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Bug Reporting

Reporting a bug - General guidance

So that we are able to investigate bugs thoroughly could you please follow this advice.

Firstly choose the correct Bugs forum, according to the the Operating System you are using. In that forum state the following

  1. What Application are you using? [Designer/Photo/Publisher]
  2. Are you using the latest release version?
    (here's how to check)
  3. Can you reproduce it?
    (if you cannot then we may struggle to also, making it even harder to fix)
  4. Does it happen for a new document? If not can you upload a document that shows the problem?
  5. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:
  •    What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)?
  •    Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?)
  •    What happened for you (and what you expected to happen)
  •    Provide a recipe for creating the problem (step-by-step what you did).
  •    Screenshots (very handy) or a screen capture/video.
  •    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers.
  •    Did this same thing used to work and if so have you changed anything recently? (software or hardware)


  1. V2 Bugs found on macOS

    If your Affinity bug affects released macOS 2.x builds, then please post in this forum.

  2. V2 Bugs found on Windows

    If your Affinity bug affects released Windows 2.x builds, then please post in this forum.

  3. V2 Bugs found on iPad

    If your Affinity bug affects released iPad 2.x builds, then please post in this forum.

  4. Reports of Bugs in Affinity Version 1 applications

    Community section where bugs in V1 are reported and workarounds discussed

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