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Nela reacted to a post in a topic: Feature request for Publisher 2: Balance Ragged Lines support
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QR Code Tool
Bit Disappointed replied to Ash's topic in [ARCHIVE] 2.5, 2.4, 2.3, 2.2 & 2.1 Features and Improvements
And how right I was - again - lots of critical bugs were released to the customers in version 2.5.0. -
I am not a dude, @ronnyb and the rest of you and I merely thought that you would appreciate an even more intricate variant of your own language—not dull and colorless like on X, Instagram, or elsewhere. Where I come from, it's called a challenge, provocation, and beyond feedback, it's a kind of stimulus-response test. But the content was quite simple and serious; it was just the form that confused you. The absurd and puzzling part is that you value and understand your own logic here, especially with PLUS ONE numbers as high as +1 or even +400,000, despite the fact that writing numbers from 1 to even several millions have given you nothing. Hundreds or maybe thousands of posts in this forum have also not yielded anything special. But the cited post says it all, simply everything. Let me outline the problem with Serif and Affinity: It's been the same company since 1987. 37 years in the same groove. They fundamentally make the same products they have always made. It's the same issue with bugs that were never resolved in Affinity as in Plus. 37 years in the same groove. It's the same issue with features that are thrown in, but never matured, 37 years in the same groove. It's the same corporate culture. It's the same types of deliveries. Everything is the same, Serif just started with a new product line, the style, the errors, and the problems carried over into Affinity, and after a hyped start where everyone clung to hope, we all see that it resulted in more of the same. And STILL, you believe it will be different? What can you possibly base your hope on? Miracles? That you should write +500,000 instead? That you haven't asked humbly enough? That you didn't write enough posts? What's interesting is that so many here stay with the faulty software, writing thousands of posts. They are practically here night and day. They doubt my professional background despite the obvious lack of their own professional background or any professional weight. But instead, they prioritize writing in a forum and point me out as a potential junior? I just have to conclude that I tread reality daily where the form, content, and format are quite different. In addition to missing the mark, statements like that doesn't change my life. You aren't changing Affinity's form or features either, other than having a marginal influence, and now Serif has indeed been bought by a huge company that isn't specialized in graphic excellence, and you are now even more ineffective in affecting the course of events. But you do the same. Serif does the same. The future really isn't created here, nor does change thrive. It's just a trip around in a circle year after year. And so I asked: Instead of all this mess, how MUCH of your money would you bet with a bookmaker that it will be very different in the future? Shift focus away from me. How many thousand dollars/euros would you gamble on significant change? Think about it. No sullen answers to me; think about how much of your savings you would gamble on it. The amount will tell you whether you should start making other plans. You're shooting yourselves in one foot here. When you sling mud at me, you shoot yourselves in the other foot. Two perforated feet significantly increase the odds that you can't keep up with us out here, and that you don't look up and around. It's an absolute pleasure for me to return to reality and leave this behind. It is beyond any doubt that there are virtually no professionals here. Nor is it any coincidence that of all the companies on earth, Serif was bought by Canva, for crying out loud.
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Bit Disappointed reacted to a post in a topic: Bugs across Affinity Suite
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The truly compelling and stark question is: How much of your hard-earned savings would you wager with a bookmaker on the prospect of improvement or change under Canva? When all the free talk in this forum is to be transformed into action with potential and genuine repercussions? Your assertions should result in loss or gain, with nothing in between? The numerous submissive pleas contained within, delicately and nervously wrapped in declarations of affection, have thus far not made a difference. You have now reached a point where you stand in an even more uncertain situation under Canva - like beggars with even more at stake. I can assure you that all your talk has been read and understood by Serif over the years; it's just that it hasn't been acted upon in the way you've dreamed of for the past 10 years. How long will you emphasize a word before you doubt the effect of yet another emphasis? I'm here working to finish projects in Designer, leveraging the strengths of the program (which derive from its initial releases, not much has changed), but I'm currently not starting any new ones. NOW, I damn well need to see results before renewing a license. Results in algorithms, usability, professionalism, and understanding of workflows.
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A simple request and the usual, peculiar chaos. Such has been the forum's tradition throughout history. So it has been with Serif and its products, historically. A minuscule group of individuals' input to a microscopic number of employees within the company. An apparently completely random selection of features and bugs addressed in the short and long term. The only constant is the constant counter-pressure from a few enigmatic but steadfast users within. If ever I have experienced a disheartening, demotivating, and hope-draining place to provide input, it is here. As long as I remain a user of the Designer, I am stubborn, yet I have already begun to gradually adopt other products. And what a pleasure it is, where products and professionals converge in a delicate light. Yes, I understand your need, @Intuos5 It is entirely rational and normal. One can hope that Canvas does not sit with its back to the world, and that they desire for ALL products in their portfolio to align with rational standards and logic from the rest of the globe.
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Bit Disappointed reacted to a post in a topic: Show others | Hide others toggle
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Bit Disappointed reacted to a post in a topic: Why is Photo Producing 'photomech' EXIF Data on Files?
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Bit Disappointed reacted to a post in a topic: Add ability to precisely vary width of a stroke at any given point
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Bit Disappointed reacted to a post in a topic: Section Manager Functionality
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If Serif is really struggling with a lack of resources, and we're waiting for the Canva acquisition to bring more resources, why not implement old critical requests that are obvious shortcomings in Affinity, and which customers have been suffering from for nearly 10 years? Believe me, it's really something you notice as a clear and critical deficiency when you come across Affinity after using other programs.
