Extending the V1 lifetime? Suggestion

[Artsketch]

Maybe it would be a good move to ensure the OS compatibility of V1 for another 2 years? 

No bug fixes, no updates, no new features, just a patch if the operating systems require it in the next 2 years. Maybe nothing needs to be done at all. The customer gains security, time to get used to V2 and Serif has enough time to take care of V2 optimization and get lost confidence back for free.

[loukash]

1 hour ago, Artsketch said:

No bug fixes, no updates, no new features, just a patch if the operating systems require it in the next 2 years.

I've heard from a "little birdie" that as far as the MacOS Ventura bugs with v1 is concerned, there's a certain possibility that it might happen. But no promise or even schedule was given, so no one should be holding their breath. In other words, the actual message for now is that Serif is apparently aware of such issues.

[debraspicher]

1 hour ago, Artsketch said:

Maybe it would be a good move to ensure the OS compatibility of V1 for another 2 years? 

No bug fixes, no updates, no new features, just a patch if the operating systems require it in the next 2 years. Maybe nothing needs to be done at all. The customer gains security, time to get used to V2 and Serif has enough time to take care of V2 optimization and get lost confidence back for free.

There would likely have to be bug fixes to reliably hold to this promise. Also, can you imagine the outcry if they actually took the time to add compatibility and didn't fix other bugs in the process...

[Poor Composition]

2 hours ago, Artsketch said:

Maybe it would be a good move to ensure the OS compatibility of V1 for another 2 years? 

No bug fixes, no updates, no new features, just a patch if the operating systems require it in the next 2 years. Maybe nothing needs to be done at all. The customer gains security, time to get used to V2 and Serif has enough time to take care of V2 optimization and get lost confidence back for free.

I'd be happy with a year of knowing it will work.

[Artsketch]

2 minutes ago, Poor Composition said:

I'd be happy with a year of knowing it will work.

Two years would be better to avoid class action lawsuits from users in the EU who bought V1 recently.

[Tia Lapis]

9 minutes ago, Artsketch said:

Two years would be better to avoid class action lawsuits from users in the EU who bought V1 recently.

On what basis?

[Artsketch]

1 minute ago, Tia Lapis said:

On what basis?

Let's say somebody bought V1 for iPadOS this month and Apple is releasing iPadOS 16.3 next month preventing V1 to run. I'm not a lawyer but EU consumer rights are very strict. 

[VectorVonDoom]

15 minutes ago, Artsketch said:

Two years would be better to avoid class action lawsuits from users in the EU who bought V1 recently.

In your dreams.

[myclay]

1 hour ago, Artsketch said:

Let's say somebody bought V1 for iPadOS this month and Apple is releasing iPadOS 16.3 next month preventing V1 to run. I'm not a lawyer but EU consumer rights are very strict. 

Interesting, do you perhaps have a news article for an example?

[Artsketch]

10 minutes ago, myclay said:

Interesting, do you perhaps have a news article for an example?

There is a new 2022 EU law for a 2 year warranty on digital goods and software, including software updates to keep them usable: https://blog.intigriti.com/2022/06/27/new-eu-law-changing-game-digital-goods-producers/

 

[myclay]

Thank you very much!
This went completely under the radar for me and is really important to my future plannings.😳

[loukash]

15 minutes ago, Artsketch said:

There is a new 2022 EU law for a 2 year warranty on digital goods and software, including software updates to keep them usable: https://blog.intigriti.com/2022/06/27/new-eu-law-changing-game-digital-goods-producers/

Interesting!

[Aongus Collins]

22 minutes ago, Artsketch said:

There is a new 2022 EU law for a 2 year warranty on digital goods and software, including software updates to keep them usable: https://blog.intigriti.com/2022/06/27/new-eu-law-changing-game-digital-goods-producers/

 

Very interesting! Thanks for sharing. I wonder what effect this will have on prices in the EU, where we already pay more than in the US.

[Mark Ingram]

5 hours ago, Artsketch said:

Maybe it would be a good move to ensure the OS compatibility of V1 for another 2 years? 

No bug fixes, no updates, no new features, just a patch if the operating systems require it in the next 2 years. Maybe nothing needs to be done at all. The customer gains security, time to get used to V2 and Serif has enough time to take care of V2 optimization and get lost confidence back for free.

We already have plans for v1 OS compatibility patches. I have no idea what time frames / duration are being considered, but we will try to ensure that v1 remains usable for some time. 

[Artsketch]

50 minutes ago, Mark Ingram said:

We already have plans for v1 OS compatibility patches.

Thank you very much! That is very important giving some time to switch completely to V2, that I already bought.