All Media Lab Posted June 19, 2019 Posted June 19, 2019 Hi, First of all congrats with the new Affinity app Publisher!!! The Windows Publisher Bugs "place" (button is missing!) doesn't work. The Studio Link in Publisher is not recognizing my installed Designer and Photo and is asking to purchase them!? Regards, David Quote
Staff Jon P Posted June 19, 2019 Staff Posted June 19, 2019 Have you ran both Designer and Photo up? Quote Serif Europe Ltd. - www.serif.com
All Media Lab Posted June 19, 2019 Author Posted June 19, 2019 Yes I also opened all apps and did a restart (Windows 10 latest OS). Quote
Staff Mark Daniel Posted June 19, 2019 Staff Posted June 19, 2019 You need to have installed and run the 1.7.1 Windows versions of Photo and Designer. Have you updated to the latest versions? All Media Lab, Leigh and Jon P 2 1 Quote
fmz Posted June 19, 2019 Posted June 19, 2019 I have installed the latest versions of Photo and Designer, but Publisher is recognizing only Photo. I re-installed Designer and reboot Windows 10 several times but Designer is still not recognized. Any suggestion? Quote
Staff Patrick Connor Posted June 19, 2019 Staff Posted June 19, 2019 @fmz Welcome to the Serif Affinity forums Please can you go to "\%ProgramData%\Affinity\Common\1.0\appinfo\Release" and delete the Designer Release.appinfo. Once deleted, re-run both Designer and then try the StudioLink again. DoctorMicro, BGSvM and junOlive 3 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
VX27 Posted June 19, 2019 Posted June 19, 2019 I was having the same problem, but after updating both Photo and Designer (and restarting Publisher) all is working well. Quote
Staff Patrick Connor Posted June 19, 2019 Staff Posted June 19, 2019 @VX27 Welcome to the Serif Affinity forums Thanks for confirming. I hope that some others find these threads too as my fingers are getting tired Murfee and Alfred 2 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Golokios Posted June 20, 2019 Posted June 20, 2019 Still doesnt work for me. Even after updaten, Restarting all of the porgramms <edit> fixed as commented here </edit> Quote
Stefanoc Posted June 20, 2019 Posted June 20, 2019 Same problem here, tried all the above but without success. Quote
JeffJ Posted June 21, 2019 Posted June 21, 2019 On 6/19/2019 at 1:35 PM, Patrick Connor said: @fmz Welcome to the Serif Affinity forums Please can you go to "\%ProgramData%\Affinity\Common\1.0\appinfo\Release" and delete the Designer Release.appinfo. Once deleted, re-run both Designer and then try the StudioLink again. Thank you all for the feedback. Patrick, your workaround worked for me in Win 7. I had to follow a slightly different path to find the Photo Release.appinfo configuration file and delete it. In windows the path is: C:\Users\username\AppData\Roaming\Affinity\Common\appinfo\Release\Photo Release.appinfo I had to have admin authority to delete the file. This fixed the problem with Publisher-Photo interoperability. JJ BlendBloke 1 Quote
BlendBloke Posted June 26, 2019 Posted June 26, 2019 On 6/21/2019 at 9:25 PM, JeffJ said: Thank you all for the feedback. Patrick, your workaround worked for me in Win 7. I had to follow a slightly different path to find the Photo Release.appinfo configuration file and delete it. In windows the path is: C:\Users\username\AppData\Roaming\Affinity\Common\appinfo\Release\Photo Release.appinfo I had to have admin authority to delete the file. This fixed the problem with Publisher-Photo interoperability. JJ I agree. appinfo has to be deleted to solve it. I've test it on my machine and voilà Thanks for the hint! Quote
Kuso77 Posted January 2, 2021 Posted January 2, 2021 What if I: - Had Designer, Photo and Publisher all installed on a non-Windows drive (Drive D) -Reset Windows (keeping all personal data) No appinfo folder exists in ProgramData\Affinity\Common\1.0\ or \username\AppData\Roaming\Affinity\Common\ I could always just uninstall/reinstall them all, but... Quote
walt.farrell Posted January 2, 2021 Posted January 2, 2021 3 hours ago, Kuso77 said: What if I: - Had Designer, Photo and Publisher all installed on a non-Windows drive (Drive D) -Reset Windows (keeping all personal data) No appinfo folder exists in ProgramData\Affinity\Common\1.0\ or \username\AppData\Roaming\Affinity\Common\ I could always just uninstall/reinstall them all, but... If Windows does not recognize the apps as installed they are unlikely to run properly in any case. After a Windows reset you generally need to reinstall the programs that were lost. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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