Marko Grafiko Posted June 25, 2022 Posted June 25, 2022 They say that in version 2.0, Serif will ask us for money again to update. I bought the 3 applications and that was not said. Jenna Appleseed 1 Quote
GarryP Posted June 25, 2022 Posted June 25, 2022 Welcome to the forums @Marko Grafiko See here (for example): https://affinity.serif.com/en-gb/photo/full-feature-list/ As you can see, it’s all explained and ‘above-board’. Jenna Appleseed 1 Quote
Marko Grafiko Posted June 25, 2022 Author Posted June 25, 2022 AND WHY DON'T YOU PUT THAT WHEN YOU BUY? MmmMaarten 1 Quote
Marko Grafiko Posted June 25, 2022 Author Posted June 25, 2022 THEY WANT TO MAKE MONEY TO EAT WITH THE BETA PaoloT 1 Quote
GarryP Posted June 25, 2022 Posted June 25, 2022 7 minutes ago, Marko Grafiko said: AND WHY DON'T YOU PUT THAT WHEN YOU BUY? The information is there in the feature list as I showed above. 6 minutes ago, Marko Grafiko said: THEY WANT TO MAKE MONEY TO EAT WITH THE BETA I don’t understand what you mean by that. The bottom line here is that Serif need to make money to continue trading and updating the software. Since they don’t use a subscription-based licencing model they need to get that money some other way. Asking users to pay for major upgrades is the way they have decided to do that. That’s just how it is. Quote
GarryP Posted June 25, 2022 Posted June 25, 2022 1 minute ago, Marko Grafiko said: sons of adobe I don’t understand what you mean by that. Would you be able to explain more-clearly what you think the problem is? MmmMaarten 1 Quote
Marko Grafiko Posted June 25, 2022 Author Posted June 25, 2022 when i buy It doesn't say anything about the 2.0 update, that's explained on another page, can you give me my money back!? Quote
GarryP Posted June 25, 2022 Posted June 25, 2022 If you purchased the licence for use of the software directly from Serif, they have 14-day refund period – you can email affinityreturns@serif.com to start that process. If you purchased from Apple or Microsoft then you would need to contact the company you purchased from to see if you can get a refund - Serif have no control over purchases from other companies. Quote
Komatös Posted June 25, 2022 Posted June 25, 2022 By the way, version 2.x is not an update. It's a major version. Updates are x.yy.zzz (e.g. 1.10.1342). And Upgrades are x.yy (e. g. 1.11.). PaoloT 1 Quote MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.3 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF No backup, no pity.
Marko Grafiko Posted June 25, 2022 Author Posted June 25, 2022 when i buy It doesn't say anything about the 2.0 update, that's explained on another page, can you give me my money back!? Quote
Marko Grafiko Posted June 25, 2022 Author Posted June 25, 2022 fraud, they do not say it when buying Quote
GarryP Posted June 25, 2022 Posted June 25, 2022 5 minutes ago, Marko Grafiko said: sons Adobe Again, I don’t understand what you mean by that. 4 minutes ago, Marko Grafiko said: Reddit post... And that’s even less understandable (to me at least). Quote
iconoclast Posted June 25, 2022 Posted June 25, 2022 Probably the intention of this thread is a fraud. In my experience, it is completely usual that manufacturers of software take money for major releases and only offer updates for free. The only exceptions from this rule are Open Source and Freeware releases. Also developers of software have to pay their bills. This will not work if they sell their products for only one Cyber Monday or Black Friday special price for the whole life. Of course I would like to get everything I want to have for free, but I also want to get great software. So, I'm afraid, I need to pay for it sometimes. MmmMaarten 1 Quote
Marko Grafiko Posted June 25, 2022 Author Posted June 25, 2022 https://oxygenbuilder.com/pricing/. I.E. one of the best website builders, and no scam Quote
iconoclast Posted June 25, 2022 Posted June 25, 2022 28 minutes ago, Marko Grafiko said: https://oxygenbuilder.com/pricing/. I.E. one of the best website builders, and no scam Any provider has its own solutions to finance themselves. Some may also use commercials. For example the font manager I'm working with (FontBase) offers the choice to pay 3 $ per month, 29 $ per year or 128 $ for the whole life for the so called "Awesome"-version (full version). But I'm not sure if this will also include upcoming major releases. If it would, there would not be very much motivation to make reasonable inventions for it, I think. As I said, some providers even offer their software for free, as freeware. If it works for them, it's okay for me. But I have never seen a really considerable Image Editing software, Vector Graphics or DTP-App as freeware. And there might be good reasons for it. In fact there is a lot of developement in those apps. And if you compare Affinity Apps to others, you will see that they are in fact much more inexpensive than its competitors. Quote
Staff Patrick Connor Posted June 25, 2022 Staff Posted June 25, 2022 @Marko Grafiko Welcome to the Serif Affinity forums We have a 14 day refund policy if you purchased from the Affinity Store, and any refund requests for purchases made directly through the Mac app store or the Windows store are dealt with by them. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
thomaso Posted June 25, 2022 Posted June 25, 2022 3 hours ago, Marko Grafiko said: They say that in version 2.0, Serif will ask us for money again to update. I bought the 3 applications and that was not said. Just in case: you will NOT be charged again for using your current, purchased app versions and may use them without any change even if version 2 will be released. An Update from v1 to v2 will be rather an Upgrade – and an offer, not a must. However, we don't know yet if v1.10.5 will get an v1.x.x update including bug fixes only. Unfortunately some bugs exist since years / early app versions, though they got logged and tagged and bumped by moderators in the forum several times. Patrick Connor 1 Quote • MacBookPro Retina 15" | macOS 10.14.6 | Eizo 27" | Affinity V1 • iPad 10.Gen. | iOS 18.5. | Affinity V2.6
Andy05 Posted June 25, 2022 Posted June 25, 2022 3 hours ago, Marko Grafiko said: when i buy It doesn't say anything about the 2.0 update, that's explained on another page, can you give me my money back!? I really don't get what you thought. Pay once and get all new apps forever? Where did you get that idea? "Hey! I bought a brand new Ford! Now, they are telling me, that there will be new models next year with some better features! Nobody told me that Ford would develop new cars and I'd have to pay for them again! Fraud!!!1!!" PaulEC, GarryP and Alfred 3 Quote »There are three responses to a piece of design: yes, no, and wow. Wow is the one to aim for.« Milton Glaser (1929 - 2020)
Frozen Death Knight Posted June 25, 2022 Posted June 25, 2022 4 hours ago, GarryP said: Again, I don’t understand what you mean by that. It is pretty obviously meant as an insult. What other phrase starts with "sons of"? The rest you should be able to figure out. Quote
GarryP Posted June 25, 2022 Posted June 25, 2022 8 minutes ago, Frozen Death Knight said: What other phrase starts with "sons of"? Sons of God? Sons of the West? Just two that spring to mind. I understood that it might have been expressed as some kind of insult but I was willing to give the OP the benefit of the doubt and, maybe, make some kind of retraction if they wanted to. Quote
Frozen Death Knight Posted June 25, 2022 Posted June 25, 2022 3 minutes ago, GarryP said: Sons of God? Sons of the West? Just two that spring to mind. I understood that it might have been expressed as some kind of insult but I was willing to give the OP the benefit of the doubt and, maybe, make some kind of retraction if they wanted to. Or the more common term (check the plural form): https://www.merriam-webster.com/dictionary/son of a bitch Quote
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