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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
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3,065 topics in this forum

  1. No Confirmation of Dispatch 1 2

    By Onetonsoup22,
    • 31 replies
    • 4k views

  2. Cannot find my product key. 1 2

    By Yair,   
    • 30 replies
    • 18.7k views

  3. [Forum] This new „tooltip“ is driving me crazy! 1 2

    By mac_heibu,
    • 30 replies
    • 3.4k views

  4. Where do I enter the product key? 1 2

    By SuperUser,
    • 29 replies
    • 8.6k views

  5. No more uploads 1 2

    By Move Along People,
    • 28 replies
    • 3.9k views

  6. Corrupt file Emergency. 1 2

    By bionary,   
    • 28 replies
    • 591 views

  7. Forum update 1 2

    By Guest,
    • 26 replies
    • 3.9k views

  8. The money was withdrawn but the application did not reach me 1 2

    By cyrop,
    • 26 replies
    • 2.1k views

  9. Payment method not accepted 1 2

    By Warren M,
    • 25 replies
    • 3.5k views

  10. upgrade policy – from V.1 to V.2 1 2

    By Plus,   
    • 25 replies
    • 2.3k views

  11. Household same license 1 2

    By dronecrasher,
    • 25 replies
    • 2.7k views

  12. Unable to Activate Affinity V2 Universal License purchased through Mac App Store 1 2

    By bkcca,
    • 25 replies
    • 3.8k views

  13. Why I can not pay with my visa card??? Please Help!! 1 2

    By Aman Singh Chhonkar,   
    • 25 replies
    • 9.3k views

  14. 50% discount email not working! 1 2

    By Mr Lucky,
    • 25 replies
    • 4.6k views

  15. Affinity Mac owner, need software on Windows

    By Sean o,
    • 24 replies
    • 4.5k views

  16. How install textures and fonts

    By Mehrezero,
    • 24 replies
    • 2.8k views

  17. Discount for AP&AD owners when upgrading to V2

    By GoodLuck,   
    • 24 replies
    • 7.9k views

  18. About Payment

    By Rafli Ramli,
    • 23 replies
    • 507 views

  19. Affinity Black Friday 2021 with 30% Discount

    By PatrickDu,
    • 23 replies
    • 5.5k views

  20. Already purchased for Windows - How to use on my Mac

    By ionCoder,
    • 23 replies
    • 6.5k views

  21. Affinity Publisher in August?

    By UweJ,
    • 22 replies
    • 3.3k views

  22. No product key for Appstore purchases?

    By MarkkuP,
    • 22 replies
    • 4.7k views

  23. Problem with purchase

    By Aldhair,
    • 22 replies
    • 1.9k views

  24. When I go to Affinity Designer -> Help -> Account -> Already registered? Sign in now!, I get a message that something went wrong during registration or sign-in

    By Stellaris,   
    • 21 replies
    • 2.5k views

  25. Restoring sales to Russian customers

    By mcdebugger,
    • 21 replies
    • 2.8k views
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