PatrickDu Posted November 16, 2021 Posted November 16, 2021 Hi, Three quick questions from a UK based customer. 1) When is the Affinity Black Friday 2021 event with 30% Discount happening? 2) Is it a specific date or period? 3) When purchasing where is the 30% discount applied? Many thanks for your help with these questions. Patrick William Overington 1 Quote
Staff SFurniss Posted November 16, 2021 Staff Posted November 16, 2021 @PatrickDu The offer will begin on Monday 22nd November. We haven't announced an end date just yet. The discount will be automatically applied to all orders before the order is placed. PatrickDu and William Overington 1 1 Quote
Alfred Posted November 16, 2021 Posted November 16, 2021 6 minutes ago, SFurniss said: The offer will begin on Monday 22nd November. Friday seems like a better day to begin a Black Friday event, but maybe that’s just me! William Overington, emmrecs01 and Mithferion 3 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
rahimin3d Posted November 16, 2021 Posted November 16, 2021 Can I buy today and get a discount? I need to continue compositing and Gimp isn't cutting it anymore. Quote
Staff Patrick Connor Posted November 16, 2021 Staff Posted November 16, 2021 @rahimin3d Welcome to the Serif Affinity forums The sale starts on Monday, and no there's no discount before then. This earliy announcement is to help people thinking of buying anything in the next few days to know to wait and avoid them saying that they would have waited if only they had known. It's to save our customers money and get fewer refund requests. Peer1976, Izzy Banks and William Overington 2 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Alfred Posted November 16, 2021 Posted November 16, 2021 17 hours ago, rahimin3d said: Can I buy today and get a discount? 16 hours ago, Patrick Connor said: The sale starts on Monday, and no there's no discount before then. If you haven’t used a trial version you could install and run that to tide you over until Monday. https://affin.co/designertrial https://affin.co/phototrial https://affin.co/publishertrial Izzy Banks 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
rahimin3d Posted November 17, 2021 Posted November 17, 2021 Thank you for the info guys. @Alfred, I've burnt through the trial after ending my CC subscription in October, I've been trying all the different options and finally got to the conclusion that affinity photo is not simply the best alternative but the best product out there for me. I'll wait it out, it's just a few days now. Alfred 1 Quote
numakira Posted November 22, 2021 Posted November 22, 2021 Hi, I just saw that the black friday event only lasts 1 hour is it true ? When the black friday event ends ? Thank you Quote
carl123 Posted November 22, 2021 Posted November 22, 2021 17 minutes ago, numakira said: just saw that the black friday event only lasts 1 hour is it true ? No 18 minutes ago, numakira said: When the black friday event ends ? No official end date has yet been stated Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
GarryP Posted November 22, 2021 Posted November 22, 2021 2 hours ago, numakira said: I just saw that the black friday event only lasts 1 hour is it true ? Where did you see this? I only ask as Serif may be interested in knowing if someone is making false claims about their software/company. (I think they would be especially interested if someone was trying to lure people into purchasing software by offering a very-time-limited offer for something that isn’t through official channels.) Jenna Appleseed 1 Quote
fpbastos Posted November 22, 2021 Posted November 22, 2021 (edited) Hello, I'm trying to buy, but the website is trying to charge the full value for Affinity Photo from PayPal and Credit Card. It didn't show the reduced price in the cart and on the payment approval. What is the correct way to purchase with the Black Friday price? Am I missing something? Thanks, Fernando Edited November 22, 2021 by fpbastos to add screenshots Quote
Staff Patrick Connor Posted November 22, 2021 Staff Posted November 22, 2021 @fpbastos Welcome to the Serif Affinity forums I think that you initially tried to buy at the exact time we were rolling out the discount in the store. I can see from your Affinity store account that you have subsequently bought at the advertised discounted price, so I hope you are no longer in need of help buying Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Staff Patrick Connor Posted November 22, 2021 Staff Posted November 22, 2021 @numakira Welcome to the Serif Affinity forums 4 hours ago, numakira said: I just saw that the black friday event only lasts 1 hour is it true ? I think you saw a countdown to the start of the sale, which started around 1.5 hours ago Jenna Appleseed 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Maria Marta Posted November 22, 2021 Posted November 22, 2021 hi, i'm trying to buy Affinity Publisher at a discount, but clicking the link ($ 37.99) sends me to a different page that has the regular price. I can't buy it with the discount. Can you help me please? I'm with the free trial account for up to 4 days (I'm in Spain) Quote
