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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

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3,058 topics in this forum

  1. Need to download a copy of Affinity Designer

    By Johna888,   
    • 17 replies
    • 3.5k views

  2. Cancel software for refund?

    By abcd,
    • 17 replies
    • 2.6k views

  3. Paid for nothing?

    By Pandazmo,
    • 17 replies
    • 1.2k views

  4. App Store.app remove Affinity all apps iMac and iPad Pro.

    By Kent Davis,
    • 16 replies
    • 1.5k views

  5. iMac and iPad on Affinity $100.00 November 19, 2022

    By Kent Davis,
    • 16 replies
    • 531 views

  6. How do I get my Activation code

    By jdcrunchman,   
    • 16 replies
    • 2.9k views

  7. affinity converted ALL of my photoshop files to Affinity files and now others cannot open my files

    By sharonr,
    • 16 replies
    • 3.3k views

  8. Haven't received verification email

    By harrellav,
    • 16 replies
    • 1.8k views

  9. Forum: Why can't some forum-members be addressed with @?

    By Friksel,
    • 16 replies
    • 794 views

  10. Black Friday 2019

    By ceiem,
    • 16 replies
    • 5.5k views

  11. "Uplift Epic Skies content pack". Where do I find it?

    By Marksy,
    • 15 replies
    • 3.6k views

  12. My Affinity Photo Key

    By RRR88,
    • 15 replies
    • 2.5k views

  13. Want to sell Aff Photo, Designer (both 1.7) and workbooks (copyrights both 2018)

    By timlt,
    • 15 replies
    • 2.1k views

  14. I used a Affinity Photo key on one PC but i'd like to switch it to another computer.

    By Fhù,
    • 15 replies
    • 2.9k views

  15. covid-50% offer

    By VirginiaL,
    • 15 replies
    • 1.7k views

  16. Can I use it after June 20 ?

    By suisui,
    • 15 replies
    • 1.8k views

  17. When will the launch offer end? (split)

    By bentensama94,
    • 15 replies
    • 1.6k views

  18. Already purchased Affinity Photo, Designer & Publisher

    By mpowell,
    • 15 replies
    • 2k views

  19. camera support

    By roblee007,
    • 15 replies
    • 570 views

  20. Deleting my forum attachments (split)

    By dmtp14,
    • 15 replies
    • 521 views

  21. How Do I register my Affinity products?

    By Elwali,
    • 15 replies
    • 2.2k views

  22. Affinity Photo on iPad, partage familial (family sharing ?) issue

    By LLaurence,
    • 15 replies
    • 1.1k views

  23. New e-mail address after purchases of all 3 packs

    By Julian Beyer,
    • 14 replies
    • 1k views

  24. Unable to download Photo update in Apple Mac Store

    By dave at maidenflowerfarm,   
    • 14 replies
    • 1.1k views

  25. Purchased LUTs and Watercolor effects, auto installed, BUT they do not show up

    By jmcsys,
    • 14 replies
    • 1.5k views
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