AlainP

Hi @MEB, I just did the same thing once again, with another image, and this time I didn't get any error or popup. I have restarted my computer after the first error I had earlier. This has fixed the problem maybe.... I will try again later and see if it seems ok. Thanks.

Edited a simple photo on Mac, exported the JPG and shut down the app. Everything seemed to work fine, but after a minute or so, an error message popped up, saying that Photo did not closed properly and offered a restart option. I restarted the app and all I could see is that the file I was working on did not show up in the "recents" files list. Crash report attached. Affinity Photo 2 Affinity Store-2025-07-08-094458.ips

I created the files from scratch, one using RGB and the other using CMYK. Maybe converting from one to another changes something, could it be that history is saved with the file ?

Same here, 10K with 2.6.3 on Mac and also on iPad

Well I just can't get it to crash now. The three jpg files that I placed are not in a group. I created and put in a group 5 rectangles behind the jpg images, and then changed the color of the group.... it doesn't crash anymore. The only difference I can see is that when I forced quit AP when it crashed (in fact, it did not crash, it hang forever displaying the spinning beach ball) it was completely removed from memory. I can see it by the longer restart. I'll try again later. Thanks

Thanks @Hangman, I will have to recreate it from scratch as everything was lost, but it was not important work. It could be the AF-7094, but I'm on a Mac, this report is from a Windows user. Il will try do recreate it and let you know.

Simple white background with 3 jpg files placed on it. Added 5 square shapes, grouped them and when I clicked the color wheel to change the color I got the spinning beach ball. I waited a while and I had to force quit. Affinity Photo 2 Affinity Store_2025-05-30-093903_Mac-Mini-de-Alain.diag

Sequoia 15.5 and it works fine

As mentioned above, you can't upgrade ram or internal SSD in new Macs. I use a M2 Pro Mac mini with 16 GB ram and 512GB SSD. I have a 2 TB fast external drive and it's fast and way cheaper than the Apple SSD upgrade. All my work in Affinity apps is on the external drive and never had any problem. It's a different story working with files stored on iCloud and OneDrive. I have a backup of everything on iCloud. I also have a Macbook Air with the same specs and it works perfectly.

Here is what those 4 "Auto..." buttons did on your picture. Nothing else.

All of the above remind me of so many misguided and unfounded statements over the years. Man will never fly, a motor cars will never replace a horse, video discs then video tapes will kill cinema and movies. There is no reason anyone would want a computer in their home. The Internet is just a passing fad. People will never want to shop online, and so more. C'mon, we all survived and have better tools that make our jobs and life easier, amateurs and pros. And with all the money and ressources Canva have, they probably know what they are doing.

Well @Old Bruce you made my day. It works like it used to now, thanks.

I think that what he means is that by default, when using the pen tool, it's set with a white color fill by default, or the last fill color used. That bugs me too. The default in previous versions was "no fill" so you could trace around something without hiding it. Now you have to go select "no fill" in the color panell. Just one useless step.

Hard to believe that after so many years this bug has never been fixed. It works on Macbook but not on Mac Mini or Mac Studio as they need an external monitor. It's a shame, this should have been fixed way before adding AI selection or other gadgets. I come back on the forum after a new update to see if bugs like color picker and file locked have been fixed.... but no... not yet. That's why I went back to Photoshop, not perfect, but let me work without making me swear.

This forum is getting out of control. When you write that someone is weird you get one point penalty (two weeks ago) and remove your post. But anything else ... no problem. Here, having to remove this "Is it what we want" makes no sense at all. Serif has lost control over their software and also the forum. It's getting worst everyday, that's not very reassuring for the future. Serif you can give me all the penalty points you want, you just simply lost it. The majority of the posts are about new bugs in new versions and bug not fixed since years ago. It looks like Serif is now a 3 or 4 persons company now. I'm out.

This forum is becoming more and more like other social networks. People express their frustrations over trivial matters and can discuss them for weeks until it escalates into personal attacks. This phenomenon seems to be growing increasingly. I agree that the Affinity Suite is not perfect and never will be, just like any other software. But arguing endlessly will never change anything. Technology evolves so quickly that a computer bought at a high price three or four years ago becomes outdated or obsolete rapidly, and it will need to be replaced. And the next one might become obsolete even faster. That’s just how it is in the world of technology. I used to follow and participate in this forum daily, but for a long time now, I only come to check for updates or see if a bug has been fixed. All these people complaining just for the sake of complaining… no thanks. And I’m definitely not the only one. Well then, I’ll be back in a few weeks.

I had a similar problem yesterday but in Designer. Every time I tried to change the font of a text box. As soon as I tried to scroll down the fonts list I had the spinning beach ball. Sometimes it stop spinning and once it a while it just crashed Designer. I deactivated many built in fonts using the Font Book app, all asian like fonts and a few more that I had never heard of. After restarting, Designer was working fine, no more crash or spinning beach ball. I tried the last "non beta" version and it didn't have this problem at all. I remember that I have seen this problem a few versions ago, but can't remember which one.

I have thousands of JPG and RAW files on my desktop. I tried a few apps and now I use XnviewMP, it works very well. You can open files in whichever app you want. If you only work on photos from you iPhone or iPad, the Photo app does a good job. But for thousands of files from many cameras XnviewMP works very well.

I worked on PC since the IBM PC came out. I switched to Mac OS (and iPad) a few years ago. I will never go back. I still have one PC that is used for gaming only. Every time I turn it on I know why I went to Mac. I began with a Macbook to make sure it was able to do everything I needed, and and six months after I got a Mac mini and turned off the noisy PC. So much faster, quiet, and real "plug and play" without a dozen drivers to download and install, and updates every two days. I have M2 and M2 Pro Macs, these days with M4 and up.... and not to mention how it's nice to do something on my Macbook and then everything is available on my iPads, Desktop Mac and even my phone. The only thing... it's much more expensive.

This "File appears corrupted" problem has caused me so much problems in the last weeks. It happens even on files saved locally. I wasted so much time on this that I went back to my old Photoshop until this has been fixed for good. And then I will have many Photoshop files that will not be 100% compatible with Affinity. Will I come back to it.... don't know yet. Too bad because I like Affinity apps more than Adobe counterpart.

Yes I updated all three apps yesterday to 2.5.7. I should specify that it is version 15.2 beta on MacOS (not 18). I played with it a little more a few minutes ago and I noticed that it's probably the cursor that acts weird. I becomes a selection arrow, but over the fonts list it reverse back to an "edit cursor" (with the letter A), and depending where you put the cursor it toggles between the two, causing a beach ball spinning for a second once in a while. It does that only when you have some text selected. When the Move tool is in use it works as it should. It has the same behaviour in the latest beta version. Definitely a bug.

Works fine here Sequoia 18.2 Beta

Work fine here on MacOS, if I understood well...

I did search just to see that this problem has last for at least two years and still not fixed. And that search, with so many pages, makes me scared a little more! Why two out of twelve files, created the same day, don't open from a local drive. And in almost 2025, software that can't work correctly with files in the cloud does not make me trust it very much. This is the kind of problem that should have been fixed for good a while ago, before adding bells and whistles.

I had the same problem last week. This is a file that had been created about 6 months earlier with the retail version of Publisher. Publisher Ver 2.5.5 and beta 2.6 displayed the same error message. I had a backup on an external drive and this file opened fine. What I can't understand is that in this local folder I have 12 files, all created at the same time, and only two of them couldn't be opened. At least the backup worked fine.. The only clue I can think of is that those files had been created on a Windows PC (I think) and I was opening them on a Mac. But why only two out of twelve...