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sharonr

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  1. Hello! THANK YOU! Your last set of instructions was the fix I needed. It changed most file but the few it did not change is small. I can handle doing those individually. THANK YOU! THANK YOU! THANK YOU! I'm doing my happy dance! 🙂
  2. Hello! The directions you provided offer a partial resolution. The file extensions now show up. Thank you. I do not get the option to "always use the PSD program." And, it does not change every file. I have to do each file that was changed by Affinity and I have thousands of files. Plus, there's no option to change the icon. The Affinity icon still shows on every file including my .ai and .eps files. How do I do a global change for all of the files on my computer? Where do I find the option to always use PSD? How do I change the icons back to PSD so that others can change it. My clients need to see the PSD logo. There must be a global fix for this. No one we've asked has said this happens globally when another application is added to a computer. Thank you.
  3. Hello! I have a subscription to PSD so it's the cloud version. Please see the attached screen prints. #5132 are files created in PSD before I purchased Affinity. After I purchased Affinity all of them were automatically changed...ALL of my psd files were changed. When I try to open the files attached screen print #5133 is what pops up. #5136 is what pops up when I try to open the files and when anyone else tries to open my files. Your directions do not work because PSD does not show up in the file list.
  4. Thanks for the prompt responses but that is not resolving the issue. Since it has changed ALL of my PSD files it also remove the PSD properties as an option for association. When I googled this problem others are complaining of the same issue. This has turned into a nightmare as I cannot send my logos and marketing materials to others to update. I have thousands of images that are impacted. Your logo is showing on all of the files that use to have the PSD logo. The Properties > open no longer shows PSD. There must be a fix. I am desperate for a solution.
  5. Well, that is strange because all of my PSD files which have never been opened in Affinity ALL now have the affinity icon. When I click to open the files it asks for my affinity key to open the files. I just purchased affinity last month. The issue started within a day of the purchase.
  6. Hello! I purchased your product but it has automatically gone through and converted all of my photoshop files to Affinity and now I cannot share the photoshop files with others. Plus, everytime I try to open a file I developed in Photoshop the file asks me for my Affinity key to open the file. This is a major issue that needs to be fixed right away. Please provide fix for this issue.
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