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Posted
6 hours ago, FSB67 said:

How do you revert to an older version?

You can uninstall your current version, and install an older one from, e.g.,  https://store.serif.com/en-us/update/macos/photo/2

 (Change photo to designer or publisher as needed.)

Be aware, though, that you will lose access to any Affinity documents (.afpub, .afdesign, .afphoto) you created or saved in a 2.2 or later. And if you have multiple Affinity applications on the machine you should downgrade all of them.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

How will we know when this is resolved and in what version? This has created a nearly impossible situation because I had to revert (because this bug destroys my workflow) yet others that I need to share files with haven't reverted and since there's no compatibility mode (ability to save to a prior version or a lower feature version) have to revert to things like PSD's which are problematic as well. 

Having rolled back, and chosen to skip this version–more than once which keeps making me think that there is a version with a fix, how will we know when it is fixed?

Will I have to search the Release Notes (which I can't find a reliable repository for–they appeare scattered within FAQ's)? If so, what will the bug be called? The release notes are long and it is onerous to expect that so many would have to read each item?

Will you notify us when this is fixed (having now added to this thread)?

Is this a recognized bug? Can we see the progress on addressing it? Has it been fixed and added to the next release already? Is the fix in Beta that we can try?

It might seem inconsequential to many however, my whole day involves using the Eye Dropper (or Color Chooser) outside the App Window. Work arounds aren't feasible.

It is very frustrating to not have some official word that includes acknowledgement and a status of the fix! We suffer and it's like you don't hear us!

Posted

@Edie Etoile

Picking up a color outside of the Affinity programs with the eyedropper works extremely well in version 2.2.

explorer_Ym2o8EqMsD.thumb.gif.7bea87fb6f3f7361c4ad241905433f36.gif

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

No backup, no pity.

Posted (edited)
19 minutes ago, Komatös said:

@Edie Etoile

Picking up a color outside of the Affinity programs with the eyedropper works extremely well in version 2.2.

explorer_Ym2o8EqMsD.thumb.gif.7bea87fb6f3f7361c4ad241905433f36.gif

Thanks for sharing. You are one of the lucky ones! I'm not sure of what criteria causes it (I have M1 Mac Mini with two monitors) and the color selector goes to black anywhere outside the app and I believe this is consistent throughout the whole suite. 2.1.1 is the last version that it works on for many of us. There are many threads about this issue and many have posted screenshots and video and confirm it is an active bug even on 2.2.

Edited by Edie Etoile
Posted
1 hour ago, Edie Etoile said:

How will we know when this is resolved and in what version?

The Serif Info Bot will post here when the issue is fixed, and indicate where the fix exists.

Additionally, the Release Notes for a retail version with the fix should note that it's fixed, but they don't necessarily list all the fixes. Nonetheless, Watching this topic is a good idea: 

https://forum.affinity.serif.com/index.php?/topic/170203-latest-affinity-v2-releases-on-each-platform-by-store/

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

  • 1 month later...
Posted
On 9/26/2023 at 5:24 PM, FSB67 said:

There is a feature I use consistently. I would use the eyedropper to sample colors outside of the program's UI. On this new version or 2.2 update, the feature does not work on my Mac Studio with two screens. It works on my MacBook. Has anyone run into this problem?

I still have this issue on MacOS Sonoma with 2.3.0 - a bit annoying.

I simply no longer believe that there are any professional graphic designers here. Everything follows suit. Just everything.

 

  • 2 weeks later...
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Posted

I'm stuck on this older version and other bugs that you since fixed in later versions are popping up. Since this is a simple bug that Affinity introduced (clearly because it works on this old version) it should not be hard to fix. And, it can't be blamed on upstream parties like Apple. I can't open files created in later versions from colleagues. I guess you got a wad of cash from Canva and now we can all be damned. You are just moving forward after taking our money for v2 and what I have isn't too far from V1. I'm sick of these forums where we complain and Affinity (cash in hand?) ignores us and FAILS TO PROVIDE A REAL PUBLIC BUG TRACKING SYSTEM WHERE DEVELOPERS WEIGH IN. (Uppercase for emphasis not rudeness).

