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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

Our full community guidelines are here.

3,058 topics in this forum

  1. Move license to new PC - transition usage

    By MarkXKR,
    • 2 replies
    • 629 views

  2. (Additional) personal license at work

    By m6g5r,
    • 2 replies
    • 1.1k views

  3. Can't find my license

    By amber monkey,
    • 2 replies
    • 981 views

  4. E-mail verification failed?

    By JeppeHM,
    • 4 replies
    • 1.2k views

  5. Black Friday 2019

    By ceiem,
    • 16 replies
    • 5.5k views

  6. I can't find my Affinity Account

    By KingCereal,
    • 1 reply
    • 705 views

  7. Purchasing on iOS works to with macOS?

    By mar846,   
    • 1 reply
    • 321 views

  8. Buying SW for all platforms at once?

    By ch.t,
    • 1 reply
    • 728 views

  9. Forum Logo

    By Aaron Martin,
    • 2 replies
    • 514 views

  10. Change to go on other computer ?

    By Pereaux,   
    • 1 reply
    • 621 views

  11. Switching from PC to Mac

    By RuneA,
    • 1 reply
    • 416 views

  12. Order History Empty

    By giles001,
    • 5 replies
    • 814 views

  13. Bundle License

    By djogon,
    • 1 reply
    • 544 views

  14. Move license to another Mac

    By Nrsantos,
    • 5 replies
    • 986 views

  15. Publisher from Mac App Store

    By Remy Konings,   
    • 2 replies
    • 549 views

  16. Should the forum website allow embedded instagram images?

    By GarryP,   
    • 2 replies
    • 476 views

  17. replacement for WebPlus X8

    By Guest,
    • 3 replies
    • 953 views

  18. Forum text editor moves text cursor by itself

    By GarryP,   
    • 2 replies
    • 841 views

  19. Why do I sometimes get “attacked” by the Forum website?

    By GarryP,   
    • 19 replies
    • 2.1k views

  20. I cannot reply to a post ?????

    By 3drenderingservices.co.uk,
    • 4 replies
    • 756 views

  21. Product key is lost and not shown in account

    By M de Vries,
    • 2 replies
    • 660 views

  22. Switching from MacOS to Windows

    By SalmonShaman,
    • 1 reply
    • 580 views

  23. redownloading

    By colinlister,   
    • 1 reply
    • 362 views

  24. Aff.Des. ser.no. recovery question...

    By GaryJ,
    • 1 reply
    • 446 views

  25. Switch registrations

    By jonz,
    • 1 reply
    • 523 views
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