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Hi Serif, I no longer monitor or participate in the beta forum as remarkably few of the purported three million Affinity customers contribute, and the input from the small number of frequent contributors is inevitably unrepresentative. In essence, there is a significant survivor bias at play. I strongly recommend that you implement a well-thought-out and professionally presented campaign for the beta forum outside of the forum itself, via email, X, Instagram, and Facebook. I recall that you received over 89,000+ reactions on Facebook to the Canva news, suggesting there are many and valuable customers that could be 'recruited' externally, thus enriching the beta process and the forum with fresh, more representative input. I am aware that there may be immediate concerns about the forum becoming overwhelmed, but there must be a strategy to manage this. Anything is preferable to survivor bias and a small circle of participants whose input everyone must contend with, especially if there truly are three million customers... and more joining. Now that you are part of the Canva club, establishing more formal networks of customers might also be a good idea, where randomness is minimized and broader input is involved. Especially from commercial customers. I recommend that you consider this.
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Corrupt file Emergency.
Bit Disappointed replied to bionary's topic in Customer Service, Accounts and Purchasing
I have NEVER heard of a program that so diligently and frequently destroys its own files as Affinity. Even when you have a good backup regime established, you apparently need to back up non-stop. Every five minutes? What level of paranoia ensures safety? There is something fundamentally wrong with Affinity, and no amount of reports from customers whose data is destroyed seems to be enough to make any significant changes.- 28 replies
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Bit Disappointed reacted to a post in a topic: Corrupt file Emergency.
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Bit Disappointed reacted to a post in a topic: Designer: Fix "Pages" selection in Print dialog
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QR Code Tool
Bit Disappointed replied to Ash's topic in [ARCHIVE] 2.5, 2.4, 2.3, 2.2 & 2.1 Features and Improvements
I am a fully grown man; my subconscious skips over the aforementioned persons' 'responses'. Cheers! -
QR Code Tool
Bit Disappointed replied to Ash's topic in [ARCHIVE] 2.5, 2.4, 2.3, 2.2 & 2.1 Features and Improvements
I have provided plenty of feedback on features in this forum; the root cause of far too many of the issues is, unfortunately, the process behind it, and therefore it's beyond pointless for customers to provide input at a hopelessly late stage. Just like Boeing's customers. It's completely valid criticism. Using the term 'troll' in the context of my posts is also groundbreaking unserious, but classic internet. -
QR Code Tool
Bit Disappointed replied to Ash's topic in [ARCHIVE] 2.5, 2.4, 2.3, 2.2 & 2.1 Features and Improvements
Can even the loyal fanbase not just here admit that this beta was released too early with severely unfinished or unimplemented features, and that a normal reaction from normal and rational thinking customers is questions, doubts, and frustration? The wine analogy is completely inappropriately placed. In the context of software, a beta version is a pre-release of a software product that is nearly complete but may still contain bugs. It is not appropriate for a beta version to have half-finished features. Beta versions are released to test and gather feedback from users to identify and fix issues before the final release. I'm beginning to doubt that I will use Serif's QR generator - but that depends on whether there will be an adequate implementation. The totally alpha proof of concept-like implementation leaves everything to the imagination, and it's not a cunning strategy towards customers who are not development sprint testers, but who may have the opportunity to quality assure and provide input in the absolute final stages. Input in earlier stages should occur in the absolute earliest phases, and it is the task of usability experts with involved customers. What we are witnessing here, on the other hand, happens haphazardly in the last weeks, and guarantees half-baked products and maximizes the risk of poor and fundamental architecture. -
If you all are really unlucky, then I am right that this curve profile is algorithmic heritage from Serif DrawPlus, i.e., Serif's ancient programs from before Affinity. They looked exactly like this in the interface and worked in exactly the same way. If Serif now tries to build a pen width tool on poor algorithms that precede Affinity, and if Serif neither can nor will deliver better algorithms in 2024, but tries to milk the old ones for the last drop, then the problem we see is incredibly large and fundamental. The moment of reckoning has come for old decisions and business choices.
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I'm seeing some pretty bad algorithms at play—if Serif is lucky, it's just bugs, but I don't think so. As I said, I don't want to test this for Serif, but curiosity did drive me to check it out on a rainy Saturday. For example, I notice a terrible lack of beautiful curves and almost sharp node-like edges, which when expanded through the stroke algorithm turn into miserable curves that curve in various ways. Horrible. All the beauty from the bezier universe, gone. One does not work with bezier curves to destroy and spoil their aesthetics. The entire curve becomes overall artificial and inorganic, significantly worse than competing line width tools, not least because of the microscopic interface. However, a note for Serif, when they need to—and they must—refactor the chaos we see today, if I choose 'Fit to curve delete node' on selected nodes on the terrible result after expand stroke, then the curves are somewhat repaired towards what I would expect directly from the tool. So, upgrade the algorithms and make their output consistent, and compare both output and interface with the competitors', please. Or as a first move along with Canva, recruit or book a true bezier specialist. There is no shame in acknowledging one's limitations. Only in not acknowledging them.
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It could be pretty cool to be able to modify decorations away from the boring standards, so professional design can significantly stand out from what we might call the gray Canva mass of generic template designs, which millions of people without graphic expertise use indiscriminately (assembly line design look). However, I imagine that this is a significant task implementation-wise, and it will probably require more features and an expansion of architecture and styling logic. Now we'll see which target audience Affinity ends up getting and focuses on in its new 'family'.