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MarvinR

BETA 1.7.2.414: Clone Brush Causes Shutdown

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In Beta 1.7.2.414, using the Clone Brush will cause AP to shutdown without giving an error.  This happens after you select the source area and just as you begin to paint the area to be cloned when you are using a Pixel layer and have Source set to current layer and below. 

If you use the Clone Brush directly on the image your bring in to AP with the source set to current layer this error will not occur.  However, if you create a blank pixel layer above the original image and the source is set to "current layer and below" or "layers beneath" AP will shutdown 100% of the time without giving an error on shutdown or restart.

I think this is a serious error because a lot of people use the blank pixel layer above original image method to have a non-destructive workflow.

I am using Windows 10 with latest updates.

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I am yet to experience this on Windows 7.


"I'm a lumberjack and I'm OK, I sleep all night, and I work all day..."

Amature camera user, Adobe avoider. Still missing: HLS improvements, Raw development with sidecars, Gradient list in gradient layer/tool. Do want: Liquefy as Layer.

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I see similar. It doesn't happen (for me) immediately upon painting but it will shutdown the app soon after.

I'm on Win 10 Build 18362.

 

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Confirmed here, crashes every time.


Affinity Photo 1.7.1.404 ; Win10 Home Version:1903, Build: 18362.207: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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No crash here (also in Win7), so looks like a Win10 issue?


Win7 Ultimate x64   |   i5-3570K @ 3.4GHz   |   16 GB RAM   |   120 GB SSD   |   nVidia GTX 660 Ti   |   Huion 1060 Plus

How I make GIFs >>> ScreenToGIF (Windows only, Open Source, Portable, ~600kB)

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crash here too, without bug report.

 

Cheers


Affinity Photo 1.7.1.404 :   Affinity Photo-Beta  1.7.2.424 :    Affinity Designer 1.7.1.404:  Affinity Designer-Beta 1.7.2.424:

Affinity Publisher-Beta 1.7.2.422:   Affinity Publisher 1.7.1.404:    Windows 10 Pro  (Version  1903 Build 18362.207)

 

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Finally got this to happen on win7, fun fact, it was a rather early/basic clone, no efx layers and stuff. Maybe that's the key here?


"I'm a lumberjack and I'm OK, I sleep all night, and I work all day..."

Amature camera user, Adobe avoider. Still missing: HLS improvements, Raw development with sidecars, Gradient list in gradient layer/tool. Do want: Liquefy as Layer.

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Are you sure rudyumans that you tried it a on new layer set as "Current layer and below"?

It does not crash when the clone tool is used on the same layer as the image.

I got my crash report using File explorer as the program crashes without any error message box. 


Window 10 - 16 Gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060

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I can confirm that too. I'm on Win 10 Home. What's also weird is when I set the clone tool to "layers beneath" it works fine with the first selected target. But if I Alt-Click for another target AP crashes. With "current layer & below" it crashes immediately.

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I guess I am one of the lucky ones.

Did you all clean your registry  and empty your *.tmp files?

What I did was, I actually deleted the Beta when they came out with 1.7.1.404 as the released version.  So this latest beta was a clean installation on my computer and  not an update of the previous version. Not sure if that makes a difference, but so far so god.

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No I didn't clean the registry nor deleted temp-files. It never caused any problems and I did who knows how many beta-updates in the last half year. In the actual release (1.7.1.404) the tool work as expected so it seems that is only in this beta-version. I#m confidend that the good people at Serif will fix this nearby.

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16 hours ago, AlainP said:

Are you sure rudyumans that you tried it a on new layer set as "Current layer and below"?

It does not crash when the clone tool is used on the same layer as the image.

I got my crash report using File explorer as the program crashes without any error message box. 

I have try that to with three layers, and no found any problems under Win10 

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I confirm the problem too. APh crashed after 2 seconds of cloning onset ('current layer and below' selected).


Windows 10 Pro 64-bit - Intel Core i7 5820K 3.30 GHz - NVIDIA GTX 1070 - Samsung SSD 850 Pro 1TB - RAM 64 Go

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As expected (since it is not in the list of fixes), still in the last .424 beta.

I can't test beta any further as long as this bug is not fixed. I'll wait then.


Windows 10 Pro 64-bit - Intel Core i7 5820K 3.30 GHz - NVIDIA GTX 1070 - Samsung SSD 850 Pro 1TB - RAM 64 Go

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Also the same bug wth beta .424 here too. And I have cleaned everything as mentionned above.

If I create two layers above the image and use the clone tool on the upper one set to current layer and below it does't crash. As soon as the middle empty layer is removed, subsequent use of the clone tool crashes Photo.


Window 10 - 16 Gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060

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Confirmed beta 1.7.1.424 on WIN 10 home(1903)


-------------------------------------------------------------------------------------------------------------------------------
Win10(1903)Home / Photo / Designer / Publisher & latest (beta) versions

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Still this bug, as described above. (cleaned as proposed)

The Bug is not reported as fixed.

Cheers


Affinity Photo 1.7.1.404 :   Affinity Photo-Beta  1.7.2.424 :    Affinity Designer 1.7.1.404:  Affinity Designer-Beta 1.7.2.424:

Affinity Publisher-Beta 1.7.2.422:   Affinity Publisher 1.7.1.404:    Windows 10 Pro  (Version  1903 Build 18362.207)

 

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On 6/29/2019 at 9:09 PM, MarvinR said:

In Beta 1.7.2.414, using the Clone Brush will cause AP to shutdown without giving an error. 

I cannot confirm or reproduce.

Both, stable version and beta .424, do not cause me any problems with the Clone Brush. This applies to my desktop as well as laptop. Both i5 on w10.

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It was not listed as being an item fixed in beta .424. However, I retested anyway and found that the situation remains as I originally reported on Windows 10. If you use the Clone Brush set to operate on the Current Level there is no error. But, when you use the Clone Brush on a blank pixel layer above the background layer with it set to operate on  Current Layer and Below or Layers Beneath AP will shutdown 100% of the time without giving an error on shutdown or restart.

In my testing on Windows 10 with latest updates, I find the situation with beta .424 unchanged from my original report. Since, there was nothing in the change list indicating work being done directly on the Clone Brush in beta .414 I would assume what has given birth to error that causes the crash is the side effect resulting from another fix and may be hard to track down because of that and because it appears to slip through error checking.  The developers will track it down.  As an end-user my job is to be patient.

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