders@serif.com Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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