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Posted

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I was notified that Affinity is now version 2.5.6. But I searched all over the search engines, Google, Bing, DuckDuckGo, and even on the Affinity website's own forums! I used several search criteria on these search engines, such as "Affinity 2.5.6 news", "Affinity 2.5.6 changes", "Affinity 2.5.6 Changelog", "Affinity 2.5.6 fixes" ... There is simply no list of what's new and what has been fixed. Or, if there is, the link is inaccessible from the official website or forum, and inaccessible even to search engines. Not even Google could find anything at all. I am extremely upset about this!

Please have more respect and consideration for users. All decent software companies publish news and changes in each update, except Affinity. I am extremely upset with this disregard and disdain for users. Enough, right?

Is it very difficult for you to provide a link informing what's new and changed in each update? Is it very difficult to put a button on the notification screen for the user to access and see what's new and changed?

My suggestion is: If you want to remain strong in this highly competitive market, start today by having more consideration and respect for your users. Affinity doesn't exist without them!
 

(Vagner Souza, user since version 1.0, since 2016)

Posted

Em PORTUGUÊS DO BRASIL:

Affinity nunca publica news and changes em cada atualização! Nunca!

Eu fui notificado de que Affinity agora tem versão 2.5.6. Mas eu fui pesquisar em tudo o que é site de busca, Google, Bing, DuckDuckGo, e até mesmo nos fóruns do próprio site da Affinity! Eu usei vários critérios de busca nestes sites de busca, tais como "Affinity 2.5.6 news", "Affinity 2.5.6 changes", "Affinity 2.5.6 changelog", "Affinity 2.5.6 fixes" ... Simplesmente não existe nenhuma lista do que há de novidade e o que foi corrigido. Ou, se existe, o link é inacessível a partir do site oficial ou do forum, e inacessível até mesmo para os sites de busca. Nem o Google conseguiu encontrar absolutamente nada. Eu estou extremamente chateado com isso!

Por favor, tenham mais respeito e consideração pelos usuários. Todas as empresas de software decentes publicam as novidades e mudanças em cada atualização, menos Affinity. Eu estou extremamente aborrecido com essa desconsideração e desprezo pelos usuários. Chega, né?

É muito difícil para vocês disponibizarem um link informando o que tem de novidades e mudanças em cada atualização? Custa muito colocar um botão na tela de aviso para o usuário acessar e ver o que há de novidade e mudança?

A minha sugestão é: Se vocês querem continuar firme nesse mercado altamente concorrido, comecem a partir de hoje ter mais consideração e respeito pelos usuários. A Affinity não existe sem eles!

Posted

Dear Return, this information does not appear on search engines. It is not the user who has to search hard to find the information. It is Affinity that has the obligation to inform what is new and what has been corrected. a simple button or link on the warning screen would solve this problem. But I have no hope that the developers will even read this post.

Posted
3 hours ago, Art Smelter said:

Settle down vjsouza, it's only a very minor update, it's just a little bit of house keeping.

No matter how many changes there were in this or that update, I still insist that the user has the right to know. No one has the right to mess with the parachute backpack without the knowledge of the parachutist.

Posted

I have mine from Apple's App Store, and the update information is provided directly within the App Store interface when you go to update.

This only seems to be a limitation when you download the apps directly from Serif instead of going through the app stores.

Posted

He is absolutely right; it is common and fair practice to provide access to information about the consequences of an update via a single click. Before upgrading.

Moreover, it is kind of this type of hidden information that the EU’s cookie legislation requires to be just one click away in compliant cookie banners before users decide yes or no. This strongly implies that it is considered poor practice for customers to have to dig through layers of junk to find information about the consequences of accepting whatever. This is particularly important because users cannot simply ignore this intrusive prompt. It is nudging at its worst.

There is a clear need for a “What’s New” button. It will appear anyway with new releases after upgrading, so make it available right from the start instead.

