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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

Our full community guidelines are here.

3,058 topics in this forum

  1. No extra in purchased Apple Store?

    By JorgeAH,
    • 2 replies
    • 394 views

  2. Switch from Mac AppStore to Win10

    By olm,
    • 1 reply
    • 354 views

  3. about the license: the updates?

    By VirginiaL,   
    • 4 replies
    • 2.1k views

  4. ”Safe” to buy from affinity store?

    By iswede,
    • 5 replies
    • 1.5k views

  5. Product licence keys

    By Janabanana,   
    • 1 reply
    • 520 views

  6. affinity photo manual

    By jdaniel715,
    • 4 replies
    • 403 views

  7. Buy from Affinity Store or Mac App Store

    By iswede,
    • 10 replies
    • 1.1k views

  8. comprar en tienda de windows

    By ceskus,
    • 2 replies
    • 339 views

  9. PURCHASE AFTER FREE TRIAL

    By dyghez,
    • 1 reply
    • 302 views

  10. Single license access to All

    By Ibrahimng,
    • 2 replies
    • 507 views

  11. Free Trial and 50% Discount

    By fayonnaise,
    • 1 reply
    • 421 views

  12. Multiple computers

    By Owen Addams,
    • 1 reply
    • 479 views

  13. How to purchase Affinity Photo for my friend in Russia

    By nucleonbge,
    • 12 replies
    • 3.9k views

  14. Affinity Forum

    By Cecil,   
    • 5 replies
    • 436 views

  15. I have purchased with completed payment - key?

    By nucleonbge,
    • 1 reply
    • 1k views

  16. App not Installing correctly

    By hstupno,
    • 3 replies
    • 356 views

  17. Is there any way to buy Affinity Photo as a gift for a friend?

    By Venyer,
    • 5 replies
    • 4.8k views

  18. Free resources via App Store purchase, how to create an acocunt, and student discounts.

    By Jacob Berg,
    • 7 replies
    • 1.2k views

  19. Product keys for first two products bought not in my account

    By weblackey,
    • 7 replies
    • 835 views

  20. Change PC from A_PC to B_PC

    By takhoso,
    • 6 replies
    • 798 views

  21. Panasonic GH5 and RW2 file format support

    By kacie_23,
    • 2 replies
    • 608 views

  22. Mr

    By David Harrison,
    • 3 replies
    • 304 views

  23. The line "Media Browser" under VIEW is missing

    By TBS,
    • 2 replies
    • 565 views

  24. Are there currency restriction on purchase?

    By modded,
    • 2 replies
    • 421 views

  25. Unable to login...

    By Vitaly Ne...,
    • 5 replies
    • 601 views
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