  • 2 weeks later...
Posted
On 6/8/2024 at 11:53 PM, Dampsquid said:

How is this not fixed yet?

(Mac Studio, Sonoma 14.5, AD 2.5.2)

This is working without issue here... Do you have the relevant apps selected under Privacy & Security > Screen & System Audio Recording?

ScreenRecording.png.94a08e4135453337d50780fb2c406d59.png

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted
15 hours ago, Hangman said:

This is working without issue here... Do you have the relevant apps selected under Privacy & Security > Screen & System Audio Recording?

ScreenRecording.png.94a08e4135453337d50780fb2c406d59.png

It's not working here, and I have the same system. It works on my MacBook but not my studio. I posted about this issue a few versions back, and there's still no answer.

Posted
29 minutes ago, FSB67 said:

Ok, I seem to have found the answer. Use the Apple color picker ...

Screenshot 2024-06-10 at 9.08.35 PM.png

That's not a solution but a workaround and it only adds slight inconvenience. YES! I can live with that (as I don't think that they'll ever fix it), and now all of my mounting problems from being stuck on 2.1.1 are resolved! THANKS SO MUCH! We'll see after a day or two of trying this.

Posted
On 4/4/2024 at 6:52 PM, Bit Disappointed said:

Yes, it's quite annoying that it doesn't work anymore and hasn't for a long time.

use the color picker

Screenshot 2024-06-10 at 9.08.35 PM.png

Posted

Unfortunately, I spoke too soon. The Apple Color Picker isn't a work around for me. Too much of a disconnect between the Apple Color Picker and Affinity Pickers. No way to get the color from Apple to Affinity. Now I have to downgrade again. :( Back to disliking Affinity. So frustrated. Garbage!

Posted
2 hours ago, Edie Etoile said:

No way to get the color from Apple to Affinity

In my case, it seems to work correctly doing this:

  1. Draw a shape (say a rectangle) in Affinity
  2. Menu Window > Apple color selector
  3. Click on Apple's eyedropper
  4. Drag outside Affinity window (reduced)
  5. Click to select the color; the rectangle drawn in Affinity is colored.

Affinity Suite 2.5 – Monterey 12.7.5 – MacBookPro 14" 2021 M1 Pro 16Go/1To

I apologise for any approximations in my English. It is not my mother tongue.

Posted

For the record, I am having the same problem.  The color picker works correctly when I use my large monitor as an extended display for my M1 MacBook Air, but if I try to use the monitor as my main display, the color picker is stuck on white.  Please fix this bug Affinity!

  • 1 month later...
Posted

Next month will be the 1 year anniversary that this issue was reported.... 😪

 

For some reason in some system/configurations we lost the ability to use the color picker outside the Affinity Window... In my old Intel iMac   MacOS Monterrey it doesn't work

In another MacBook Pro G3 with the latest Mac OS it works as expected...

 

P.D. Thanks to FSB67 for the Apple color picker workaround. It's not as integrated as before but it works... 

------------------------

Fernando Velarde

www.velarde.com

Instagram.com/soyfervelarde

  • 2 months later...
Posted

Hi, I have the same problem as the rest.

Captura de pantalla 2024-10-27 a las 18.53.53.png

Captura de pantalla 2024-10-27 a las 18.39.02.png

Captura de pantalla 2024-10-27 a las 13.54.28.png

Captura de pantalla 2024-10-27 a las 13.39.44.png

Affinity Photo 2.6.3, iMac 21.5 Mac OS Catalina 10.15.7 16GB RAM, 2.7 Ghz Quad-Core Intel Core i5, Intel Iris Pro 1536 MB

  • 3 weeks later...

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