MarkXKR

@uneMule / @Gabe Just wanted to get back to you both. It appears that the issue is not with Affinity but with Windows 10. It was updated automatically after I logged out at the weekend and the install has caused these problems. Thanks both for your comments. Need to try and fix Win10 now and then see if that gets Affinity working again.

@Gabe thanks I'll take a look at the event viewer.

@Gabe Won't be able to look at event viewer as app doesn't start, crashes halfway through loading with splashs creen displayed.

Thx @Gabe/@uneMule I will look when back in the office. Appreciate you taking time to provide hints.

ThX @uneMule I did try that and selected all to clear and also tried running as Administrator in case it was a permissions requirement. Neither worked.

@uneMule That seemed like a good idea... however, removed all fonts except for Windows required fonts, restarted and... still Affinity not loading. Which makes me think that the 'things' it loads after fonts may be the issue. But of course I don;t know what they are as it stops loading after displaying the loading fonts screen...

@Alfred that's a good question... I may have, I know I had to install a font recently but can't remember what it was and just discovered that WIndows font folder doesn't display date installed for fonts. Will work down the fonts to see if I can locate a new font.

Thanks @uneMule but I don't get that far to review settings.

Windows 10 I just got the same not loading issue on Affintiy Photo/Designer/Publisher. All displaying the loading splash screen and loading fonts, then stop loading. None of the apps are showing in task manager. Tried to reinstall and selected repair - no change Tried uninstall and re-install to new folder - no change Tried reboot - no change Tried loading WIndows in Safe Mode - no change Running out of ides/options here. Does Affinity have a safe mode launcher? Any hidden files that control where files load from? Any help/thoughts?

👍👍

I didn't expect a specific date, but if it gets people talking and if that could have other implications then it may bobble to the surface Thx

Hi Chris Thanks, I'll try using a different path string to see if this makes a difference. Any idea on when this will be investigated for a fix? Thx

Hi This was a path name that I pasted originally with the confidential bits 'x'd' out: C:\Users\xxnamexxxx\xxcompanyInsightxxxxxxx\IGM - Documents\Jobs\xxxxxx\4690-01 website\logo\FAVICON\xxxxxx-LOGO_RGB-favicon.afphoto Do you need actual strings? Thx

Chris B Any news on this? Just experienced another crash - different file, different location, same issue. No crash reports produced Thx Mark

Glad I could help - and there was me thinking I'd caused the issue 😂