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Squark reacted to a post in a topic: PDF Editor
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Angelia reacted to a post in a topic: Color Scheme Generator
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RenWaller reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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kenmcd reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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PDF Opening Problems - Clients can't open files
RenWaller replied to RenWaller's topic in V2 Bugs found on macOS
Thank you very much for your input @kenmcd! That's super encouraging. I still think there's an occasional issue on my end, but nothing that regular. Thank you! -
RenWaller reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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PDF Opening Problems - Clients can't open files
RenWaller replied to RenWaller's topic in V2 Bugs found on macOS
Thanks for all the insights! Attached are a few of the files, the initial Design Days one (where the text turned into squares but then I resaved it and sent it as a Google Drive link and it worked fine), and then a few others where she just got fed up, so I started putting JPGS instead of PDFs in her Drive. If the problem with the Design Days Booklet is font embedding, why can some people see it fine and others can't even if everyone doesn't have the font? I thought you were supposed to be able to read PDFs no matter what, just trying to edit them might turn into a problem. Thank you! INK Design Days Booklet.pdf 2558 AAR BVM Ads PROOF.pdf 2558 AAR Tent PROOF2.pdf -
PDF Opening Problems - Clients can't open files
RenWaller replied to RenWaller's topic in V2 Bugs found on macOS
I'm not sure if this is the same problem that happened previously, but it's an issue with PDFs either way. She said she tried opening w/ Adobe, Edge and Google and all three showed up like this: And today she said, "I’m not sure what’s going on with your files, but I can only open them on the web and any downloaded version says it is corrupt." Any ideas of what the problem could be? They all work fine on my end in any program I try to open them with. Thank you! -
RenWaller reacted to a post in a topic: PDF Editor
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Martin Ferenec reacted to a post in a topic: PDF Editor
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Old Bruce reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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walt.farrell reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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PDF Opening Problems - Clients can't open files
RenWaller replied to RenWaller's topic in V2 Bugs found on macOS
@kenmcd, wow, thanks for checking all that, that's really helpful! It's encouraging to know it's not actually a PDF issue. @Red Sands, @walt.farrell, @Old Bruce, thank you all for your insight! I've asked about what [one person] is trying with, but no answers yet. Thanks for the suggestions for helping with export! I use the PDF (for print) preset option, so it looks like those options are indeed checked, but the problem is probably still with the font I'm guessing. Thank you! -
RenWaller reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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RenWaller reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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RenWaller reacted to a post in a topic: PDF Opening Problems - Clients can't open files
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PDF Opening Problems - Clients can't open files
RenWaller replied to RenWaller's topic in V2 Bugs found on macOS
I'm not entirely sure, but as this is not an isolated incident, I haven't asked or found out yet. -
Hello, I've had a few problems sending files to people and they not being able to open them. I can open them fine in both Acrobat Reader and PDF Studio, but I've been having frequent (but irregular) issues. Attached is one of the "problem" files. Has anyone else encountered this? Is it a bug? I'm using Affinity Publisher 2 2.1.0 to export. Thank you! 2546 HSF Logo Proof7.pdf
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Help! I received this error: Save failed because the file was missing data required to build the document. Please contact the development team immediately. The document must now be closed.
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RenWaller reacted to a post in a topic: Studiolink masking issue
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thomaso reacted to a post in a topic: Studiolink masking issue
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I am in Photo from StudioLink, and as you can see the paintbrush is selected, the color white is selected, and the mask layer is selected, but both the black and the white colors mask out the image, and the white doesn't paint the image back. (Where his mouth should be is where I have the brush.) At first I thought it was user error, but then it started happening again and I thought, "maybe I haven't lost my mind." Is it just me or is this buggy?
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lacerto reacted to a post in a topic: Box in Exported File
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NotMyFault reacted to a post in a topic: Box in Exported File
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Hey @thomaso, The logo was linked/embedded, but then I just copied the vector paths straight from the logo file as a workaround. It didn't help. The "Shapes" group is just a bunch of polygons grouped together. So generally, the layers are just curves and shapes...which is one reason it doesn't make sense. Does that help? Some of the layers have blending modes, some of them don't, but the random boxes are indiscriminately "applied." Also, I noticed wherever I try and use the "shadow" ellipse elsewhere in the document, if it's not on a white background, there is a box. YPT Presentation Title Page.afpub
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@EmT, rasterizing nothing made it worse. @thomaso, rasterizing everything did help, but the layers themselves were 1) a simple vector (the logo) and 2) an ellipse with the gaussian blur effect. (But it also happens when I hide that shape and it's just the vector cubes.) Pretty standard, non-special layers.
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Hello, I am attempting to design a presentation, and I'm seeing boxes that are not supposed to be there. There's one around the logo and there's one around the shadow I created at the bottom. This happens when I export to PDF for print and for web, and even when I designed it in a new document. Any thoughts as to why? Solutions? Thank you!