modded Posted March 24, 2020 Posted March 24, 2020 I'm trying to purchase Affinity Photo for Mac but all methods are failing. I tried using my Amex card directly and it said, payment method not supported. I tried using Paypal and the popup closes immediately upon opening. In the network inspector, I can see the message "CURRENCY_NOT_SUPPORTED" after the paypal window closes. My country is set to India and thus the payment currency is INR. Is INR not supported for purchasing directly from Serif? I don't want to purchase using USD/GBP if possible.
modded Posted March 24, 2020 Author Posted March 24, 2020 I'm sure that my paypal account does not have a problem because I recently made a purchase which went through successfully. I'm also sure that the Amex does not have a problem because I made another purchase 15 mins before attempting the purchase on Serif.
Adam Posted March 26, 2020 Posted March 26, 2020 Hello Modded, I've responded to you via email so we can discuss this issue in more depth. Apologies you're experiencing issues. Thanks for your time and patience, Best Regards, Adam 🙂
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