Aleksandra_91 Posted November 23, 2021 Posted November 23, 2021 Hi, I haven't started using Affinity yet. I've just downloaded free trial version. Will the discount still apply when my trial ends? (Which is I think 30 days, yes?) Or do I need to make sure that I purchase before the Black Friday deal ends? Thanks! Quote
Komatös Posted November 23, 2021 Posted November 23, 2021 3 minutes ago, Aleksandra_91 said: Hi, I haven't started using Affinity yet. I've just downloaded free trial version. Will the discount still apply when my trial ends? (Which is I think 30 days, yes?) Or do I need to make sure that I purchase before the Black Friday deal ends? Thanks! Hello and welcome to the forums. You have to purchase before the Black Friday ends. Jenna Appleseed 1 Quote MAC mini M4 | MacOS Sequoia 15.3.1 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3194) Affinity Suite V 2.5.7 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”
carl123 Posted November 23, 2021 Posted November 23, 2021 12 minutes ago, Aleksandra_91 said: Will the discount still apply when my trial ends? (Which is I think 30 days, yes?) The trial is 10 days, from the moment you first run the program Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
Alfred Posted November 23, 2021 Posted November 23, 2021 23 hours ago, Maria Marta said: hi, i'm trying to buy Affinity Publisher at a discount, but clicking the link ($ 37.99) sends me to a different page that has the regular price. I can't buy it with the discount. Can you help me please? Welcome to the Serif Affinity Forums, Maria. Please try again today. Patrick Connor 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Staff Patrick Connor Posted November 24, 2021 Staff Posted November 24, 2021 @Maria Marta Welcome to the Serif Affinity forums On 11/22/2021 at 12:29 PM, Maria Marta said: hi, i'm trying to buy Affinity Publisher at a discount, but clicking the link ($ 37.99) sends me to a different page that has the regular price. I can't buy it with the discount. Can you help me please? I'm with the free trial account for up to 4 days (I'm in Spain) Perhaps you are seeing the € price but that is still in line with the discount. What price are you seeing and in what currency? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Alfred Posted November 24, 2021 Posted November 24, 2021 On 11/22/2021 at 12:29 PM, Maria Marta said: clicking the link ($ 37.99) sends me to a different page that has the regular price. 53 minutes ago, Patrick Connor said: @Maria Marta Welcome to the Serif Affinity forums Perhaps you are seeing the € price but that is still in line with the discount. What price are you seeing and in what currency? The USD, GBP, and EUR prices are close enough to each other that with a 30% discount applied there isn’t likely to be any confusion because of a different currency being displayed. Tier 49: $48.99 / £47.99 / 53,99 € Tier 34: $33.99 / £32.99 / 37,99 € Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Richie_Rich Posted November 27, 2021 Posted November 27, 2021 I've just gone and purchased Designer but no discount was automatically applied so I've been billed the full amount. Seems you've got an issue with the discount function on your website, the number of queries on here alone seems to confirm this. I've contacted customer services for a refund so no big issue. Quote
Sid J Posted December 3, 2021 Posted December 3, 2021 Hmm, it looks like the same "discount not applied" may have happened to my order in CAD, I purchased the whole suite and some extras on Nov 26th. I have sent an email to support. Quote
Staff Patrick Connor Posted December 3, 2021 Staff Posted December 3, 2021 @Sid J Welcome to the Serif Affinity forums I am sure that email support will reply, but FYI the full price for the products you bought is Affinity Designer, Publisher and Photo are $74.99CAD (before discount) Abstract Paint Bundle is $33CAD (before discount) Chunky Markers Brush Pack is $24CAD (before discount) Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Sid J Posted December 3, 2021 Posted December 3, 2021 OK, then I did get my discount. But clearly the website is showing something other than Canadian dollars when I look at it right now (likely USD). I'm certainly in Canada and not accessing the site with any geo blocking software. Maybe the site needs a prominent pricing page? Great products BTW. Patrick Connor 1 Quote
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