StevenS

Hi @LotusBlue, welcome to the Affinity forum.

The currency will update at the checkout once you input the billing details associated with your payment method, assuming your payment method is still registered to your fixed residence country.

From the Affemity.Com home page:
 

Welcome to the forums @amanda ott
This website is for the Affinity software from a company called Serif.
The purchase of an official licence for the Serif Affinity software is a one-off, no-subscription, no-repeat-charges deal.
If you purchased a licence for the Affinity software directly from Serif, or from Serif via the Microsoft Store or Apple Store, you would have been charged once and once only, with no extra charges after that.
If you have been charged more than once then you have not purchased a licence for the Serif Affinity software and there’s probably not much that Serif can do about that.
I would suggest contacting the organisation which you made the purchase from or through.
Note: “Sg*V*Affemity.com“ (if I have read that correctly in your screen-grab) is nothing to do with Serif.

Explained here https://affinity.serif.com/en-gb/affinity-canva-free-not-for-profit/

If you purchased from the Affinity Store and you have a separate note of your product key, you can use the relevant one of the links below (so you don’t even need to log in).
https://store.serif.com/update/macos/photo/1
https://store.serif.com/update/windows/photo/1
 

Hello @Dsf and welcome to the forums.
Old versions can be downloaded from the store from which they were purchased.
Programmes purchased from the Windows Store can be found in the store app under library. With MacOS/iOS, all purchases are listed in the Appstore.app when you click on your user name in the app. Purchases made in the Serif Store can be found after logging in under Downloads & product keys.

If purchasing the Universal License there is an extra discount for V1 users. There is no discount for purchasing just a single V2 license for Photo, Designer etc
Thus, in your case it would be cheaper to buy the Universal license rather than upgrading Photo and Designer separately
https://affinity.serif.com/en-gb/store/upgrade-offer/

Hello @romainaubert and welcomee to the forums.
Please read here: 
https://affinity.serif.com/en-gb/learn/in-app-licence-activation/
 

Welcome to the Affinity forums, @Theodorus.
Yes, that's true. Dutch is not a supported language for the User Interface of the program, and therefore it's not one you can choose in the application Settings.
You can, however, use it for spell-checking and (in Publisher) for automatic hyphenation of text written within a document if you install an appropriate set of Dutch dictionaries as described in the FAQ:
As you're new here you may not know, but if you want to request a change to the program you can read the rules at the top of the Feedback & Suggestions forum then either create a new post in its child forum for V2 suggestions, or search for a topic where someone else has already asked for this and add your agreement to their request.

Hello @Producerguy and welcome to the forums.
This would only be possible if you have a universal licence for the test programs. This is not possible with single licences!

If I had scrolled down the other day, I would have seen this:
 

Welcome to the Affinity forums, @Frans Paeshuyse.
Sometimes it is the user's web browser, or the user's chosen browser settings and installed extensions, that cause problems. For example, you need to be sure that the browser is not blocking popups, and is allowing JavaScript and cookies. So it can help to make sure you allow all those. It can also help to try a different browser, or to try purchasing from a different computer or using a cell phone rather than a computer.
Also, if you're using a VPN that can cause problems, so I would turn it off if you're using one.
Are you getting any specific error messages when it fails?

Hello and welcome to the forums @moonie12
 

You can do it in the "Spread Setup" (or "Spread Properties" in Page context menu), but be aware, there is currently a Bug (I already reported), you have to fill out the Type + Page Preset manually again:
 

Thank you helping me out with my problems to log in. That is customer service! 
 

Just for completeness, I think this is probably related to your other topic you posted yesterday, which had a response:
In any case, it's good that you found them.
As for your question about downloading the Astrophotography macros, you do not need access to your Affinity Store account for those; you can get them from James Ritson's website: https://jamesritson.co.uk
 

Please excuse me for wasting your time I found my backup codes
Thank you !
David Eckes

Hi @Malta. You can find the information in this thread:
 

Having checked this for you we can see that the team deleted the account with the correct address and then used the correct address to overwrite the incorrect address.
If you attempt to sign in now with your correct email address, you should have no issues accessing your purchase.

Welcome to the Affinity forums.
He will need your email address, and your Affinity Store account password, and the purchase is forever tied to that email address and account. There is basically no way to purchase the application license as a gift for someone else, and no way to transfer a license to a different user.
Other users have asked about this, and though Serif used to allow gift purchases in the distant past, they changed their systems at some time and have never made gifting possible again.
You can request a refund by emailing affinityreturns@serif.com and then you might consider sending him some cash to use for the purchase, or purchasing a gift card from the Mac App Store or the Microsoft Store, and sending him that.

As long as your founder does not mind you installing the software on the machine just go ahead and buy it and install it
Serif is only interested in people trying to use more licenses than they have paid for, which is not the case here
If the business pays for the software, then they own it if you leave
If you pay for the software (personally) then you own it and if you leave it should be removed from the business machine it was installed on.
What Serif calls a business licence does not apply here as they (Serif business licenses) are for two or more copies of the software
E.g. I am a business but I only need one copy of the licence as there is only me and the dog here and he only uses Photoshop

Ok...I admit it I cant remember my two-step verification security code, but there's no option to fix this....HELP

EDIT_ No matter, I've found out you need the authenticator---But the login doesn't tell you that !!

Hi @titulinus,
Welcome to the Affinity forum, should you wish to post queries about any of our Legacy applications, please do so on the relevant forum here.
That said, this specific post may help;
https://community.serif.com/tutorials/details/114502/how-to-export-movieplus-unlock-codes-for-use-on-a-new-computer

Hi @titulinus,
Welcome to the Affinity forum, should you wish to post queries about any of our Legacy applications, please do so on the relevant forum here.
That said, this specific post may help;
https://community.serif.com/tutorials/details/114502/how-to-export-movieplus-unlock-codes-for-use-on-a-new-computer

Just to clarify, that refers to all users. It doesn’t make any difference whether you acquired a free non-profit licence through Canva or purchased a licence through one of the app stores. In the latter case, Serif would only have customer details for a purchase made through their Affinity Store, not the Mac App Store or the Microsoft Store, but you still need a separate account to sign in here.