randomtako Posted September 23, 2022 Posted September 23, 2022 Affinity Designer Crashes when i try to type something in the Font selection menu Windows 10 Version : Designer 1.10.5.1342 - Hardware Acceleration disabled - Windows 10 Home 21H1 Please Help, thank you 26779ccc-a796-4047-98f1-f3a2150df667.dmp thedzko, cadaver_x and jop 3 Quote
carl123 Posted September 23, 2022 Posted September 23, 2022 Related: NathanC 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
Staff NathanC Posted September 23, 2022 Staff Posted September 23, 2022 Hi @randomtako welcome to the forums, The error in your crash report matches that of the crash report in the thread Carl has linked above, If you're enrolled in the insider program I would suggest leaving and then installing the latest updates. https://insider.windows.com/en-us/leave-program Quote
randomtako Posted September 23, 2022 Author Posted September 23, 2022 1 hour ago, NathanC said: Hi @randomtako welcome to the forums, The error in your crash report matches that of the crash report in the thread Carl has linked above, If you're enrolled in the insider program I would suggest leaving and then installing the latest updates. https://insider.windows.com/en-us/leave-program Thank you for responding. Oddly enough, as you can see in the image below, I didn't sign up for the Windows Insider program. Is there any other way to solve this problem? Quote
Staff NathanC Posted September 23, 2022 Staff Posted September 23, 2022 25 minutes ago, randomtako said: Thank you for responding. Oddly enough, as you can see in the image below, I didn't sign up for the Windows Insider program. Is there any other way to solve this problem? Thanks for confirming, it appears on the update and security settings window the Insider program isn't listed as an option, which is likely ruling this out. as well as trying the above suggestion from N.P.M, you could try the below to disable the font preview cache. Restart your PC Launch Command Prompt On the basis you have installed Publisher in it's default location on the C drive type/copy cd "C:\Program Files\Affinity\Publisher\" and Enter Type/Copy Publisher --disable-font-preview-cache and Enter Publisher will now launch, you can then go back and try searching for a font again. Quote
randomtako Posted September 23, 2022 Author Posted September 23, 2022 (edited) 53 minutes ago, N.P.M. said: Perhaps something like this; Don't type in anything in the text dropdown>just select the topmost font and use the arrowkeys to scroll down the list slowly. Take note of the font that it shows when it crashes. This font is probably corrupted. Uninstall this font to see of this helps. 38 minutes ago, NathanC said: Thanks for confirming, it appears on the update and security settings window the Insider program isn't listed as an option, which is likely ruling this out. as well as trying the above suggestion from N.P.M, you could try the below to disable the font preview cache. Restart your PC Launch Command Prompt On the basis you have installed Publisher in it's default location on the C drive type/copy cd "C:\Program Files\Affinity\Publisher\" and Enter Type/Copy Publisher --disable-font-preview-cache and Enter Publisher will now launch, you can then go back and try searching for a font again. Thank you for your answer. The font preview works fine in my case. The app crashes when I type something in the font section menu. See the attached video. Designer_vid.mp4 Edited September 23, 2022 by randomtako cadaver_x 1 Quote
Mtrx Posted September 26, 2022 Posted September 26, 2022 The Command promt solution doesn't working. A tried some other programs, but only the 3 Affinity programs crashed. Any character i type (and only one character), so i dont think it is trying to jump a corrupted font and then crash. I thinking to reset the basic windows fonts, but i simply cant find a solution to this yet. I find this method (see picture), but it is simply not working. The button do nothing at all. randomtako 1 Quote
randomtako Posted September 26, 2022 Author Posted September 26, 2022 (edited) More people are experiencing the same issue. Uninstalling the font does not work. Yesterday I uninstalled most of my fonts, and yet I am still experiencing the same issue. ================ UPDATE Idk why, but this solution is working. In my case, I modified the name of the designer program to "Designer --disable-font-preview-cache" and now it is no more crashing. Edited September 26, 2022 by randomtako Affitoom and jop 1 1 Quote
Mtrx Posted September 26, 2022 Posted September 26, 2022 2 minutes ago, randomtako said: More people are experiencing the same issue. Uninstalling the font does not work. Yesterday I uninstalled most of my fonts, and yet I am still experiencing the same issue. I see... Perhaps this error only affects affinity programs. I tried to reproduce the error with other programs and was unsuccessful (InkScape, LightBurn, Word, Excel...) Quote
Staff NathanC Posted September 26, 2022 Staff Posted September 26, 2022 I can confirm i've been able to replicate this after installing the latest updates on W10 and 11. Please see the below FAQ thread on how to resolve this: barrycosta 1 Quote
HelloHelloHello Posted September 29, 2022 Posted September 29, 2022 Checking in here with the same problem. Crashes in both Affinity and Designer. Been trying different letters "A", "B", "C"... and they all seem to crash except the letter "Y" for some reason? Sounds to me like this is a MAJOR BUG in the most recent update of both programs. Quote
Komatös Posted September 29, 2022 Posted September 29, 2022 @HelloHelloHello Reading your posting, it's sounds to me, you haven't reading the forum rules and or the FAQs. And, of curse not the posting above yours. Quote MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.3 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF No backup, no pity.
