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Chris J

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  1.    Chris B reacted to a post in a topic: Alt Color Picking (When using brush tool)
  2. Chris J

    Alt Color Picking (When using brush tool)

    Chris J replied to Sullyman's topic in Bugs on Windows

    Hello everyone. Thank you for your continued help and feedback. We appreciate it. I’ve hopefully fixed this issue now and it will be available in the next release/beta. Please let us know if you still encounter problems.
  3. Chris J
    Please make sure you are on the latest drivers. This involves completely uninstalling your current drivers before downloading and installing the latest. Thanks Chris
  4.    Chris J reacted to a post in a topic: Simple grids cannot be defined anymore
  5.    Chris J reacted to a post in a topic: Shadows/ highlights filter brightens highlights, bug or intended?
  6.    Chris J reacted to a post in a topic: Grid and Axis manager
  7.    Chris J reacted to a post in a topic: Open PagePlus (*.ppp) files
  8.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  9. Chris J started following Affinity Photo crashes while opening an image or creating a new one, Alt Color Picking (When using brush tool), [AP] Hiding the brush outline, as an option at preferences. and and 6 others
  10. Chris J

    Alt Color Picking (When using brush tool)

    Chris J replied to Sullyman's topic in Bugs on Windows

    Hi @Sullyman What tablet/pc setup are you using? (Tablet make, model, driver version. PC spec: RAM, CPU, GPU Winver etc.) Cheers Chris
  11.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  12.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  13.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  14.    Mark Ingram reacted to a post in a topic: Sampling color with the Brush while using a Pen does not work.
  15. Chris J
    Hello Koda/Sullyman. You're correct. It seems that fix didn't work. The bug has been re-opened to be looked at asap.
  16.    Chris J reacted to a post in a topic: [1.6.5.123] New layer by "Add Layer" gets wrong placement
  17. Chris J
    This is by design and not specific to the latest update.
  18.    PaulAffinity reacted to a post in a topic: exception not managed
  19. Chris J

    exception not managed

    Chris J replied to bruno99's topic in Bugs on Windows

    Thank you for the dmp file. The crash is occurring in your nVidia drivers. Can you download the latest drivers from nVidia support, then completely uninstall your existing drivers before installing the new drivers and try again? Many thanks Chris
  20.    Chris J reacted to a post in a topic: exception not managed
  21. Chris J

    [AP] Lock Children bug

    Chris J replied to Alex_M's topic in Bugs on Windows

    Ah yes, I've reproduced it now. Thank you both.
  22. Chris J

    [AP] Lock Children bug

    Chris J replied to Alex_M's topic in Bugs on Windows

    The file (or part of it) would be excellent thanks.
  23. Chris J
    Hello, I'm unable to reproduce this behaviour. Can you outline the steps you are taking to add the layer? Many Thanks Chris
  24. Chris J

    [AP] Lock Children bug

    Chris J replied to Alex_M's topic in Bugs on Windows

    Hi! Thanks for reporting. However, i'm struggling to reproduce this. What children do you have under your masked pixel layer? Thanks Chris
  25. Chris J
    Hi there! I've reproduced this. We'll look into it. Thank you for reporting. Cheers Chris
  26. Chris J

    exception not managed

    Chris J replied to bruno99's topic in Bugs on Windows

    Hello! Are there any .dmp files in %APPDATA%\Roaming\Affinity\Photo\1.0\CrashReports? If so, can you attach the file here please. Many Thanks Chris
  27. Chris J

    Crash while loading Affinity Photo

    Chris J replied to DiogenesMuc's topic in Bugs on Windows

    @DiogenesMuc, @Irfan Djajasasmita Hi there. Could you both upload your latest crash dumps (.dmp files) here for me please. They are in %AppData%\Affinity\Photo\1.0\CrashReports Many Thanks Chris
  28.    PaulAffinity reacted to a post in a topic: Affinity Photo crashes while opening an image or creating a new one
  29. Chris J
    Hi! Whilst it's great news that you were able to work with the basic driver, there will be some performance degradation yes. Did you remove the existing drivers and reboot before installing the new ones from the nVidia site? (sometimes when simply updating them, windows will not do anything as it thinks they are up-to-date). Cheers Chris
  30. Chris J
    Good Morning, I'm very sorry to hear that you are having problems. Can you attach your log file here ("%APPDATA%\Affinity\Photo\1.0\Log.txt"). In the crash dump, DirectX is reporting that it is out of memory. Many Thanks Chris
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