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Chris J

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  1. Chris J

    Alt Color Picking (When using brush tool)

    Hello everyone. Thank you for your continued help and feedback. We appreciate it. I’ve hopefully fixed this issue now and it will be available in the next release/beta. Please let us know if you still encounter problems.
  2. Please make sure you are on the latest drivers. This involves completely uninstalling your current drivers before downloading and installing the latest. Thanks Chris
  3. Chris J

    Alt Color Picking (When using brush tool)

    Hi @Sullyman What tablet/pc setup are you using? (Tablet make, model, driver version. PC spec: RAM, CPU, GPU Winver etc.) Cheers Chris
  4. Hello Koda/Sullyman. You're correct. It seems that fix didn't work. The bug has been re-opened to be looked at asap.
  5. This is by design and not specific to the latest update.
  6. Chris J

    exception not managed

    Thank you for the dmp file. The crash is occurring in your nVidia drivers. Can you download the latest drivers from nVidia support, then completely uninstall your existing drivers before installing the new drivers and try again? Many thanks Chris
  7. Chris J

    [AP] Lock Children bug

    Ah yes, I've reproduced it now. Thank you both.
  8. Chris J

    [AP] Lock Children bug

    The file (or part of it) would be excellent thanks.
  9. Hello, I'm unable to reproduce this behaviour. Can you outline the steps you are taking to add the layer? Many Thanks Chris
  10. Chris J

    [AP] Lock Children bug

    Hi! Thanks for reporting. However, i'm struggling to reproduce this. What children do you have under your masked pixel layer? Thanks Chris
  11. Hi there! I've reproduced this. We'll look into it. Thank you for reporting. Cheers Chris
  12. Chris J

    exception not managed

    Hello! Are there any .dmp files in %APPDATA%\Roaming\Affinity\Photo\1.0\CrashReports? If so, can you attach the file here please. Many Thanks Chris
  13. Chris J

    Crash while loading Affinity Photo

    @DiogenesMuc, @Irfan Djajasasmita Hi there. Could you both upload your latest crash dumps (.dmp files) here for me please. They are in %AppData%\Affinity\Photo\1.0\CrashReports Many Thanks Chris
  14. Hi! Whilst it's great news that you were able to work with the basic driver, there will be some performance degradation yes. Did you remove the existing drivers and reboot before installing the new ones from the nVidia site? (sometimes when simply updating them, windows will not do anything as it thinks they are up-to-date). Cheers Chris
  15. Good Morning, I'm very sorry to hear that you are having problems. Can you attach your log file here ("%APPDATA%\Affinity\Photo\1.0\Log.txt"). In the crash dump, DirectX is reporting that it is out of memory. Many Thanks Chris
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