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Chris J

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About Chris J

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  1.    Chris J reacted to a post in a topic: Grid and Axis manager
  2.    Chris J reacted to a post in a topic: Open PagePlus (*.ppp) files
  3.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  4. Chris J started following Designer 1.6 | 'Expand stroke' tool overly aggressive with rounded corners, Alt Color Picking (When using brush tool), [AP] Hiding the brush outline, as an option at preferences. and and 7 others
  5. Chris J

    Alt Color Picking (When using brush tool)

    Chris J replied to Sullyman's topic in Bugs on Windows

    Hi @Sullyman What tablet/pc setup are you using? (Tablet make, model, driver version. PC spec: RAM, CPU, GPU Winver etc.) Cheers Chris
  6.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  7.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  8.    Chris J reacted to a post in a topic: Alt Color Picking (When using brush tool)
  9.    Mark Ingram reacted to a post in a topic: Sampling color with the Brush while using a Pen does not work.
  10. Chris J
    Hello Koda/Sullyman. You're correct. It seems that fix didn't work. The bug has been re-opened to be looked at asap.
  11.    Chris J reacted to a post in a topic: [1.6.5.123] New layer by "Add Layer" gets wrong placement
  12. Chris J
    This is by design and not specific to the latest update.
  13.    PaulAffinity reacted to a post in a topic: exception not managed
  14. Chris J

    exception not managed

    Chris J replied to bruno99's topic in Bugs on Windows

    Thank you for the dmp file. The crash is occurring in your nVidia drivers. Can you download the latest drivers from nVidia support, then completely uninstall your existing drivers before installing the new drivers and try again? Many thanks Chris
  15.    Chris J reacted to a post in a topic: exception not managed
  16. Chris J

    [AP] Lock Children bug

    Chris J replied to Alex_M's topic in Bugs on Windows

    Ah yes, I've reproduced it now. Thank you both.
  17. Chris J

    [AP] Lock Children bug

    Chris J replied to Alex_M's topic in Bugs on Windows

    The file (or part of it) would be excellent thanks.
  18. Chris J
    Hello, I'm unable to reproduce this behaviour. Can you outline the steps you are taking to add the layer? Many Thanks Chris
  19. Chris J

    [AP] Lock Children bug

    Chris J replied to Alex_M's topic in Bugs on Windows

    Hi! Thanks for reporting. However, i'm struggling to reproduce this. What children do you have under your masked pixel layer? Thanks Chris
  20. Chris J
    Hi there! I've reproduced this. We'll look into it. Thank you for reporting. Cheers Chris
  21. Chris J

    exception not managed

    Chris J replied to bruno99's topic in Bugs on Windows

    Hello! Are there any .dmp files in %APPDATA%\Roaming\Affinity\Photo\1.0\CrashReports? If so, can you attach the file here please. Many Thanks Chris
  22.    Chris J reacted to a post in a topic: 1.6 Photo and Designer update installations fail
  23.    Chris J reacted to a post in a topic: Affinity Designer crash while editing text
  24. Chris J

    Crash while loading Affinity Photo

    Chris J replied to DiogenesMuc's topic in Bugs on Windows

    @DiogenesMuc, @Irfan Djajasasmita Hi there. Could you both upload your latest crash dumps (.dmp files) here for me please. They are in %AppData%\Affinity\Photo\1.0\CrashReports Many Thanks Chris
  25.    PaulAffinity reacted to a post in a topic: Affinity Photo crashes while opening an image or creating a new one
  26. Chris J
    Hi! Whilst it's great news that you were able to work with the basic driver, there will be some performance degradation yes. Did you remove the existing drivers and reboot before installing the new ones from the nVidia site? (sometimes when simply updating them, windows will not do anything as it thinks they are up-to-date). Cheers Chris
  27. Chris J
    Good Morning, I'm very sorry to hear that you are having problems. Can you attach your log file here ("%APPDATA%\Affinity\Photo\1.0\Log.txt"). In the crash dump, DirectX is reporting that it is out of memory. Many Thanks Chris
  28.    PaulAffinity reacted to a post in a topic: Can't work with RX10 IV raw files (.ARW)
  29.    Mark Ingram reacted to a post in a topic: Sudden Affinity photo crash during working
  30. Chris J

    Can't work with RX10 IV raw files (.ARW)

    Chris J replied to philosurfer's topic in Bugs on Windows

    Hi. The latest Beta supports it. Chris
  31. Chris J

    Startup settings incorrect / not loading.

    Chris J replied to Ludgateman's topic in Bugs on Windows

    Hi! Would you attach them in a zip file please and I can take a look. Thanks Chris
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