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Chris J

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About Chris J

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  1. Chris J

    Alt Color Picking (When using brush tool)

    Hi @Sullyman What tablet/pc setup are you using? (Tablet make, model, driver version. PC spec: RAM, CPU, GPU Winver etc.) Cheers Chris
  2. Hello Koda/Sullyman. You're correct. It seems that fix didn't work. The bug has been re-opened to be looked at asap.
  3. This is by design and not specific to the latest update.
  4. Chris J

    exception not managed

    Thank you for the dmp file. The crash is occurring in your nVidia drivers. Can you download the latest drivers from nVidia support, then completely uninstall your existing drivers before installing the new drivers and try again? Many thanks Chris
  5. Chris J

    [AP] Lock Children bug

    Ah yes, I've reproduced it now. Thank you both.
  6. Chris J

    [AP] Lock Children bug

    The file (or part of it) would be excellent thanks.
  7. Hello, I'm unable to reproduce this behaviour. Can you outline the steps you are taking to add the layer? Many Thanks Chris
  8. Chris J

    [AP] Lock Children bug

    Hi! Thanks for reporting. However, i'm struggling to reproduce this. What children do you have under your masked pixel layer? Thanks Chris
  9. Hi there! I've reproduced this. We'll look into it. Thank you for reporting. Cheers Chris
  10. Chris J

    exception not managed

    Hello! Are there any .dmp files in %APPDATA%\Roaming\Affinity\Photo\1.0\CrashReports? If so, can you attach the file here please. Many Thanks Chris
  11. Chris J

    Crash while loading Affinity Photo

    @DiogenesMuc, @Irfan Djajasasmita Hi there. Could you both upload your latest crash dumps (.dmp files) here for me please. They are in %AppData%\Affinity\Photo\1.0\CrashReports Many Thanks Chris
  12. Hi! Whilst it's great news that you were able to work with the basic driver, there will be some performance degradation yes. Did you remove the existing drivers and reboot before installing the new ones from the nVidia site? (sometimes when simply updating them, windows will not do anything as it thinks they are up-to-date). Cheers Chris
  13. Good Morning, I'm very sorry to hear that you are having problems. Can you attach your log file here ("%APPDATA%\Affinity\Photo\1.0\Log.txt"). In the crash dump, DirectX is reporting that it is out of memory. Many Thanks Chris
  14. Chris J

    Can't work with RX10 IV raw files (.ARW)

    Hi. The latest Beta supports it. Chris
  15. Chris J

    Startup settings incorrect / not loading.

    Hi! Would you attach them in a zip file please and I can take a look. Thanks Chris
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