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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

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3,058 topics in this forum

  1. Payment problem

    By Valérie KASSEL,
    • 14 replies
    • 7.8k views

  2. Serif Page Plus FREE

    By scb888,
    • 7 replies
    • 7.6k views

  3. No extra discount for existing users (split) 1 2 3 4

    By monzo,
    • 78 replies
    • 7.2k views

  4. Affinity Store or Microsoft Store for Designer?

    By Gerard O,   
    • 11 replies
    • 6.9k views

  5. Get Affinity Designer without App Store?

    By VIPStephan,   
    • 20 replies
    • 6.8k views

  6. Affinity V2 – Universal Licence – differences between Stores? 1 2

    By rob66,
    • 32 replies
    • 6.7k views

  7. (Split) Discussion thread for "Affinity releases on each platform by store" 1 2

    By R C-R,
    • 31 replies
    • 6.6k views

  8. Already purchased for Windows - How to use on my Mac

    By ionCoder,
    • 23 replies
    • 6.4k views

  9. Licence key

    By Bomber,   
    • 18 replies
    • 6.3k views

  10. Package deal for all 3 programs

    By crac3r,
    • 11 replies
    • 6.3k views

  11. Affiliate Program?

    By AlejandroLemusRico,
    • 2 replies
    • 6.2k views

  12. Refusal of payment 1 2 3

    By GrahamMYC,
    • 72 replies
    • 5.9k views

  13. On how many computers can I install with the same product key?

    By Willem_76,
    • 8 replies
    • 5.8k views

  14. Upgrading from V1 to V2

    By Solanor,
    • 11 replies
    • 5.7k views

  15. 1.8 Setup Failed - Windows 10 - Photo & Publisher 1 2

    By MarkXKR,   
    • 37 replies
    • 5.7k views

  16. Affinity Black Friday 2021 with 30% Discount

    By PatrickDu,
    • 23 replies
    • 5.5k views

  17. Black Friday 2019

    By ceiem,
    • 16 replies
    • 5.5k views

  18. Payment method declined, but my card payment was deducted

    By jorge77401,
    • 18 replies
    • 5.4k views

  19. Product key for Affinity designer

    By AmyArtsllc,
    • 3 replies
    • 5.3k views

  20. Product Keys

    By Milla,
    • 6 replies
    • 4.9k views

  21. Affinity designer for Mac and iPad

    By Anthonyricco,   
    • 5 replies
    • 4.9k views

  22. Delete my account

    By Dextication,
    • 4 replies
    • 4.9k views

  23. Where is my App Store License Key

    By Gregor Arz,
    • 7 replies
    • 4.9k views

  24. Is there any way to buy Affinity Photo as a gift for a friend?

    By Venyer,
    • 5 replies
    • 4.8k views

  25. No product key for Appstore purchases?

    By MarkkuP,
    • 22 replies
    • 4.7k views
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