carl123 Posted September 29, 2022 Posted September 29, 2022 32 minutes ago, HelloHelloHello said: Sounds to me like this is a MAJOR BUG in the most recent update of both programs. @HelloHelloHello There are no recent updates of "both" programs The problem has been caused by a recent update to Windows 10/11 "Disabling" this update will rectify the problem, whilst investigations continue. Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
jop Posted September 29, 2022 Posted September 29, 2022 Well I had this same problem since the Windows 11:KB5017264 update for both publisher and designer. Affinity have to find a way to fix it somehow, because the other programs that I have on the same desktop doesn't have this bug. (ms words, ppt, illustrator, photoshop, blender and clip studio paint) Quote
entropy Posted September 30, 2022 Posted September 30, 2022 22 hours ago, jop said: Well I had this same problem since the Windows 11:KB5017264 update for both publisher and designer. Affinity have to find a way to fix it somehow, because the other programs that I have on the same desktop doesn't have this bug. (ms words, ppt, illustrator, photoshop, blender and clip studio paint) I totally agree with you, eveything works fine, except Affinity products... I ditched adobe months ago, but now, I realize that affinity is full of bugs... And I don't see any solution provided for most of them, except "uncheck hardware accelation", no software update, just tricks user side. I'm at the point where I really consider to return to adobe. I mean, I really don't want, but honestly I can't work in decent conditions with Affinity. jop and Artcraft 2 Quote
entropy Posted September 30, 2022 Posted September 30, 2022 6 minutes ago, N.P.M. said: See: I know. But do you understand that I don't want to spend my time on forums in order to be able to work ? I'm sick to do this kind of things, uninstall windows updates when all other programs works without issue, do some obscur tricks like limit affinity photo cpu usage to 6 threads... Do I need to adapt my OS to affinity products ? Why do the users need to do that ? Is it my job ? Artcraft and jop 2 Quote
luismmartini Posted October 2, 2022 Posted October 2, 2022 On 9/26/2022 at 9:00 AM, randomtako said: More people are experiencing the same issue. Uninstalling the font does not work. Yesterday I uninstalled most of my fonts, and yet I am still experiencing the same issue. ================ UPDATE Idk why, but this solution is working. In my case, I modified the name of the designer program to "Designer --disable-font-preview-cache" and now it is no more crashing. work for me RGBear 1 Quote
jop Posted October 12, 2022 Posted October 12, 2022 On 9/26/2022 at 8:00 PM, randomtako said: More people are experiencing the same issue. Uninstalling the font does not work. Yesterday I uninstalled most of my fonts, and yet I am still experiencing the same issue. ================ UPDATE Idk why, but this solution is working. In my case, I modified the name of the designer program to "Designer --disable-font-preview-cache" and now it is no more crashing. thanks, your're brilliant! Much better than the uninstall and pausing window update method. Quote
barrycosta Posted October 13, 2022 Posted October 13, 2022 (edited) On 9/26/2022 at 9:33 AM, NathanC said: Thank you NathanC ... this solved my problem. I simply uninstalled Windows 10:KB5017262 now my font issues are fixed as well as duplicate pages and new page issues. Which is when I would right click on a page and press "duplicate page" and Affinity Publisher (Desktop) would crash immediately. Same for trying to insert a page. Would immediately crash. Now all fixed. THANK YOU THANK YOU THANK YOU for figuring this out! Update: 1 hour after writing this I tried to export a PDF of my current layouts from Affinity Publisher ... crashes every time. I am not able to export now from AP now. On 9/26/2022 at 9:33 AM, NathanC said: Edited October 13, 2022 by barrycosta 1 hour after adding this I tried something else and it failed. Used to work before. Now doesn't... Quote
walt.farrell Posted October 13, 2022 Posted October 13, 2022 6 hours ago, barrycosta said: Update: 1 hour after writing this I tried to export a PDF of my current layouts from Affinity Publisher ... crashes every time. I am not able to export now from AP now. As this seems to be your first participation in this thread (aside from having Liked one of NathanC's posts), it's not obvious to me what you're "updating" in this update. For example, whether you've followed the steps shown in the FAQ and removed that errant Windows fix, or not? Please give us some more information. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Tim Kyarie Posted October 13, 2022 Posted October 13, 2022 Has Affinity managed to fix this bug? I have the same issue too. Quote
walt.farrell Posted October 13, 2022 Posted October 13, 2022 1 hour ago, Tim Kyarie said: Has Affinity managed to fix this bug? I have the same issue too. The recommendation for now is to uninstall the Windows updates that have broken applications that use the Windows WPF functions. The bug is in Windows, from what I've read, not the Affinity applications, and ideally will be fixed by Microsoft. Tim Kyarie 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
herza Posted October 22, 2022 Posted October 22, 2022 On 9/26/2022 at 7:00 PM, randomtako said: More people are experiencing the same issue. Uninstalling the font does not work. Yesterday I uninstalled most of my fonts, and yet I am still experiencing the same issue. ================ UPDATE Idk why, but this solution is working. In my case, I modified the name of the designer program to "Designer --disable-font-preview-cache" and now it is no more crashing. This solution works for me. 👍 Though I haven't tried to uninstall some windows updates. Quote
NunoF Posted October 22, 2022 Posted October 22, 2022 I have tried all solutions above but none works, AD continues to crash as soon as I try to use the font selection. (and I don´t have that windows update mentioned above) Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.