  • 1 month later...
Posted
2 hours ago, aste said:

I would very much appreciate the release notes in a simple text file, or pdf.

Just bookmark the following page and then you can visit it when you want to see the list of what has changed in a new version. Serif always posts the list to this page when an update is released.

https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/

Posted
8 hours ago, MikeTO said:

Just bookmark the following page and then you can visit it when you want to see the list of what has changed in a new version. Serif always posts the list to this page when an update is released.

https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/

Following the above link takes you to a list of posts from which you need to select Latest Affinity V2 releases. Then you need to scroll to the bottom to get the latest post and follow the link to “Here is the change-log for the whole suite”. Again you need to scroll to the bottom to find the notes for the latest release. 
 

I agree with the OP a direct link from the upgrade notification is needed or at least a more obvious way of directly getting to them.

Posted

“Just” – it’s an ominous advisory word from server rooms in the ’90s.

It’s basic communication and usability practice to keep information upfront for customers. Hardly rocket science.

Speaking of which, who did Serif hire as a usability “expert” for Affinity after the job listing following the Canva acquisition? Was it simply an internal hire (which would add severe insult to severe injury), or did someone new from the broader world join the team?

Serif, did you foolishly fill the usability specialist role you advertised internally? If so, be transparent with your customers. Continuing without proper UX expertise both insults and affects your entire customer base.
Posted

They sometimes put red/orange banners at the top of the forum pages with info, that would be a good way to announce an update and give a direct link to the info about what it contains.

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted (edited)
6 hours ago, Meliora spero said:

Was it simply an internal hire (which would add severe insult to severe injury)

I strongly suspect that’s what happened, judging by some peculiar recent developments in the apps. 

Edited by lepr
Typo
Posted
2 hours ago, lepr said:

I strongly suspect that’s what happened, judging by some peculiar recent developments in the apps. 

I have also noticed peculiar tendencies in this release that go completely against what I would expect from improvements introduced by a newly hired usability specialist with education, experience, knowledge, and influence. However, it fit perfectly into the patterns we've experienced with hopeless Serif ideas. Suddenly, the thought struck me: what would the worst-case scenario look like? What is the most foolish outcome Serif could choose? I looked into some things and information, and nothing I found contradicted the possibility that it has happened.

In that case, it's so rustic and self-delusional that it's unbelievable, and it means game over. It also effectively puts an end to Canvas' dreams of breaking into enterprise customers. Such poor judgment should be impossible, but apparently, Serif is beyond reason. That level doesn’t even come up to my ankles; I’m staying unscathed and avoiding being taken for a complete fool as a customer. Today, I activated a full subscription to Adobe CC for my personal use of this type of software. I’m starting the new year without dilettantes in my supply chain.

Maybe that's what happened, maybe not, but I've now run out of tolerance, overall.

Serif, did you foolishly fill the usability specialist role you advertised internally? If so, be transparent with your customers. Continuing without proper UX expertise both insults and affects your entire customer base.
Posted
18 hours ago, MikeTO said:

Just bookmark the following page and then you can visit it when you want to see the list of what has changed in a new version. Serif always posts the list to this page when an update is released.

https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/

Thanks, Mike. Between yours and Catshill's post I was finally able to find the release notes. It's been a while since I've updated, but I could swear they were never this hard to find before.

Posted
22 hours ago, MikeTO said:

Just bookmark the following page and then you can visit it when you want to see the list of what has changed in a new version. Serif always posts the list to this page when an update is released.

https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/

MikeTO, I don't want to mark anything. It is the application's obligation to inform me of changes that have occurred, and also to give me the option of not bothering me with the same warning every time I use the program.

Posted
1 hour ago, vjsouza said:

MikeTO, I don't want to mark anything. It is the application's obligation to inform me of changes that have occurred, and also to give me the option of not bothering me with the same warning every time I use the program.

I understand and agree but I was providing a workaround for somebody who wanted the release notes.

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